Support Board
Date/Time: Wed, 12 Feb 2025 12:11:02 +0000
CL Future Options: No more?!
View Count: 982
| [2020-10-21 16:25:23] |
| User185210 - Posts: 66 |
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Dear SC, I have an issue with CL Future Options: This morning my quote spreadsheet was not working anymore. It worked very well until yesterday evening! I looked at the FS symbol's list and found only Es Futures Options...not CL futures Options anymore! Could you please help me with this matter? Thank you, Paul |
| [2020-10-21 20:43:50] |
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This is now resolved when using SC Data-All Services. You need to do the following: Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings After that you can then search for options: Real-Time Exchange Data Feeds Available From Sierra Chart: Futures Options We are no longer supporting Denali Exchange Data Feed options with Interactive Brokers. You need a separate installation of Sierra Chart set to use SC Data-All Services: Using Multiple Data and Trading Services at the Same Time Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-21 22:51:46
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| [2020-10-21 21:16:06] |
| User185210 - Posts: 66 |
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I have a separate installation with SC Data-All Services,updated the symbol settings, then opened the FS window searching for the CL Futures Options without finding them. It seems to be missing.. Or have I missed something? Could you please check that out? Thank you, Paul |
| [2020-10-21 21:37:06] |
| John - SC Support - Posts: 37891 |
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Are you using the "new" method to get the Options listing? This changed a few releases ago. You will find the new method described here: Real-Time Exchange Data Feeds Available From Sierra Chart: Futures Options For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-21 21:57:01] |
| User185210 - Posts: 66 |
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Now I got it. Thank you. Paul |
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