Support Board
Date/Time: Wed, 12 Feb 2025 21:06:32 +0000
lost DATA
View Count: 372
| [2020-11-16 16:42:13] |
| User547134 - Posts: 6 |
|
data is back but now its delayed
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| [2020-11-16 18:37:43] |
| John - SC Support - Posts: 37910 |
|
On October 30, 2020 AMP took you off their internal billing for Sierra Chart. Therefore, your Denali Exchange Data Feed was cancelled at that time as well. This is why you are now only getting the Delayed Streaming Data, rather than the Real-Time data. If you want to get the Real-Time data from us, then you would need to follow the instructions starting at this step: https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php#SetupInstructions_ActivateService We are unable to answer any questions as to why AMP made changes to your account. This is something you need to discuss with them. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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