Support Board
Date/Time: Wed, 12 Feb 2025 12:18:05 +0000
Support Symbol Entry from Chart Window issue.
View Count: 525
| [2020-10-22 21:16:50] |
| Mila - Posts: 44 |
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Hi, I have data feed coming from Interactive Brokers. If I want to create a new Daily chart for any Stock symbol, data loads up very well when I click in Find Symbol> Open Historical Chart. My charts are check marked to set to allow Support Symbol Entry from Chart Window in the General Settings 2, but when I click on the chart to change stock symbol, the chart goes completely blank and nothing redraws. This is not so with futures symbols. If its futures, I can easily type in a new symbol on the chart, hit enter and the chart redraws to new symbol just fine but not so for stocks. Can you please tell me how to fix this? Thank you Mila |
| [2020-10-23 09:27:22] |
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Refer to the documentation for this here: Changing the Symbol of a Chart: Quickly Changing the Symbol of a Chart to a New Symbol for which a Data File Does Not Exist Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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