Support Board
Date/Time: Tue, 18 Mar 2025 09:56:50 +0000
TSLA Profile chart not updating
View Count: 1680
| [2020-09-01 11:56:04] |
| User420500 - Posts: 2 |
|
Hello, Since the share split Monday, my TSLA profile chart is not updating. The chart is blank. I can see the price moving around but no TPO chart. AAPL works well but TSLA is not. I have not changed any settings since the split on either equity. Thank you for much for all your hard work. Bfernando |
| [2020-09-01 14:18:39] |
| John - SC Support - Posts: 38735 |
|
Select Edit >> Delete All Data and Download. This should update the data to the new pricing.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-01 14:37:05] |
| Unicorn_Catcher - Posts: 22 |
|
Hello. Same issue here with TSLA. Deleted all data and downloaded, still only goes to Fridays data. Please advise. Thanks. |
| [2020-09-01 15:37:27] |
| John - SC Support - Posts: 38735 |
|
Unicorn_Catcher - please follow these instructions to get us your Message Log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-01 18:58:15] |
| Unicorn_Catcher - Posts: 22 |
|
Software version: 2138 64-bit | 2020-09-01 14:52:58.615 Primary Thread ID: 15320 | 2020-09-01 14:52:58.615 Usage end date: 2020-10-02 | 2020-09-01 14:52:58.615 Enabled for: Advanced Features 2. | 2020-09-01 14:52:58.615 Enabled for: Sierra Chart Historical Data Service. | 2020-09-01 14:52:58.615 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2020-09-01 14:52:58.615 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-09-01 14:52:58.615 Enabled for exchange: INDEXES_DATA_BARCHART | 2020-09-01 14:52:58.615 Enabled for exchange: U.S. Equities (NYSE, NASDAQ, AMEX, BATS) | 2020-09-01 14:52:58.615 Enabled for exchange: BATS (NYSE, NASDAQ) | 2020-09-01 14:52:58.615 Received 1 data feed usernames. | 2020-09-01 14:52:58.615 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-09-01 14:52:58.615 Current selected Data/Trading service: SC Data - All Services | 2020-09-01 14:52:58.615 Custom symbol settings values: enabled | 2020-09-01 14:52:58.615 Chart Update Interval: 50 | 2020-09-01 14:52:58.615 Intraday Data Storage Time Unit: 0 | 2020-09-01 14:52:58.615 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-09-01 14:52:58.615 2020-09-01 11:52:58 Local computer time | 2020-09-01 14:52:58.615 2020-09-01 18:52:58 Local computer time in UTC | 2020-09-01 14:52:58.616 2020-09-01 14:52:58 Local computer time in SC Time Zone | 2020-09-01 14:52:58.616 2020-09-01 13:27:38 Server time in UTC | 2020-09-01 14:52:58.616 Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-09-01 14:52:58.616 Program path: C:\SierraChart\ | 2020-09-01 14:52:58.616 Data Files path: C:\SierraChart\Data\ | 2020-09-01 14:52:58.616 OS Version Number: 10.0 | 2020-09-01 14:52:58.616 Locale Setting: C | 2020-09-01 14:52:58.616 Allowed protected custom studies: SST_FreeBundle | 2020-09-01 14:52:58.616 Chart: AAPL[M] 24 Sec #4 | Study: Cum D per dollar for the day | Subgraph array being referenced is not of the correct array size. Check the settings for the 'Study and Subgraph to Reference' Input. | 2020-09-01 14:53:12.918 Chart: BABA[M] 24 Sec #39 | Study: Cum D per dollar for the day | Subgraph array being referenced is not of the correct array size. Check the settings for the 'Study and Subgraph to Reference' Input. | 2020-09-01 14:53:13.891 Chart: AAPL[M] 24 Sec #37 | Study: Cum D per dollar for the day | Subgraph array being referenced is not of the correct array size. Check the settings for the 'Study and Subgraph to Reference' Input. | 2020-09-01 14:53:14.373 Chart: MSFT[M] 24 Sec #38 | Study: Cum D per dollar for the day | Subgraph array being referenced is not of the correct array size. Check the settings for the 'Study and Subgraph to Reference' Input. | 2020-09-01 14:53:14.994 Chart: IWM[M] 24 Sec #41 | Study: Cum D per dollar for the day | Subgraph array being referenced is not of the correct array size. Check the settings for the 'Study and Subgraph to Reference' Input. | 2020-09-01 14:53:15.505 File >> Disconnect selected. | 2020-09-01 14:53:36.736 SC Data - All Services | Waiting for socket receive thread to end | 2020-09-01 14:53:39.241 DTC Client socket (3) | CloseSocket call. | 2020-09-01 14:53:39.242 DTC Client socket (3) | 3380 bytes remaining in receive buffer when socket closed. | 2020-09-01 14:53:39.242 DTC Client socket (3) | Max send buffers used during socket life: 4 | 2020-09-01 14:53:39.242 DTC Client socket (3) | Max send buffer size during socket life: 1776 | 2020-09-01 14:53:39.242 DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2020-09-01 14:53:39.242 SC Data - All Services | Disconnected from the server. | 2020-09-01 14:53:39.242 SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2020-09-01 14:53:39.242 DTC Client socket (2) | CloseSocket call. | 2020-09-01 14:53:39.242 DTC Client socket (2) | 1188 bytes remaining in receive buffer when socket closed. | 2020-09-01 14:53:39.242 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2020-09-01 14:53:39.243 SC DTC Delayed Exchange Data | Disconnected from the server. | 2020-09-01 14:53:39.243 SC Data - All Services | Disconnected. | 2020-09-01 14:53:39.243 DTC Client socket (3) | Socket gracefully closed by remote side. | 2020-09-01 14:53:39.454 DTC Client socket (3) | Closed. | 2020-09-01 14:53:39.454 DTC Client socket (2) | Socket gracefully closed by remote side. | 2020-09-01 14:53:39.465 DTC Client socket (2) | Closed. | 2020-09-01 14:53:39.465 Chart: IWM[M] 24 Sec #41 | Study: Cum D per dollar for the day | Subgraph array being referenced is not of the correct array size. Check the settings for the 'Study and Subgraph to Reference' Input. | 2020-09-01 14:53:39.511 Chart: AAPL[M] 24 Sec #4 | Study: Cum D per dollar for the day | Subgraph array being referenced is not of the correct array size. Check the settings for the 'Study and Subgraph to Reference' Input. | 2020-09-01 14:53:39.983 Chart: AAPL[M] 24 Sec #37 | Study: Cum D per dollar for the day | Subgraph array being referenced is not of the correct array size. Check the settings for the 'Study and Subgraph to Reference' Input. | 2020-09-01 14:53:41.472 Chart: MSFT[M] 24 Sec #38 | Study: Cum D per dollar for the day | Subgraph array being referenced is not of the correct array size. Check the settings for the 'Study and Subgraph to Reference' Input. | 2020-09-01 14:53:42.105 SC Data - All Services | Connected to data server. | 2020-09-01 14:53:44.665 Triggering next historical data download in queue. | 2020-09-01 14:53:44.666 Triggering next historical data download in queue. | 2020-09-01 14:53:44.666 Triggering next historical data download in queue. | 2020-09-01 14:53:44.666 Triggering next historical data download in queue. | 2020-09-01 14:53:44.666 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2020-09-01 14:53:44.666 Mapping IWM to IWM. Service code: equities.us | 2020-09-01 14:53:44.667 SC Data - All Services | Starting real-time market data updates for: IWM (IWM). ID: 1 Service code: equities.us | 2020-09-01 14:53:44.667 SC Data - All Services | Using username 0 | 2020-09-01 14:53:44.667 SC Data - All Services | Connecting to the server ds7.sierracharts.com. Port 10046 | 2020-09-01 14:53:44.667 SC Data - All Services | Requesting security definition data for: IWM (IWM). ID: 1 | 2020-09-01 14:53:44.667 Added historical Intraday data request for IWM to the queue. | 2020-09-01 14:53:44.667 Intraday data recording state for symbol IWM is set to download 'Pending'. | 2020-09-01 14:53:44.667 AAPL[M] 30 Min #1 | Started historical data download for additional symbol IWM. Download ID: 19 | 2020-09-01 14:53:44.667 DTC Client socket (2) | Creating socket. | 2020-09-01 14:53:44.670 DTC Client socket (2) | Connecting to IP: 8.18.161.133. | 2020-09-01 14:53:44.670 Mapping QQQ to QQQ. Service code: equities.us | 2020-09-01 14:53:45.324 SC Data - All Services | Starting real-time market data updates for: QQQ (QQQ). ID: 2 Service code: equities.us | 2020-09-01 14:53:45.324 SC Data - All Services | Requesting security definition data for: QQQ (QQQ). ID: 2 | 2020-09-01 14:53:45.324 Added historical Intraday data request for QQQ to the queue. | 2020-09-01 14:53:45.325 Intraday data recording state for symbol QQQ is set to download 'Pending'. | 2020-09-01 14:53:45.325 IWM[M] 24 Sec #14 | Started historical data download for additional symbol QQQ. Download ID: 20 | 2020-09-01 14:53:45.325 Mapping ESM20 to ESM20. Service code: cme | 2020-09-01 14:53:45.382 SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESM20 (ESM20). ID: 3 Service code: cme | 2020-09-01 14:53:45.382 SC DTC Delayed Exchange Data | Connecting to the server ds21.sierracharts.com. Port 10044 | 2020-09-01 14:53:45.382 SC DTC Delayed Exchange Data | Requesting security definition data for: ESM20 (ESM20). ID: 3 | 2020-09-01 14:53:45.382 Added historical Intraday data request for ESM20 to the queue. | 2020-09-01 14:53:45.382 Intraday data recording state for symbol ESM20 is set to download 'Pending'. | 2020-09-01 14:53:45.382 IWM[M] 5 Min #18 | Started historical data download for additional symbol ESM20. Download ID: 21 | 2020-09-01 14:53:45.382 DTC Client socket (3) | Creating socket. | 2020-09-01 14:53:45.385 DTC Client socket (3) | Connecting to IP: 216.1.90.129. | 2020-09-01 14:53:45.385 Delaying start of download for IWM | 2020-09-01 14:53:47.117 SC Data - All Services | Connected to server. | 2020-09-01 14:53:47.118 SC Data - All Services | Starting socket receive thread. | 2020-09-01 14:53:47.118 SC Data - All Services | Sending encoding request to server: Binary VLS | 2020-09-01 14:53:47.118 SC DTC Delayed Exchange Data | Connected to server. | 2020-09-01 14:53:47.118 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2020-09-01 14:53:47.118 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS | 2020-09-01 14:53:47.118 Mapping AAPL to AAPL. Service code: equities.us | 2020-09-01 14:53:47.143 SC Data - All Services | Starting real-time market data updates for: AAPL (AAPL). ID: 4 Service code: equities.us | 2020-09-01 14:53:47.143 SC Data - All Services | Requesting security definition data for: AAPL (AAPL). ID: 4 | 2020-09-01 14:53:47.143 Mapping MSFT to MSFT. Service code: equities.us | 2020-09-01 14:53:47.328 SC Data - All Services | Starting real-time market data updates for: MSFT (MSFT). ID: 5 Service code: equities.us | 2020-09-01 14:53:47.328 SC Data - All Services | Requesting security definition data for: MSFT (MSFT). ID: 5 | 2020-09-01 14:53:47.328 Added historical Intraday data request for MSFT to the queue. | 2020-09-01 14:53:47.328 Intraday data recording state for symbol MSFT is set to download 'Pending'. | 2020-09-01 14:53:47.328 Triggering next historical data download in queue. | 2020-09-01 14:53:47.328 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2020-09-01 14:53:47.692 SC DTC Delayed Exchange Data | Sending logon request message. | 2020-09-01 14:53:47.692 SC Data - All Services | Setting DTC encoding to Binary VLS | 2020-09-01 14:53:47.692 SC Data - All Services | Sending logon request message. | 2020-09-01 14:53:47.692 Mapping TSLA to TSLA. Service code: equities.us | 2020-09-01 14:53:47.716 SC Data - All Services | Starting real-time market data updates for: TSLA (TSLA). ID: 6 Service code: equities.us | 2020-09-01 14:53:47.716 SC Data - All Services | Requesting security definition data for: TSLA (TSLA). ID: 6 | 2020-09-01 14:53:47.716 Added historical Intraday data request for TSLA to the queue. | 2020-09-01 14:53:47.716 Intraday data recording state for symbol TSLA is set to download 'Pending'. | 2020-09-01 14:53:47.716 Triggering next historical data download in queue. | 2020-09-01 14:53:47.716 Mapping BABA to BABA. Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Starting real-time market data updates for: BABA (BABA). ID: 7 Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Requesting security definition data for: BABA (BABA). ID: 7 | 2020-09-01 14:53:47.895 Mapping FB to FB. Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Starting real-time market data updates for: FB (FB). ID: 8 Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Requesting security definition data for: FB (FB). ID: 8 | 2020-09-01 14:53:47.895 Mapping TWTR to TWTR. Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Starting real-time market data updates for: TWTR (TWTR). ID: 9 Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Requesting security definition data for: TWTR (TWTR). ID: 9 | 2020-09-01 14:53:47.895 Mapping NVDA to NVDA. Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Starting real-time market data updates for: NVDA (NVDA). ID: 10 Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Requesting security definition data for: NVDA (NVDA). ID: 10 | 2020-09-01 14:53:47.895 Mapping ROKU to ROKU. Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Starting real-time market data updates for: ROKU (ROKU). ID: 11 Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Requesting security definition data for: ROKU (ROKU). ID: 11 | 2020-09-01 14:53:47.895 Mapping HLT to HLT. Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Starting real-time market data updates for: HLT (HLT). ID: 12 Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Requesting security definition data for: HLT (HLT). ID: 12 | 2020-09-01 14:53:47.895 Mapping RCL to RCL. Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Starting real-time market data updates for: RCL (RCL). ID: 13 Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Requesting security definition data for: RCL (RCL). ID: 13 | 2020-09-01 14:53:47.895 Mapping COST to COST. Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Starting real-time market data updates for: COST (COST). ID: 14 Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Requesting security definition data for: COST (COST). ID: 14 | 2020-09-01 14:53:47.895 Mapping SQ to SQ. Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Starting real-time market data updates for: SQ (SQ). ID: 15 Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Requesting security definition data for: SQ (SQ). ID: 15 | 2020-09-01 14:53:47.895 Mapping XOM to XOM. Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Starting real-time market data updates for: XOM (XOM). ID: 16 Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Requesting security definition data for: XOM (XOM). ID: 16 | 2020-09-01 14:53:47.895 Mapping CAT to CAT. Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Starting real-time market data updates for: CAT (CAT). ID: 17 Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Requesting security definition data for: CAT (CAT). ID: 17 | 2020-09-01 14:53:47.895 Mapping ESU20 to ESU20. Service code: cme | 2020-09-01 14:53:47.895 SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESU20 (ESU20). ID: 18 Service code: cme | 2020-09-01 14:53:47.895 SC DTC Delayed Exchange Data | Requesting security definition data for: ESU20 (ESU20). ID: 18 | 2020-09-01 14:53:47.895 Mapping PG to PG. Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Starting real-time market data updates for: PG (PG). ID: 19 Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Requesting security definition data for: PG (PG). ID: 19 | 2020-09-01 14:53:47.895 Mapping PLNT to PLNT. Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Starting real-time market data updates for: PLNT (PLNT). ID: 20 Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Requesting security definition data for: PLNT (PLNT). ID: 20 | 2020-09-01 14:53:47.895 Mapping NFLX to NFLX. Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Starting real-time market data updates for: NFLX (NFLX). ID: 21 Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Requesting security definition data for: NFLX (NFLX). ID: 21 | 2020-09-01 14:53:47.895 Mapping BA to BA. Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Starting real-time market data updates for: BA (BA). ID: 22 Service code: equities.us | 2020-09-01 14:53:47.895 SC Data - All Services | Requesting security definition data for: BA (BA). ID: 22 | 2020-09-01 14:53:47.895 Mapping SHOP to SHOP. Service code: equities.us | 2020-09-01 14:53:47.896 SC Data - All Services | Starting real-time market data updates for: SHOP (SHOP). ID: 23 Service code: equities.us | 2020-09-01 14:53:47.896 SC Data - All Services | Requesting security definition data for: SHOP (SHOP). ID: 23 | 2020-09-01 14:53:47.896 Mapping IIVI to IIVI. Service code: equities.us | 2020-09-01 14:53:47.896 SC Data - All Services | Starting real-time market data updates for: IIVI (IIVI). ID: 24 Service code: equities.us | 2020-09-01 14:53:47.896 SC Data - All Services | Requesting security definition data for: IIVI (IIVI). ID: 24 | 2020-09-01 14:53:47.896 Added historical Intraday data request for AAPL to the queue. | 2020-09-01 14:53:48.232 Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2020-09-01 14:53:48.232 Triggering next historical data download in queue. | 2020-09-01 14:53:48.232 SC DTC Delayed Exchange Data | Received logon response. | 2020-09-01 14:53:48.353 SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2020-09-01 14:53:48.353 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2020-09-01 14:53:48.353 SC DTC Delayed Exchange Data | Successfully connected. | 2020-09-01 14:53:48.353 SC DTC Delayed Exchange Data | Trading is not supported. | 2020-09-01 14:53:48.353 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESM20 -> ESM20 | 2020-09-01 14:53:48.353 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESU20 -> ESU20 | 2020-09-01 14:53:48.353 SC Data - All Services | Received logon response. | 2020-09-01 14:53:48.353 SC Data - All Services | Server Name: SC Realtime Server. | 2020-09-01 14:53:48.353 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2020-09-01 14:53:48.353 SC Data - All Services | Successfully connected. | 2020-09-01 14:53:48.353 SC Data - All Services | Trading is not supported. | 2020-09-01 14:53:48.353 SC Data - All Services | Restarting real-time data updates for symbol: AAPL -> AAPL | 2020-09-01 14:53:48.353 SC Data - All Services | Restarting real-time data updates for symbol: BA -> BA | 2020-09-01 14:53:48.353 SC Data - All Services | Restarting real-time data updates for symbol: BABA -> BABA | 2020-09-01 14:53:48.353 SC Data - All Services | Restarting real-time data updates for symbol: CAT -> CAT | 2020-09-01 14:53:48.353 SC Data - All Services | Restarting real-time data updates for symbol: COST -> COST | 2020-09-01 14:53:48.353 SC Data - All Services | Restarting real-time data updates for symbol: FB -> FB | 2020-09-01 14:53:48.353 SC Data - All Services | Restarting real-time data updates for symbol: HLT -> HLT | 2020-09-01 14:53:48.353 SC Data - All Services | Restarting real-time data updates for symbol: IIVI -> IIVI | 2020-09-01 14:53:48.353 SC Data - All Services | Restarting real-time data updates for symbol: IWM -> IWM | 2020-09-01 14:53:48.353 SC Data - All Services | Restarting real-time data updates for symbol: MSFT -> MSFT | 2020-09-01 14:53:48.353 SC Data - All Services | Restarting real-time data updates for symbol: NFLX -> NFLX | 2020-09-01 14:53:48.353 SC Data - All Services | Restarting real-time data updates for symbol: NVDA -> NVDA | 2020-09-01 14:53:48.353 SC Data - All Services | Restarting real-time data updates for symbol: PG -> PG | 2020-09-01 14:53:48.353 SC Data - All Services | Restarting real-time data updates for symbol: PLNT -> PLNT | 2020-09-01 14:53:48.353 SC Data - All Services | Restarting real-time data updates for symbol: QQQ -> QQQ | 2020-09-01 14:53:48.353 SC Data - All Services | Restarting real-time data updates for symbol: RCL -> RCL | 2020-09-01 14:53:48.353 SC Data - All Services | Restarting real-time data updates for symbol: ROKU -> ROKU | 2020-09-01 14:53:48.353 SC Data - All Services | Restarting real-time data updates for symbol: SHOP -> SHOP | 2020-09-01 14:53:48.353 SC Data - All Services | Restarting real-time data updates for symbol: SQ -> SQ | 2020-09-01 14:53:48.353 SC Data - All Services | Restarting real-time data updates for symbol: TSLA -> TSLA | 2020-09-01 14:53:48.353 SC Data - All Services | Restarting real-time data updates for symbol: TWTR -> TWTR | 2020-09-01 14:53:48.353 SC Data - All Services | Restarting real-time data updates for symbol: XOM -> XOM | 2020-09-01 14:53:48.353 SC DTC Delayed Exchange Data | Real-time data for symbol ESM20 is currently unavailable. | 2020-09-01 14:53:49.184 SC DTC Delayed Exchange Data | Received security definition for symbol ESM20 | 2020-09-01 14:53:49.184 SC DTC Delayed Exchange Data | Received security definition for symbol ESU20 | 2020-09-01 14:53:49.184 SC Data - All Services | Received security definition for symbol AAPL | 2020-09-01 14:53:49.184 SC Data - All Services | Received security definition for symbol BA | 2020-09-01 14:53:49.184 SC Data - All Services | Received security definition for symbol BABA | 2020-09-01 14:53:49.184 SC Data - All Services | Received security definition for symbol CAT | 2020-09-01 14:53:49.184 SC Data - All Services | Received security definition for symbol COST | 2020-09-01 14:53:49.184 SC Data - All Services | Received security definition for symbol FB | 2020-09-01 14:53:49.184 SC Data - All Services | Received security definition for symbol HLT | 2020-09-01 14:53:49.193 SC Data - All Services | Received security definition for symbol IIVI | 2020-09-01 14:53:49.193 SC Data - All Services | Received security definition for symbol IWM | 2020-09-01 14:53:49.193 SC Data - All Services | Received security definition for symbol MSFT | 2020-09-01 14:53:49.193 SC Data - All Services | Received security definition for symbol NFLX | 2020-09-01 14:53:49.193 SC Data - All Services | Received security definition for symbol NVDA | 2020-09-01 14:53:49.193 SC Data - All Services | Received security definition for symbol PG | 2020-09-01 14:53:49.193 SC Data - All Services | Received security definition for symbol PLNT | 2020-09-01 14:53:49.193 SC Data - All Services | Received security definition for symbol QQQ | 2020-09-01 14:53:49.193 SC Data - All Services | Received security definition for symbol RCL | 2020-09-01 14:53:49.193 SC Data - All Services | Received security definition for symbol ROKU | 2020-09-01 14:53:49.193 SC Data - All Services | Received security definition for symbol SHOP | 2020-09-01 14:53:49.193 SC Data - All Services | Received security definition for symbol SQ | 2020-09-01 14:53:49.193 SC Data - All Services | Received security definition for symbol TSLA | 2020-09-01 14:53:49.193 SC Data - All Services | Received security definition for symbol TWTR | 2020-09-01 14:53:49.193 SC Data - All Services | Received security definition for symbol XOM | 2020-09-01 14:53:49.193 Added historical Intraday data request for BABA to the queue. | 2020-09-01 14:53:49.331 Intraday data recording state for symbol BABA is set to download 'Pending'. | 2020-09-01 14:53:49.331 Triggering next historical data download in queue. | 2020-09-01 14:53:49.331 Requesting market depth updates for: AAPL if supported. | 2020-09-01 14:53:52.764 Separate subscription for market depth updates not supported. AAPL | 2020-09-01 14:53:52.764 Requesting market depth updates for: BABA if supported. | 2020-09-01 14:53:52.764 Separate subscription for market depth updates not supported. BABA | 2020-09-01 14:53:52.764 Requesting market depth updates for: IWM if supported. | 2020-09-01 14:53:52.764 Separate subscription for market depth updates not supported. IWM | 2020-09-01 14:53:52.764 Requesting market depth updates for: MSFT if supported. | 2020-09-01 14:53:52.764 Separate subscription for market depth updates not supported. MSFT | 2020-09-01 14:53:52.764 Requesting market depth updates for: TSLA if supported. | 2020-09-01 14:53:52.764 Separate subscription for market depth updates not supported. TSLA | 2020-09-01 14:53:52.764 HD Request # 18 | Downloading Intraday chart data for IWM to the file IWM.scid. Service: equities.us | 2020-09-01 14:53:55.767 HD Request # 18 | Download start date-time: 2020-09-01 14:53:36.000 | 2020-09-01 14:53:55.768 HD Request # 18 | Using server: exchangehistdata2.sierracharts.com port 10150 | 2020-09-01 14:53:55.768 Socket (1) | Creating socket. | 2020-09-01 14:53:55.772 Socket (1) | Connecting to IP: 8.18.161.133. | 2020-09-01 14:53:55.772 HD Request # 18 | Setting DTC encoding to Binary VLS | 2020-09-01 14:53:55.944 HD Request # 18 | Sending historical data logon request message. | 2020-09-01 14:53:55.944 HD Request # 18 | Requesting Intraday data. Start date-time: 2020-09-01 14:53:36. Record interval: 0. Symbol: IWM | 2020-09-01 14:53:56.476 HD Request # 18 | Decompressing data. | 2020-09-01 14:53:56.567 HD Request # 18 | Receiving Intraday data for IWM starting at 2020-09-01 14:53:36 | 2020-09-01 14:53:56.568 Socket (1) | CloseSocket call. | 2020-09-01 14:53:56.569 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-09-01 14:53:56.569 Socket (1) | Socket gracefully closed by remote side. | 2020-09-01 14:53:56.656 Socket (1) | Closed. | 2020-09-01 14:53:56.656 Historical data download thread signaled to stop. | 2020-09-01 14:53:56.882 HD Request # 18 | Timestamp of first Intraday data file record written: 2020-09-01 14:53:40 | 2020-09-01 14:53:56.882 HD Request # 18 | Received 14 records from 2020-09-01 14:53:36.000 to 2020-09-01 14:53:52.000 (16.0 seconds) and wrote 9 records for IWM | 2020-09-01 14:53:56.882 Added 7 Time and Sales records to Intraday data file for IWM after download. | 2020-09-01 14:53:56.884 HD Request # 18 | Completion time: 1s | 2020-09-01 14:53:56.885 HD Request # 18 | Intraday data download complete for IWM. Unique request ID: 19 | 2020-09-01 14:53:56.885 Removing historical data download ID 19. | 2020-09-01 14:53:56.885 Real-time Intraday chart data file updates started for IWM | 2020-09-01 14:53:56.885 Intraday chart data file opened for IWM | 2020-09-01 14:53:56.885 HD Request # 18 | Enabling Intraday chart updating for symbol. | 2020-09-01 14:53:56.885 AAPL[M] 30 Min #1 | Historical data download for additional symbol IWM with ID 19 has completed. | 2020-09-01 14:53:56.885 Triggering next historical data download in queue. | 2020-09-01 14:53:56.885 HD Request # 19 | Downloading Intraday chart data for QQQ to the file QQQ.scid. Service: equities.us | 2020-09-01 14:53:56.885 HD Request # 19 | Download start date-time: 2020-09-01 14:53:37.000 | 2020-09-01 14:53:56.886 HD Request # 19 | Using server: exchangehistdata1.sierracharts.com port 10149 | 2020-09-01 14:53:56.886 Socket (1) | Creating socket. | 2020-09-01 14:53:56.889 Socket (1) | Connecting to IP: 8.18.161.135. | 2020-09-01 14:53:56.889 HD Request # 19 | Setting DTC encoding to Binary VLS | 2020-09-01 14:53:57.063 HD Request # 19 | Sending historical data logon request message. | 2020-09-01 14:53:57.064 Chart #41 has tagged chart #13 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:57.412 IWM[M] 30 Min #13 | Performing a full recalculation because it has been tagged. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:57.477 HD Request # 19 | Requesting Intraday data. Start date-time: 2020-09-01 14:53:37. Record interval: 0. Symbol: QQQ | 2020-09-01 14:53:57.614 HD Request # 19 | Decompressing data. | 2020-09-01 14:53:57.706 HD Request # 19 | Receiving Intraday data for QQQ starting at 2020-09-01 14:53:37 | 2020-09-01 14:53:57.706 Socket (1) | CloseSocket call. | 2020-09-01 14:53:57.707 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-09-01 14:53:57.708 Socket (1) | Socket gracefully closed by remote side. | 2020-09-01 14:53:57.785 Socket (1) | Closed. | 2020-09-01 14:53:57.786 Historical data download thread signaled to stop. | 2020-09-01 14:53:58.223 HD Request # 19 | Timestamp of first Intraday data file record written: 2020-09-01 14:53:38 | 2020-09-01 14:53:58.223 HD Request # 19 | Received 34 records from 2020-09-01 14:53:37.000 to 2020-09-01 14:53:51.001 (14.0 seconds) and wrote 26 records for QQQ | 2020-09-01 14:53:58.224 Added 7 Time and Sales records to Intraday data file for QQQ after download. | 2020-09-01 14:53:58.225 HD Request # 19 | Completion time: 2s | 2020-09-01 14:53:58.226 HD Request # 19 | Intraday data download complete for QQQ. Unique request ID: 20 | 2020-09-01 14:53:58.226 Removing historical data download ID 20. | 2020-09-01 14:53:58.226 Real-time Intraday chart data file updates started for QQQ | 2020-09-01 14:53:58.226 Intraday chart data file opened for QQQ | 2020-09-01 14:53:58.226 HD Request # 19 | Enabling Intraday chart updating for symbol. | 2020-09-01 14:53:58.226 IWM[M] 24 Sec #14 | Historical data download for additional symbol QQQ with ID 20 has completed. | 2020-09-01 14:53:58.226 Triggering next historical data download in queue. | 2020-09-01 14:53:58.226 HD Request # 20 | Downloading Intraday chart data for ESM20 to the file ESM20.scid. Service: cme | 2020-09-01 14:53:58.226 HD Request # 20 | Download start date-time: 2020-06-19 09:29:58.000 | 2020-09-01 14:53:58.227 HD Request # 20 | Using server: ds21.sierracharts.com port 10150 | 2020-09-01 14:53:58.227 Socket (1) | Creating socket. | 2020-09-01 14:53:58.227 Socket (1) | Connecting to IP: 216.1.90.129. | 2020-09-01 14:53:58.227 Chart #15 has tagged chart #1 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.301 Chart #15 has tagged chart #13 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.301 Chart #15 has tagged chart #37 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.301 Chart #15 has tagged chart #38 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.301 Chart #15 has tagged chart #39 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.301 Chart #15 has tagged chart #4 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.301 Chart #15 has tagged chart #40 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.301 Chart #15 has tagged chart #41 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.301 Chart #15 has tagged chart #5 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.301 Chart #15 has tagged chart #6 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.301 Chart #15 has tagged chart #7 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.301 Chart #15 has tagged chart #8 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.301 MSFT[M] 30 Min #6 | Performing a full recalculation because it has been tagged. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.314 BABA[M] 30 Min #7 | Performing a full recalculation because it has been tagged. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.423 HD Request # 20 | Setting DTC encoding to Binary VLS | 2020-09-01 14:53:58.446 HD Request # 20 | Sending historical data logon request message. | 2020-09-01 14:53:58.446 Chart #31 has tagged chart #13 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.581 Chart #18 has tagged chart #1 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593 Chart #18 has tagged chart #13 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593 Chart #18 has tagged chart #14 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593 Chart #18 has tagged chart #15 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593 Chart #18 has tagged chart #37 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593 Chart #18 has tagged chart #38 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593 Chart #18 has tagged chart #39 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593 Chart #18 has tagged chart #4 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593 Chart #18 has tagged chart #40 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593 Chart #18 has tagged chart #41 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593 Chart #18 has tagged chart #5 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593 Chart #18 has tagged chart #6 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593 Chart #18 has tagged chart #7 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593 Chart #18 has tagged chart #8 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593 BABA[M] 24 Sec #39 | Performing a full recalculation because it has been tagged. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.595 HD Request # 20 | Requesting Intraday data. Start date-time: 2020-06-19 09:29:58. Record interval: 0. Symbol: ESM20 | 2020-09-01 14:53:59.005 HD Request # 20 | Decompressing data. | 2020-09-01 14:53:59.106 HD Request # 20 | Receiving Intraday data for ESM20 starting at 2020-06-19 09:29:58 | 2020-09-01 14:53:59.107 Socket (1) | CloseSocket call. | 2020-09-01 14:53:59.107 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-09-01 14:53:59.107 Socket (1) | Socket gracefully closed by remote side. | 2020-09-01 14:53:59.206 Socket (1) | Closed. | 2020-09-01 14:53:59.206 Opened cached Intraday file: C:\SierraChart\Data\IWM.scid. Thread ID: 12124 | 2020-09-01 14:54:01.032 Opened cached Intraday file: C:\SierraChart\Data\QQQ.scid. Thread ID: 12124 | 2020-09-01 14:54:01.032 Chart #39 has tagged chart #7 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:02.298 Historical data download thread signaled to stop. | 2020-09-01 14:54:02.299 HD Request # 20 | Received 93 records from 2020-06-19 09:29:58.000 to 2020-06-19 09:29:58.092 (0.1 seconds) and wrote 0 records for ESM20 | 2020-09-01 14:54:02.299 HD Request # 20 | Completion time: 4s | 2020-09-01 14:54:02.299 HD Request # 20 | Intraday data download complete for ESM20. Unique request ID: 21 | 2020-09-01 14:54:02.299 Removing historical data download ID 21. | 2020-09-01 14:54:02.299 Real-time Intraday chart data file updates started for ESM20 | 2020-09-01 14:54:02.299 Intraday chart data file opened for ESM20 | 2020-09-01 14:54:02.299 HD Request # 20 | Enabling Intraday chart updating for symbol. | 2020-09-01 14:54:02.299 IWM[M] 5 Min #18 | Historical data download for additional symbol ESM20 with ID 21 has completed. | 2020-09-01 14:54:02.299 Triggering next historical data download in queue. | 2020-09-01 14:54:02.299 HD Request # 21 | Downloading Intraday chart data for MSFT to the file MSFT.scid. Service: equities.us | 2020-09-01 14:54:02.299 HD Request # 21 | Download start date-time: 2020-09-01 14:53:37.000 | 2020-09-01 14:54:02.300 HD Request # 21 | Using server: exchangehistdata1.sierracharts.com port 10149 | 2020-09-01 14:54:02.300 Socket (1) | Creating socket. | 2020-09-01 14:54:02.300 Socket (1) | Connecting to IP: 8.18.161.135. | 2020-09-01 14:54:02.300 HD Request # 21 | Setting DTC encoding to Binary VLS | 2020-09-01 14:54:02.476 HD Request # 21 | Sending historical data logon request message. | 2020-09-01 14:54:02.476 HD Request # 21 | Requesting Intraday data. Start date-time: 2020-09-01 14:53:37. Record interval: 0. Symbol: MSFT | 2020-09-01 14:54:02.585 HD Request # 21 | Decompressing data. | 2020-09-01 14:54:02.665 HD Request # 21 | Receiving Intraday data for MSFT starting at 2020-09-01 14:53:37 | 2020-09-01 14:54:02.668 Socket (1) | CloseSocket call. | 2020-09-01 14:54:02.670 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-09-01 14:54:02.671 Socket (1) | Socket gracefully closed by remote side. | 2020-09-01 14:54:02.775 Socket (1) | Closed. | 2020-09-01 14:54:02.775 Chart #1 has tagged chart #37 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:03.618 Chart #1 has tagged chart #38 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:03.618 Chart #1 has tagged chart #39 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:03.618 Chart #1 has tagged chart #4 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:03.618 Chart #1 has tagged chart #40 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:03.618 Chart #1 has tagged chart #41 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:03.618 Historical data download thread signaled to stop. | 2020-09-01 14:54:03.651 HD Request # 21 | Timestamp of first Intraday data file record written: 2020-09-01 14:53:39 | 2020-09-01 14:54:03.651 HD Request # 21 | Received 53 records from 2020-09-01 14:53:37.000 to 2020-09-01 14:53:59.004 (22.0 seconds) and wrote 52 records for MSFT | 2020-09-01 14:54:03.651 Added 2 Time and Sales records to Intraday data file for MSFT after download. | 2020-09-01 14:54:03.652 HD Request # 21 | Completion time: 1s | 2020-09-01 14:54:03.653 HD Request # 21 | Intraday data download complete for MSFT. Unique request ID: 22 | 2020-09-01 14:54:03.653 Removing historical data download ID 22. | 2020-09-01 14:54:03.653 Real-time Intraday chart data file updates started for MSFT | 2020-09-01 14:54:03.653 Intraday chart data file opened for MSFT | 2020-09-01 14:54:03.653 HD Request # 21 | Enabling Intraday chart updating for symbol. | 2020-09-01 14:54:03.653 Triggering next historical data download in queue. | 2020-09-01 14:54:03.653 HD Request # 22 | Downloading Intraday chart data for TSLA to the file TSLA.scid. Service: equities.us | 2020-09-01 14:54:03.653 HD Request # 22 | Download start date-time: 2020-09-01 14:53:37.000 | 2020-09-01 14:54:03.654 HD Request # 22 | Using server: exchangehistdata2.sierracharts.com port 10150 | 2020-09-01 14:54:03.654 Socket (1) | Creating socket. | 2020-09-01 14:54:03.654 Socket (1) | Connecting to IP: 8.18.161.133. | 2020-09-01 14:54:03.654 HD Request # 22 | Setting DTC encoding to Binary VLS | 2020-09-01 14:54:03.863 HD Request # 22 | Sending historical data logon request message. | 2020-09-01 14:54:03.863 HD Request # 22 | Requesting Intraday data. Start date-time: 2020-09-01 14:53:37. Record interval: 0. Symbol: TSLA | 2020-09-01 14:54:03.944 HD Request # 22 | Decompressing data. | 2020-09-01 14:54:04.036 HD Request # 22 | Receiving Intraday data for TSLA starting at 2020-09-01 14:53:37 | 2020-09-01 14:54:04.036 Socket (1) | CloseSocket call. | 2020-09-01 14:54:04.037 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-09-01 14:54:04.037 Socket (1) | Socket gracefully closed by remote side. | 2020-09-01 14:54:04.134 Socket (1) | Closed. | 2020-09-01 14:54:04.134 Historical data download thread signaled to stop. | 2020-09-01 14:54:04.261 HD Request # 22 | Timestamp of first Intraday data file record written: 2020-09-01 14:53:38 | 2020-09-01 14:54:04.261 HD Request # 22 | Received 117 records from 2020-09-01 14:53:37.000 to 2020-09-01 14:53:59.006 (22.0 seconds) and wrote 111 records for TSLA | 2020-09-01 14:54:04.261 Added 5 Time and Sales records to Intraday data file for TSLA after download. | 2020-09-01 14:54:04.263 HD Request # 22 | Completion time: 1s | 2020-09-01 14:54:04.264 HD Request # 22 | Intraday data download complete for TSLA. Unique request ID: 23 | 2020-09-01 14:54:04.265 Removing historical data download ID 23. | 2020-09-01 14:54:04.265 Real-time Intraday chart data file updates started for TSLA | 2020-09-01 14:54:04.265 Intraday chart data file opened for TSLA | 2020-09-01 14:54:04.265 HD Request # 22 | Enabling Intraday chart updating for symbol. | 2020-09-01 14:54:04.265 Triggering next historical data download in queue. | 2020-09-01 14:54:04.265 HD Request # 23 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2020-09-01 14:54:04.265 HD Request # 23 | Download start date-time: 2020-09-01 14:53:37.000 | 2020-09-01 14:54:04.265 HD Request # 23 | Using server: exchangehistdata1.sierracharts.com port 10149 | 2020-09-01 14:54:04.265 Socket (1) | Creating socket. | 2020-09-01 14:54:04.265 Socket (1) | Connecting to IP: 8.18.161.135. | 2020-09-01 14:54:04.265 HD Request # 23 | Setting DTC encoding to Binary VLS | 2020-09-01 14:54:04.455 HD Request # 23 | Sending historical data logon request message. | 2020-09-01 14:54:04.455 Chart #33 has tagged chart #6 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:04.472 Chart #35 has tagged chart #8 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:04.486 Chart #36 has tagged chart #13 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:04.492 AAPL[M] 24 Sec #37 | Performing a full recalculation because it has been tagged. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:04.494 HD Request # 23 | Requesting Intraday data. Start date-time: 2020-09-01 14:53:37. Record interval: 0. Symbol: AAPL | 2020-09-01 14:54:04.574 HD Request # 23 | Decompressing data. | 2020-09-01 14:54:04.657 HD Request # 23 | Receiving Intraday data for AAPL starting at 2020-09-01 14:53:37 | 2020-09-01 14:54:04.660 Socket (1) | CloseSocket call. | 2020-09-01 14:54:04.660 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-09-01 14:54:04.660 Socket (1) | Socket gracefully closed by remote side. | 2020-09-01 14:54:04.744 Socket (1) | Closed. | 2020-09-01 14:54:04.744 Opened cached Intraday file: C:\SierraChart\Data\MSFT.scid. Thread ID: 12124 | 2020-09-01 14:54:06.035 Opened cached Intraday file: C:\SierraChart\Data\TSLA.scid. Thread ID: 12124 | 2020-09-01 14:54:06.035 Chart #37 has tagged chart #5 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:39.390 Historical data download thread signaled to stop. | 2020-09-01 14:54:39.597 HD Request # 23 | Timestamp of first Intraday data file record written: 2020-09-01 14:53:38 | 2020-09-01 14:54:39.597 HD Request # 23 | Received 220 records from 2020-09-01 14:53:37.000 to 2020-09-01 14:54:01.010 (24.0 seconds) and wrote 206 records for AAPL | 2020-09-01 14:54:39.598 Added 441 Time and Sales records to Intraday data file for AAPL after download. | 2020-09-01 14:54:39.601 HD Request # 23 | Completion time: 35s | 2020-09-01 14:54:39.603 HD Request # 23 | Intraday data download complete for AAPL. Unique request ID: 24 | 2020-09-01 14:54:39.603 Removing historical data download ID 24. | 2020-09-01 14:54:39.603 Real-time Intraday chart data file updates started for AAPL | 2020-09-01 14:54:39.603 Intraday chart data file opened for AAPL | 2020-09-01 14:54:39.603 HD Request # 23 | Enabling Intraday chart updating for symbol. | 2020-09-01 14:54:39.603 Triggering next historical data download in queue. | 2020-09-01 14:54:39.603 HD Request # 24 | Downloading Intraday chart data for BABA to the file BABA.scid. Service: equities.us | 2020-09-01 14:54:39.612 HD Request # 24 | Download start date-time: 2020-09-01 14:53:30.000 | 2020-09-01 14:54:39.614 HD Request # 24 | Using server: exchangehistdata2.sierracharts.com port 10150 | 2020-09-01 14:54:39.614 Socket (1) | Creating socket. | 2020-09-01 14:54:39.614 Socket (1) | Connecting to IP: 8.18.161.133. | 2020-09-01 14:54:39.615 HD Request # 24 | Setting DTC encoding to Binary VLS | 2020-09-01 14:54:39.804 HD Request # 24 | Sending historical data logon request message. | 2020-09-01 14:54:39.804 MSFT[M] 24 Sec #38 | Performing a full recalculation because it has been tagged. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:40.307 HD Request # 24 | Requesting Intraday data. Start date-time: 2020-09-01 14:53:30. Record interval: 0. Symbol: BABA | 2020-09-01 14:54:40.383 HD Request # 24 | Decompressing data. | 2020-09-01 14:54:40.473 HD Request # 24 | Receiving Intraday data for BABA starting at 2020-09-01 14:53:30 | 2020-09-01 14:54:40.474 Socket (1) | CloseSocket call. | 2020-09-01 14:54:40.475 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-09-01 14:54:40.475 Socket (1) | Socket gracefully closed by remote side. | 2020-09-01 14:54:40.575 Socket (1) | Closed. | 2020-09-01 14:54:40.575 Opened cached Intraday file: C:\SierraChart\Data\AAPL.scid. Thread ID: 12124 | 2020-09-01 14:54:41.051 Chart: MSFT[M] 24 Sec #38 | Study: Cum D per dollar for the day | Subgraph array being referenced is not of the correct array size. Check the settings for the 'Study and Subgraph to Reference' Input. | 2020-09-01 14:54:43.143 Chart #38 has tagged chart #6 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:44.410 Historical data download thread signaled to stop. | 2020-09-01 14:54:44.410 HD Request # 24 | Timestamp of first Intraday data file record written: 2020-09-01 14:53:42 | 2020-09-01 14:54:44.410 HD Request # 24 | Received 37 records from 2020-09-01 14:53:30.000 to 2020-09-01 14:54:32.000 (62.0 seconds) and wrote 35 records for BABA | 2020-09-01 14:54:44.410 Added 10 Time and Sales records to Intraday data file for BABA after download. | 2020-09-01 14:54:44.411 HD Request # 24 | Completion time: 5s | 2020-09-01 14:54:44.412 HD Request # 24 | Intraday data download complete for BABA. Unique request ID: 25 | 2020-09-01 14:54:44.412 Removing historical data download ID 25. | 2020-09-01 14:54:44.412 Real-time Intraday chart data file updates started for BABA | 2020-09-01 14:54:44.412 Intraday chart data file opened for BABA | 2020-09-01 14:54:44.412 HD Request # 24 | Enabling Intraday chart updating for symbol. | 2020-09-01 14:54:44.412 Triggering next historical data download in queue. | 2020-09-01 14:54:44.412 TSLA[M] 24 Sec #40 | Performing a full recalculation because it has been tagged. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:44.443 Opened cached Intraday file: C:\SierraChart\Data\BABA.scid. Thread ID: 12124 | 2020-09-01 14:54:51.056 Chart #40 has tagged chart #8 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:59.684 IWM[M] 24 Sec #41 | Performing a full recalculation because it has been tagged. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:59.696 Chart: IWM[M] 24 Sec #41 | Study: Cum D per dollar for the day | Subgraph array being referenced is not of the correct array size. Check the settings for the 'Study and Subgraph to Reference' Input. | 2020-09-01 14:55:02.712 Chart #41 has tagged chart #13 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:55:04.082 Chart #2 has tagged chart #1 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:55:04.383 Chart #2 has tagged chart #37 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:55:04.383 Chart #2 has tagged chart #38 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:55:04.383 Chart #2 has tagged chart #39 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:55:04.383 Chart #2 has tagged chart #4 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:55:04.383 Chart #2 has tagged chart #40 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:55:04.383 Chart #2 has tagged chart #41 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:55:04.383 AAPL[M] 30 Min #5 | Performing a full recalculation because it has been tagged. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:55:04.404 IWM[M] 30 Min #13 | Performing a full recalculation because it has been tagged. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:55:04.510 AAPL[M] 24 Sec #4 | Performing a full recalculation because it has been tagged. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:55:04.593 Chart: AAPL[M] 24 Sec #4 | Study: Cum D per dollar for the day | Subgraph array being referenced is not of the correct array size. Check the settings for the 'Study and Subgraph to Reference' Input. | 2020-09-01 14:55:07.531 Chart #4 has tagged chart #1 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:55:09.267 |
| [2020-09-01 19:22:37] |
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Regarding post #3, the Message Log, does indicate you are receiving real-time data. Therefore, refer to help topic 3: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-02 20:43:03] |
| Unicorn_Catcher - Posts: 22 |
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I followed the help topic steps provided and found nothing wrong with my chart/software settings. Data feed is working. Historical charts work correctly showing the split and subsequent lower price. I can get intraday chats to work if I input a 7 day time period, but anything less than that and bars do not show up. In section 3.5, I attempted to delete data from 20AUG2020 on and redownload. Data successfully re downloaded, but the chart bars which were previously visible up until the last day before the split (28AUG) have now disappeared as well and bars are only visible up until the date/time I deleted and re downloaded (charts now stop @ 20AUG). I followed the directions to delete the entire SCID file on the Intraday Data Editor Page and redownloaded the data. Historical chart bars continue to show correct values after redownload of data. The intraday chart bars now show up for this week's trading at the correct price. However, all intraday data prior to 31AUG is incorrect, but at least displaying bars. Pre 31AUG bars now show the high for TSLA on 28AUG as 463.43. All previous days are also incorrect. Please advise. Thanks |
| [2020-09-03 19:32:33] |
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Post an image of the chart without any studies following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage This is what we see: http://www.sierrachart.com/image.php?Image=1599161522529.png What is wrong with this chart? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-09-03 20:33:58] |
| Unicorn_Catcher - Posts: 22 |
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The pricing that your chart shows for all days prior to 31AUG is way off. There is no indication that the stock split that day or that there was any major price change at all. http://www.sierrachart.com/image.php?Image=1599162913124.png This is the intraday chart that I am getting. Every price before 31AUG is also incorrect. Pre 31AUG, the price was ~$2000, not $400. Also, I notice the lows on 01SSEP do not match those on your chart, but I don't know for certain you are using the same data as I am. http://www.sierrachart.com/image.php?Image=1599163329176.png This is the historical chart that populates, which shows accurate pricing (~$2000) pre 31AUG. This is from the daily chart data file. The two charts for the same instrument do not match. AAPL had a split on the same day as TSLA. The AAPL intraday chart looks like this on my system: http://www.sierrachart.com/image.php?Image=1599163688248.png In the AAPL intraday chart, there is a clear gap on 31AUG showing the price change after the split, with previous bars showing the correct pre-split price. This is also correct for AAPL on the Daily historical chart: http://www.sierrachart.com/image.php?Image=159916378845.png So, the software handled both splits differently and is giving two different prices for the same time depending on what chart you are currently looking at for TSLA. This makes analysis, backtesting, etc, dangerously inaccurate for TSLA, but fine on AAPL, both NASDAQ listed. Thanks for your help with this. |
| [2020-09-03 22:53:19] |
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When there is a stock split it is necessary to fully re-download the data in both Intraday and Daily charts. The pricing is correct in the TSLA Intraday chart. It does match the daily chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-22 04:56:28] |
| User162304 - Posts: 1 |
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Same problem here... i only receive historical data so no intraday issues. but aapl shows correctly and tsla only goes up to the split date and stops. I don't see any activity on this thread since earlier this month so i guess it's just something that will not be fixed or addressed? would be nice to get this resolved.
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| [2022-09-22 14:27:53] |
| John - SC Support - Posts: 38735 |
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There is no problem with the data. For the TSLA chart please select Edit >> Delete All Data and Download and see if that fixes your problem. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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