Support Board
Date/Time: Tue, 11 Feb 2025 09:09:37 +0000
How to Open a Stock Chart?
View Count: 1160
| [2020-09-01 17:30:44] |
| krisnara - Posts: 7 |
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Hi, I am using trial version of Sierra.I tried a few times but i am unsuccessful.I am mainly going to be using Sierra for US stocks.How do I open CSCO or AMZN ? I tried FIND SYMBOL -->STOCKS-->ENTER TEXT TO SEARCH NYSE ETC--> Below box I TYPE CSCO,AMZN etc but no results.I dont have any other data Feed other than the one given in Trial. I have no issues seeing others charts.The problem is only with Stock Charts. Regards Kris |
| [2020-09-01 18:39:06] |
| John - SC Support - Posts: 37869 |
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You just need to manually enter the stock symbol that you want in File >> Find Symbol >> Selected Symbol. Refer to the information in the fourth paragraph in this section: File Menu: Find Symbol (File) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-02 20:39:54
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| [2020-09-02 03:55:43] |
| krisnara - Posts: 7 |
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Thank you John . I am doing the same.But symbols are not showing up.Do I need additional Datafeeds Or do I have to download names first. ? |
| [2020-09-02 08:05:35] |
| krisnara - Posts: 7 |
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In the Message Log..I get the following message. SC Exchange Data Feed not enabled. c_ServiceManager::GetOrSearchForSymbolsUsingServiceClient | 2020-09-02 08:04:04.328 SC Exchange Data Feed not enabled. c_ServiceManager::GetOrSearchForSymbolsUsingServiceClient | 2020-09-02 08:04:05.232 |
| [2020-09-02 13:39:23] |
| John - SC Support - Posts: 37869 |
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Given your setup, you will not be getting Real-Time data, but you should be able to open a stock symbol and get delayed data. Please follow these instructions to get us the entire Message Log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-02 20:40:58] |
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You just need to manually enter the stock symbol that you want in File >> Find Symbol >> Selected Symbol. Refer to the information in the fourth paragraph in this section: File Menu: Find Symbol (File) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-09-02 20:41:05
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