Support Board
Date/Time: Tue, 11 Feb 2025 14:25:12 +0000
Post From: How to Open a Stock Chart?
| [2020-09-02 13:39:23] |
| John - SC Support - Posts: 37869 |
|
Given your setup, you will not be getting Real-Time data, but you should be able to open a stock symbol and get delayed data. Please follow these instructions to get us the entire Message Log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |