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Date/Time: Tue, 18 Mar 2025 16:10:25 +0000



TSLA Profile chart not updating

View Count: 1685

[2020-09-01 11:56:04]
User420500 - Posts: 2
Hello,

Since the share split Monday, my TSLA profile chart is not updating. The chart is blank. I can see the price moving around but no TPO chart.

AAPL works well but TSLA is not. I have not changed any settings since the split on either equity.

Thank you for much for all your hard work.

Bfernando
[2020-09-01 14:18:39]
John - SC Support - Posts: 38756
Select Edit >> Delete All Data and Download. This should update the data to the new pricing.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-09-01 14:37:05]
Unicorn_Catcher - Posts: 22
Hello.

Same issue here with TSLA. Deleted all data and downloaded, still only goes to Fridays data.

Please advise. Thanks.
[2020-09-01 15:37:27]
John - SC Support - Posts: 38756
Unicorn_Catcher - please follow these instructions to get us your Message Log:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-09-01 18:58:15]
Unicorn_Catcher - Posts: 22
Software version: 2138 64-bit | 2020-09-01 14:52:58.615
Primary Thread ID: 15320 | 2020-09-01 14:52:58.615
Usage end date: 2020-10-02 | 2020-09-01 14:52:58.615
Enabled for: Advanced Features 2. | 2020-09-01 14:52:58.615
Enabled for: Sierra Chart Historical Data Service. | 2020-09-01 14:52:58.615
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2020-09-01 14:52:58.615
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-09-01 14:52:58.615
Enabled for exchange: INDEXES_DATA_BARCHART | 2020-09-01 14:52:58.615
Enabled for exchange: U.S. Equities (NYSE, NASDAQ, AMEX, BATS) | 2020-09-01 14:52:58.615
Enabled for exchange: BATS (NYSE, NASDAQ) | 2020-09-01 14:52:58.615
Received 1 data feed usernames. | 2020-09-01 14:52:58.615
Allow Support for Sierra Chart Data Feeds is enabled. | 2020-09-01 14:52:58.615
Current selected Data/Trading service: SC Data - All Services | 2020-09-01 14:52:58.615
Custom symbol settings values: enabled | 2020-09-01 14:52:58.615
Chart Update Interval: 50 | 2020-09-01 14:52:58.615
Intraday Data Storage Time Unit: 0 | 2020-09-01 14:52:58.615
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-09-01 14:52:58.615
2020-09-01 11:52:58 Local computer time | 2020-09-01 14:52:58.615
2020-09-01 18:52:58 Local computer time in UTC | 2020-09-01 14:52:58.616
2020-09-01 14:52:58 Local computer time in SC Time Zone | 2020-09-01 14:52:58.616
2020-09-01 13:27:38 Server time in UTC | 2020-09-01 14:52:58.616
Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-09-01 14:52:58.616
Program path: C:\SierraChart\ | 2020-09-01 14:52:58.616
Data Files path: C:\SierraChart\Data\ | 2020-09-01 14:52:58.616
OS Version Number: 10.0 | 2020-09-01 14:52:58.616
Locale Setting: C | 2020-09-01 14:52:58.616
Allowed protected custom studies: SST_FreeBundle | 2020-09-01 14:52:58.616

Chart: AAPL[M] 24 Sec #4 | Study: Cum D per dollar for the day | Subgraph array being referenced is not of the correct array size. Check the settings for the 'Study and Subgraph to Reference' Input. | 2020-09-01 14:53:12.918
Chart: BABA[M] 24 Sec #39 | Study: Cum D per dollar for the day | Subgraph array being referenced is not of the correct array size. Check the settings for the 'Study and Subgraph to Reference' Input. | 2020-09-01 14:53:13.891
Chart: AAPL[M] 24 Sec #37 | Study: Cum D per dollar for the day | Subgraph array being referenced is not of the correct array size. Check the settings for the 'Study and Subgraph to Reference' Input. | 2020-09-01 14:53:14.373
Chart: MSFT[M] 24 Sec #38 | Study: Cum D per dollar for the day | Subgraph array being referenced is not of the correct array size. Check the settings for the 'Study and Subgraph to Reference' Input. | 2020-09-01 14:53:14.994
Chart: IWM[M] 24 Sec #41 | Study: Cum D per dollar for the day | Subgraph array being referenced is not of the correct array size. Check the settings for the 'Study and Subgraph to Reference' Input. | 2020-09-01 14:53:15.505
File >> Disconnect selected. | 2020-09-01 14:53:36.736
SC Data - All Services | Waiting for socket receive thread to end | 2020-09-01 14:53:39.241
DTC Client socket (3) | CloseSocket call. | 2020-09-01 14:53:39.242
DTC Client socket (3) | 3380 bytes remaining in receive buffer when socket closed. | 2020-09-01 14:53:39.242
DTC Client socket (3) | Max send buffers used during socket life: 4 | 2020-09-01 14:53:39.242
DTC Client socket (3) | Max send buffer size during socket life: 1776 | 2020-09-01 14:53:39.242
DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2020-09-01 14:53:39.242
SC Data - All Services | Disconnected from the server. | 2020-09-01 14:53:39.242
SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2020-09-01 14:53:39.242
DTC Client socket (2) | CloseSocket call. | 2020-09-01 14:53:39.242
DTC Client socket (2) | 1188 bytes remaining in receive buffer when socket closed. | 2020-09-01 14:53:39.242
DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2020-09-01 14:53:39.243
SC DTC Delayed Exchange Data | Disconnected from the server. | 2020-09-01 14:53:39.243
SC Data - All Services | Disconnected. | 2020-09-01 14:53:39.243
DTC Client socket (3) | Socket gracefully closed by remote side. | 2020-09-01 14:53:39.454
DTC Client socket (3) | Closed. | 2020-09-01 14:53:39.454
DTC Client socket (2) | Socket gracefully closed by remote side. | 2020-09-01 14:53:39.465
DTC Client socket (2) | Closed. | 2020-09-01 14:53:39.465
Chart: IWM[M] 24 Sec #41 | Study: Cum D per dollar for the day | Subgraph array being referenced is not of the correct array size. Check the settings for the 'Study and Subgraph to Reference' Input. | 2020-09-01 14:53:39.511
Chart: AAPL[M] 24 Sec #4 | Study: Cum D per dollar for the day | Subgraph array being referenced is not of the correct array size. Check the settings for the 'Study and Subgraph to Reference' Input. | 2020-09-01 14:53:39.983
Chart: AAPL[M] 24 Sec #37 | Study: Cum D per dollar for the day | Subgraph array being referenced is not of the correct array size. Check the settings for the 'Study and Subgraph to Reference' Input. | 2020-09-01 14:53:41.472
Chart: MSFT[M] 24 Sec #38 | Study: Cum D per dollar for the day | Subgraph array being referenced is not of the correct array size. Check the settings for the 'Study and Subgraph to Reference' Input. | 2020-09-01 14:53:42.105

SC Data - All Services | Connected to data server. | 2020-09-01 14:53:44.665
Triggering next historical data download in queue. | 2020-09-01 14:53:44.666
Triggering next historical data download in queue. | 2020-09-01 14:53:44.666
Triggering next historical data download in queue. | 2020-09-01 14:53:44.666
Triggering next historical data download in queue. | 2020-09-01 14:53:44.666
Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2020-09-01 14:53:44.666
Mapping IWM to IWM. Service code: equities.us | 2020-09-01 14:53:44.667
SC Data - All Services | Starting real-time market data updates for: IWM (IWM). ID: 1 Service code: equities.us | 2020-09-01 14:53:44.667
SC Data - All Services | Using username 0 | 2020-09-01 14:53:44.667
SC Data - All Services | Connecting to the server ds7.sierracharts.com. Port 10046 | 2020-09-01 14:53:44.667
SC Data - All Services | Requesting security definition data for: IWM (IWM). ID: 1 | 2020-09-01 14:53:44.667
Added historical Intraday data request for IWM to the queue. | 2020-09-01 14:53:44.667
Intraday data recording state for symbol IWM is set to download 'Pending'. | 2020-09-01 14:53:44.667
AAPL[M] 30 Min #1 | Started historical data download for additional symbol IWM. Download ID: 19 | 2020-09-01 14:53:44.667
DTC Client socket (2) | Creating socket. | 2020-09-01 14:53:44.670
DTC Client socket (2) | Connecting to IP: 8.18.161.133. | 2020-09-01 14:53:44.670
Mapping QQQ to QQQ. Service code: equities.us | 2020-09-01 14:53:45.324
SC Data - All Services | Starting real-time market data updates for: QQQ (QQQ). ID: 2 Service code: equities.us | 2020-09-01 14:53:45.324
SC Data - All Services | Requesting security definition data for: QQQ (QQQ). ID: 2 | 2020-09-01 14:53:45.324
Added historical Intraday data request for QQQ to the queue. | 2020-09-01 14:53:45.325
Intraday data recording state for symbol QQQ is set to download 'Pending'. | 2020-09-01 14:53:45.325
IWM[M] 24 Sec #14 | Started historical data download for additional symbol QQQ. Download ID: 20 | 2020-09-01 14:53:45.325
Mapping ESM20 to ESM20. Service code: cme | 2020-09-01 14:53:45.382
SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESM20 (ESM20). ID: 3 Service code: cme | 2020-09-01 14:53:45.382
SC DTC Delayed Exchange Data | Connecting to the server ds21.sierracharts.com. Port 10044 | 2020-09-01 14:53:45.382
SC DTC Delayed Exchange Data | Requesting security definition data for: ESM20 (ESM20). ID: 3 | 2020-09-01 14:53:45.382
Added historical Intraday data request for ESM20 to the queue. | 2020-09-01 14:53:45.382
Intraday data recording state for symbol ESM20 is set to download 'Pending'. | 2020-09-01 14:53:45.382
IWM[M] 5 Min #18 | Started historical data download for additional symbol ESM20. Download ID: 21 | 2020-09-01 14:53:45.382
DTC Client socket (3) | Creating socket. | 2020-09-01 14:53:45.385
DTC Client socket (3) | Connecting to IP: 216.1.90.129. | 2020-09-01 14:53:45.385
Delaying start of download for IWM | 2020-09-01 14:53:47.117
SC Data - All Services | Connected to server. | 2020-09-01 14:53:47.118
SC Data - All Services | Starting socket receive thread. | 2020-09-01 14:53:47.118
SC Data - All Services | Sending encoding request to server: Binary VLS | 2020-09-01 14:53:47.118
SC DTC Delayed Exchange Data | Connected to server. | 2020-09-01 14:53:47.118
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2020-09-01 14:53:47.118
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS | 2020-09-01 14:53:47.118
Mapping AAPL to AAPL. Service code: equities.us | 2020-09-01 14:53:47.143
SC Data - All Services | Starting real-time market data updates for: AAPL (AAPL). ID: 4 Service code: equities.us | 2020-09-01 14:53:47.143
SC Data - All Services | Requesting security definition data for: AAPL (AAPL). ID: 4 | 2020-09-01 14:53:47.143
Mapping MSFT to MSFT. Service code: equities.us | 2020-09-01 14:53:47.328
SC Data - All Services | Starting real-time market data updates for: MSFT (MSFT). ID: 5 Service code: equities.us | 2020-09-01 14:53:47.328
SC Data - All Services | Requesting security definition data for: MSFT (MSFT). ID: 5 | 2020-09-01 14:53:47.328
Added historical Intraday data request for MSFT to the queue. | 2020-09-01 14:53:47.328
Intraday data recording state for symbol MSFT is set to download 'Pending'. | 2020-09-01 14:53:47.328
Triggering next historical data download in queue. | 2020-09-01 14:53:47.328
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2020-09-01 14:53:47.692
SC DTC Delayed Exchange Data | Sending logon request message. | 2020-09-01 14:53:47.692
SC Data - All Services | Setting DTC encoding to Binary VLS | 2020-09-01 14:53:47.692
SC Data - All Services | Sending logon request message. | 2020-09-01 14:53:47.692
Mapping TSLA to TSLA. Service code: equities.us | 2020-09-01 14:53:47.716
SC Data - All Services | Starting real-time market data updates for: TSLA (TSLA). ID: 6 Service code: equities.us | 2020-09-01 14:53:47.716
SC Data - All Services | Requesting security definition data for: TSLA (TSLA). ID: 6 | 2020-09-01 14:53:47.716
Added historical Intraday data request for TSLA to the queue. | 2020-09-01 14:53:47.716
Intraday data recording state for symbol TSLA is set to download 'Pending'. | 2020-09-01 14:53:47.716
Triggering next historical data download in queue. | 2020-09-01 14:53:47.716
Mapping BABA to BABA. Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Starting real-time market data updates for: BABA (BABA). ID: 7 Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Requesting security definition data for: BABA (BABA). ID: 7 | 2020-09-01 14:53:47.895
Mapping FB to FB. Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Starting real-time market data updates for: FB (FB). ID: 8 Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Requesting security definition data for: FB (FB). ID: 8 | 2020-09-01 14:53:47.895
Mapping TWTR to TWTR. Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Starting real-time market data updates for: TWTR (TWTR). ID: 9 Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Requesting security definition data for: TWTR (TWTR). ID: 9 | 2020-09-01 14:53:47.895
Mapping NVDA to NVDA. Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Starting real-time market data updates for: NVDA (NVDA). ID: 10 Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Requesting security definition data for: NVDA (NVDA). ID: 10 | 2020-09-01 14:53:47.895
Mapping ROKU to ROKU. Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Starting real-time market data updates for: ROKU (ROKU). ID: 11 Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Requesting security definition data for: ROKU (ROKU). ID: 11 | 2020-09-01 14:53:47.895
Mapping HLT to HLT. Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Starting real-time market data updates for: HLT (HLT). ID: 12 Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Requesting security definition data for: HLT (HLT). ID: 12 | 2020-09-01 14:53:47.895
Mapping RCL to RCL. Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Starting real-time market data updates for: RCL (RCL). ID: 13 Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Requesting security definition data for: RCL (RCL). ID: 13 | 2020-09-01 14:53:47.895
Mapping COST to COST. Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Starting real-time market data updates for: COST (COST). ID: 14 Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Requesting security definition data for: COST (COST). ID: 14 | 2020-09-01 14:53:47.895
Mapping SQ to SQ. Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Starting real-time market data updates for: SQ (SQ). ID: 15 Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Requesting security definition data for: SQ (SQ). ID: 15 | 2020-09-01 14:53:47.895
Mapping XOM to XOM. Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Starting real-time market data updates for: XOM (XOM). ID: 16 Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Requesting security definition data for: XOM (XOM). ID: 16 | 2020-09-01 14:53:47.895
Mapping CAT to CAT. Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Starting real-time market data updates for: CAT (CAT). ID: 17 Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Requesting security definition data for: CAT (CAT). ID: 17 | 2020-09-01 14:53:47.895
Mapping ESU20 to ESU20. Service code: cme | 2020-09-01 14:53:47.895
SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESU20 (ESU20). ID: 18 Service code: cme | 2020-09-01 14:53:47.895
SC DTC Delayed Exchange Data | Requesting security definition data for: ESU20 (ESU20). ID: 18 | 2020-09-01 14:53:47.895
Mapping PG to PG. Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Starting real-time market data updates for: PG (PG). ID: 19 Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Requesting security definition data for: PG (PG). ID: 19 | 2020-09-01 14:53:47.895
Mapping PLNT to PLNT. Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Starting real-time market data updates for: PLNT (PLNT). ID: 20 Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Requesting security definition data for: PLNT (PLNT). ID: 20 | 2020-09-01 14:53:47.895
Mapping NFLX to NFLX. Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Starting real-time market data updates for: NFLX (NFLX). ID: 21 Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Requesting security definition data for: NFLX (NFLX). ID: 21 | 2020-09-01 14:53:47.895
Mapping BA to BA. Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Starting real-time market data updates for: BA (BA). ID: 22 Service code: equities.us | 2020-09-01 14:53:47.895
SC Data - All Services | Requesting security definition data for: BA (BA). ID: 22 | 2020-09-01 14:53:47.895
Mapping SHOP to SHOP. Service code: equities.us | 2020-09-01 14:53:47.896
SC Data - All Services | Starting real-time market data updates for: SHOP (SHOP). ID: 23 Service code: equities.us | 2020-09-01 14:53:47.896
SC Data - All Services | Requesting security definition data for: SHOP (SHOP). ID: 23 | 2020-09-01 14:53:47.896
Mapping IIVI to IIVI. Service code: equities.us | 2020-09-01 14:53:47.896
SC Data - All Services | Starting real-time market data updates for: IIVI (IIVI). ID: 24 Service code: equities.us | 2020-09-01 14:53:47.896
SC Data - All Services | Requesting security definition data for: IIVI (IIVI). ID: 24 | 2020-09-01 14:53:47.896
Added historical Intraday data request for AAPL to the queue. | 2020-09-01 14:53:48.232
Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2020-09-01 14:53:48.232
Triggering next historical data download in queue. | 2020-09-01 14:53:48.232
SC DTC Delayed Exchange Data | Received logon response. | 2020-09-01 14:53:48.353
SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2020-09-01 14:53:48.353
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2020-09-01 14:53:48.353
SC DTC Delayed Exchange Data | Successfully connected. | 2020-09-01 14:53:48.353
SC DTC Delayed Exchange Data | Trading is not supported. | 2020-09-01 14:53:48.353
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESM20 -> ESM20 | 2020-09-01 14:53:48.353
SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: ESU20 -> ESU20 | 2020-09-01 14:53:48.353
SC Data - All Services | Received logon response. | 2020-09-01 14:53:48.353
SC Data - All Services | Server Name: SC Realtime Server. | 2020-09-01 14:53:48.353
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2020-09-01 14:53:48.353
SC Data - All Services | Successfully connected. | 2020-09-01 14:53:48.353
SC Data - All Services | Trading is not supported. | 2020-09-01 14:53:48.353
SC Data - All Services | Restarting real-time data updates for symbol: AAPL -> AAPL | 2020-09-01 14:53:48.353
SC Data - All Services | Restarting real-time data updates for symbol: BA -> BA | 2020-09-01 14:53:48.353
SC Data - All Services | Restarting real-time data updates for symbol: BABA -> BABA | 2020-09-01 14:53:48.353
SC Data - All Services | Restarting real-time data updates for symbol: CAT -> CAT | 2020-09-01 14:53:48.353
SC Data - All Services | Restarting real-time data updates for symbol: COST -> COST | 2020-09-01 14:53:48.353
SC Data - All Services | Restarting real-time data updates for symbol: FB -> FB | 2020-09-01 14:53:48.353
SC Data - All Services | Restarting real-time data updates for symbol: HLT -> HLT | 2020-09-01 14:53:48.353
SC Data - All Services | Restarting real-time data updates for symbol: IIVI -> IIVI | 2020-09-01 14:53:48.353
SC Data - All Services | Restarting real-time data updates for symbol: IWM -> IWM | 2020-09-01 14:53:48.353
SC Data - All Services | Restarting real-time data updates for symbol: MSFT -> MSFT | 2020-09-01 14:53:48.353
SC Data - All Services | Restarting real-time data updates for symbol: NFLX -> NFLX | 2020-09-01 14:53:48.353
SC Data - All Services | Restarting real-time data updates for symbol: NVDA -> NVDA | 2020-09-01 14:53:48.353
SC Data - All Services | Restarting real-time data updates for symbol: PG -> PG | 2020-09-01 14:53:48.353
SC Data - All Services | Restarting real-time data updates for symbol: PLNT -> PLNT | 2020-09-01 14:53:48.353
SC Data - All Services | Restarting real-time data updates for symbol: QQQ -> QQQ | 2020-09-01 14:53:48.353
SC Data - All Services | Restarting real-time data updates for symbol: RCL -> RCL | 2020-09-01 14:53:48.353
SC Data - All Services | Restarting real-time data updates for symbol: ROKU -> ROKU | 2020-09-01 14:53:48.353
SC Data - All Services | Restarting real-time data updates for symbol: SHOP -> SHOP | 2020-09-01 14:53:48.353
SC Data - All Services | Restarting real-time data updates for symbol: SQ -> SQ | 2020-09-01 14:53:48.353
SC Data - All Services | Restarting real-time data updates for symbol: TSLA -> TSLA | 2020-09-01 14:53:48.353
SC Data - All Services | Restarting real-time data updates for symbol: TWTR -> TWTR | 2020-09-01 14:53:48.353
SC Data - All Services | Restarting real-time data updates for symbol: XOM -> XOM | 2020-09-01 14:53:48.353
SC DTC Delayed Exchange Data | Real-time data for symbol ESM20 is currently unavailable. | 2020-09-01 14:53:49.184
SC DTC Delayed Exchange Data | Received security definition for symbol ESM20 | 2020-09-01 14:53:49.184
SC DTC Delayed Exchange Data | Received security definition for symbol ESU20 | 2020-09-01 14:53:49.184
SC Data - All Services | Received security definition for symbol AAPL | 2020-09-01 14:53:49.184
SC Data - All Services | Received security definition for symbol BA | 2020-09-01 14:53:49.184
SC Data - All Services | Received security definition for symbol BABA | 2020-09-01 14:53:49.184
SC Data - All Services | Received security definition for symbol CAT | 2020-09-01 14:53:49.184
SC Data - All Services | Received security definition for symbol COST | 2020-09-01 14:53:49.184
SC Data - All Services | Received security definition for symbol FB | 2020-09-01 14:53:49.184
SC Data - All Services | Received security definition for symbol HLT | 2020-09-01 14:53:49.193
SC Data - All Services | Received security definition for symbol IIVI | 2020-09-01 14:53:49.193
SC Data - All Services | Received security definition for symbol IWM | 2020-09-01 14:53:49.193
SC Data - All Services | Received security definition for symbol MSFT | 2020-09-01 14:53:49.193
SC Data - All Services | Received security definition for symbol NFLX | 2020-09-01 14:53:49.193
SC Data - All Services | Received security definition for symbol NVDA | 2020-09-01 14:53:49.193
SC Data - All Services | Received security definition for symbol PG | 2020-09-01 14:53:49.193
SC Data - All Services | Received security definition for symbol PLNT | 2020-09-01 14:53:49.193
SC Data - All Services | Received security definition for symbol QQQ | 2020-09-01 14:53:49.193
SC Data - All Services | Received security definition for symbol RCL | 2020-09-01 14:53:49.193
SC Data - All Services | Received security definition for symbol ROKU | 2020-09-01 14:53:49.193
SC Data - All Services | Received security definition for symbol SHOP | 2020-09-01 14:53:49.193
SC Data - All Services | Received security definition for symbol SQ | 2020-09-01 14:53:49.193
SC Data - All Services | Received security definition for symbol TSLA | 2020-09-01 14:53:49.193
SC Data - All Services | Received security definition for symbol TWTR | 2020-09-01 14:53:49.193
SC Data - All Services | Received security definition for symbol XOM | 2020-09-01 14:53:49.193
Added historical Intraday data request for BABA to the queue. | 2020-09-01 14:53:49.331
Intraday data recording state for symbol BABA is set to download 'Pending'. | 2020-09-01 14:53:49.331
Triggering next historical data download in queue. | 2020-09-01 14:53:49.331
Requesting market depth updates for: AAPL if supported. | 2020-09-01 14:53:52.764
Separate subscription for market depth updates not supported. AAPL | 2020-09-01 14:53:52.764
Requesting market depth updates for: BABA if supported. | 2020-09-01 14:53:52.764
Separate subscription for market depth updates not supported. BABA | 2020-09-01 14:53:52.764
Requesting market depth updates for: IWM if supported. | 2020-09-01 14:53:52.764
Separate subscription for market depth updates not supported. IWM | 2020-09-01 14:53:52.764
Requesting market depth updates for: MSFT if supported. | 2020-09-01 14:53:52.764
Separate subscription for market depth updates not supported. MSFT | 2020-09-01 14:53:52.764
Requesting market depth updates for: TSLA if supported. | 2020-09-01 14:53:52.764
Separate subscription for market depth updates not supported. TSLA | 2020-09-01 14:53:52.764
HD Request # 18 | Downloading Intraday chart data for IWM to the file IWM.scid. Service: equities.us | 2020-09-01 14:53:55.767
HD Request # 18 | Download start date-time: 2020-09-01 14:53:36.000 | 2020-09-01 14:53:55.768
HD Request # 18 | Using server: exchangehistdata2.sierracharts.com port 10150 | 2020-09-01 14:53:55.768
Socket (1) | Creating socket. | 2020-09-01 14:53:55.772
Socket (1) | Connecting to IP: 8.18.161.133. | 2020-09-01 14:53:55.772
HD Request # 18 | Setting DTC encoding to Binary VLS | 2020-09-01 14:53:55.944
HD Request # 18 | Sending historical data logon request message. | 2020-09-01 14:53:55.944
HD Request # 18 | Requesting Intraday data. Start date-time: 2020-09-01 14:53:36. Record interval: 0. Symbol: IWM | 2020-09-01 14:53:56.476
HD Request # 18 | Decompressing data. | 2020-09-01 14:53:56.567
HD Request # 18 | Receiving Intraday data for IWM starting at 2020-09-01 14:53:36 | 2020-09-01 14:53:56.568
Socket (1) | CloseSocket call. | 2020-09-01 14:53:56.569
Socket (1) | Shutdown started. Waiting for graceful close. | 2020-09-01 14:53:56.569
Socket (1) | Socket gracefully closed by remote side. | 2020-09-01 14:53:56.656
Socket (1) | Closed. | 2020-09-01 14:53:56.656
Historical data download thread signaled to stop. | 2020-09-01 14:53:56.882
HD Request # 18 | Timestamp of first Intraday data file record written: 2020-09-01 14:53:40 | 2020-09-01 14:53:56.882
HD Request # 18 | Received 14 records from 2020-09-01 14:53:36.000 to 2020-09-01 14:53:52.000 (16.0 seconds) and wrote 9 records for IWM | 2020-09-01 14:53:56.882
Added 7 Time and Sales records to Intraday data file for IWM after download. | 2020-09-01 14:53:56.884
HD Request # 18 | Completion time: 1s | 2020-09-01 14:53:56.885
HD Request # 18 | Intraday data download complete for IWM. Unique request ID: 19 | 2020-09-01 14:53:56.885
Removing historical data download ID 19. | 2020-09-01 14:53:56.885
Real-time Intraday chart data file updates started for IWM | 2020-09-01 14:53:56.885
Intraday chart data file opened for IWM | 2020-09-01 14:53:56.885
HD Request # 18 | Enabling Intraday chart updating for symbol. | 2020-09-01 14:53:56.885
AAPL[M] 30 Min #1 | Historical data download for additional symbol IWM with ID 19 has completed. | 2020-09-01 14:53:56.885

Triggering next historical data download in queue. | 2020-09-01 14:53:56.885
HD Request # 19 | Downloading Intraday chart data for QQQ to the file QQQ.scid. Service: equities.us | 2020-09-01 14:53:56.885
HD Request # 19 | Download start date-time: 2020-09-01 14:53:37.000 | 2020-09-01 14:53:56.886
HD Request # 19 | Using server: exchangehistdata1.sierracharts.com port 10149 | 2020-09-01 14:53:56.886
Socket (1) | Creating socket. | 2020-09-01 14:53:56.889
Socket (1) | Connecting to IP: 8.18.161.135. | 2020-09-01 14:53:56.889
HD Request # 19 | Setting DTC encoding to Binary VLS | 2020-09-01 14:53:57.063
HD Request # 19 | Sending historical data logon request message. | 2020-09-01 14:53:57.064
Chart #41 has tagged chart #13 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:57.412
IWM[M] 30 Min #13 | Performing a full recalculation because it has been tagged. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:57.477
HD Request # 19 | Requesting Intraday data. Start date-time: 2020-09-01 14:53:37. Record interval: 0. Symbol: QQQ | 2020-09-01 14:53:57.614
HD Request # 19 | Decompressing data. | 2020-09-01 14:53:57.706
HD Request # 19 | Receiving Intraday data for QQQ starting at 2020-09-01 14:53:37 | 2020-09-01 14:53:57.706
Socket (1) | CloseSocket call. | 2020-09-01 14:53:57.707
Socket (1) | Shutdown started. Waiting for graceful close. | 2020-09-01 14:53:57.708
Socket (1) | Socket gracefully closed by remote side. | 2020-09-01 14:53:57.785
Socket (1) | Closed. | 2020-09-01 14:53:57.786
Historical data download thread signaled to stop. | 2020-09-01 14:53:58.223
HD Request # 19 | Timestamp of first Intraday data file record written: 2020-09-01 14:53:38 | 2020-09-01 14:53:58.223
HD Request # 19 | Received 34 records from 2020-09-01 14:53:37.000 to 2020-09-01 14:53:51.001 (14.0 seconds) and wrote 26 records for QQQ | 2020-09-01 14:53:58.224
Added 7 Time and Sales records to Intraday data file for QQQ after download. | 2020-09-01 14:53:58.225
HD Request # 19 | Completion time: 2s | 2020-09-01 14:53:58.226
HD Request # 19 | Intraday data download complete for QQQ. Unique request ID: 20 | 2020-09-01 14:53:58.226
Removing historical data download ID 20. | 2020-09-01 14:53:58.226
Real-time Intraday chart data file updates started for QQQ | 2020-09-01 14:53:58.226
Intraday chart data file opened for QQQ | 2020-09-01 14:53:58.226
HD Request # 19 | Enabling Intraday chart updating for symbol. | 2020-09-01 14:53:58.226
IWM[M] 24 Sec #14 | Historical data download for additional symbol QQQ with ID 20 has completed. | 2020-09-01 14:53:58.226

Triggering next historical data download in queue. | 2020-09-01 14:53:58.226
HD Request # 20 | Downloading Intraday chart data for ESM20 to the file ESM20.scid. Service: cme | 2020-09-01 14:53:58.226
HD Request # 20 | Download start date-time: 2020-06-19 09:29:58.000 | 2020-09-01 14:53:58.227
HD Request # 20 | Using server: ds21.sierracharts.com port 10150 | 2020-09-01 14:53:58.227
Socket (1) | Creating socket. | 2020-09-01 14:53:58.227
Socket (1) | Connecting to IP: 216.1.90.129. | 2020-09-01 14:53:58.227
Chart #15 has tagged chart #1 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.301
Chart #15 has tagged chart #13 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.301
Chart #15 has tagged chart #37 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.301
Chart #15 has tagged chart #38 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.301
Chart #15 has tagged chart #39 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.301
Chart #15 has tagged chart #4 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.301
Chart #15 has tagged chart #40 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.301
Chart #15 has tagged chart #41 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.301
Chart #15 has tagged chart #5 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.301
Chart #15 has tagged chart #6 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.301
Chart #15 has tagged chart #7 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.301
Chart #15 has tagged chart #8 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.301
MSFT[M] 30 Min #6 | Performing a full recalculation because it has been tagged. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.314
BABA[M] 30 Min #7 | Performing a full recalculation because it has been tagged. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.423
HD Request # 20 | Setting DTC encoding to Binary VLS | 2020-09-01 14:53:58.446
HD Request # 20 | Sending historical data logon request message. | 2020-09-01 14:53:58.446
Chart #31 has tagged chart #13 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.581
Chart #18 has tagged chart #1 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593
Chart #18 has tagged chart #13 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593
Chart #18 has tagged chart #14 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593
Chart #18 has tagged chart #15 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593
Chart #18 has tagged chart #37 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593
Chart #18 has tagged chart #38 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593
Chart #18 has tagged chart #39 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593
Chart #18 has tagged chart #4 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593
Chart #18 has tagged chart #40 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593
Chart #18 has tagged chart #41 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593
Chart #18 has tagged chart #5 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593
Chart #18 has tagged chart #6 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593
Chart #18 has tagged chart #7 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593
Chart #18 has tagged chart #8 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.593
BABA[M] 24 Sec #39 | Performing a full recalculation because it has been tagged. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:53:58.595
HD Request # 20 | Requesting Intraday data. Start date-time: 2020-06-19 09:29:58. Record interval: 0. Symbol: ESM20 | 2020-09-01 14:53:59.005
HD Request # 20 | Decompressing data. | 2020-09-01 14:53:59.106
HD Request # 20 | Receiving Intraday data for ESM20 starting at 2020-06-19 09:29:58 | 2020-09-01 14:53:59.107
Socket (1) | CloseSocket call. | 2020-09-01 14:53:59.107
Socket (1) | Shutdown started. Waiting for graceful close. | 2020-09-01 14:53:59.107
Socket (1) | Socket gracefully closed by remote side. | 2020-09-01 14:53:59.206
Socket (1) | Closed. | 2020-09-01 14:53:59.206
Opened cached Intraday file: C:\SierraChart\Data\IWM.scid. Thread ID: 12124 | 2020-09-01 14:54:01.032
Opened cached Intraday file: C:\SierraChart\Data\QQQ.scid. Thread ID: 12124 | 2020-09-01 14:54:01.032
Chart #39 has tagged chart #7 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:02.298
Historical data download thread signaled to stop. | 2020-09-01 14:54:02.299
HD Request # 20 | Received 93 records from 2020-06-19 09:29:58.000 to 2020-06-19 09:29:58.092 (0.1 seconds) and wrote 0 records for ESM20 | 2020-09-01 14:54:02.299
HD Request # 20 | Completion time: 4s | 2020-09-01 14:54:02.299
HD Request # 20 | Intraday data download complete for ESM20. Unique request ID: 21 | 2020-09-01 14:54:02.299
Removing historical data download ID 21. | 2020-09-01 14:54:02.299
Real-time Intraday chart data file updates started for ESM20 | 2020-09-01 14:54:02.299
Intraday chart data file opened for ESM20 | 2020-09-01 14:54:02.299
HD Request # 20 | Enabling Intraday chart updating for symbol. | 2020-09-01 14:54:02.299
IWM[M] 5 Min #18 | Historical data download for additional symbol ESM20 with ID 21 has completed. | 2020-09-01 14:54:02.299

Triggering next historical data download in queue. | 2020-09-01 14:54:02.299
HD Request # 21 | Downloading Intraday chart data for MSFT to the file MSFT.scid. Service: equities.us | 2020-09-01 14:54:02.299
HD Request # 21 | Download start date-time: 2020-09-01 14:53:37.000 | 2020-09-01 14:54:02.300
HD Request # 21 | Using server: exchangehistdata1.sierracharts.com port 10149 | 2020-09-01 14:54:02.300
Socket (1) | Creating socket. | 2020-09-01 14:54:02.300
Socket (1) | Connecting to IP: 8.18.161.135. | 2020-09-01 14:54:02.300
HD Request # 21 | Setting DTC encoding to Binary VLS | 2020-09-01 14:54:02.476
HD Request # 21 | Sending historical data logon request message. | 2020-09-01 14:54:02.476
HD Request # 21 | Requesting Intraday data. Start date-time: 2020-09-01 14:53:37. Record interval: 0. Symbol: MSFT | 2020-09-01 14:54:02.585
HD Request # 21 | Decompressing data. | 2020-09-01 14:54:02.665
HD Request # 21 | Receiving Intraday data for MSFT starting at 2020-09-01 14:53:37 | 2020-09-01 14:54:02.668
Socket (1) | CloseSocket call. | 2020-09-01 14:54:02.670
Socket (1) | Shutdown started. Waiting for graceful close. | 2020-09-01 14:54:02.671
Socket (1) | Socket gracefully closed by remote side. | 2020-09-01 14:54:02.775
Socket (1) | Closed. | 2020-09-01 14:54:02.775
Chart #1 has tagged chart #37 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:03.618
Chart #1 has tagged chart #38 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:03.618
Chart #1 has tagged chart #39 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:03.618
Chart #1 has tagged chart #4 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:03.618
Chart #1 has tagged chart #40 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:03.618
Chart #1 has tagged chart #41 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:03.618
Historical data download thread signaled to stop. | 2020-09-01 14:54:03.651
HD Request # 21 | Timestamp of first Intraday data file record written: 2020-09-01 14:53:39 | 2020-09-01 14:54:03.651
HD Request # 21 | Received 53 records from 2020-09-01 14:53:37.000 to 2020-09-01 14:53:59.004 (22.0 seconds) and wrote 52 records for MSFT | 2020-09-01 14:54:03.651
Added 2 Time and Sales records to Intraday data file for MSFT after download. | 2020-09-01 14:54:03.652
HD Request # 21 | Completion time: 1s | 2020-09-01 14:54:03.653
HD Request # 21 | Intraday data download complete for MSFT. Unique request ID: 22 | 2020-09-01 14:54:03.653
Removing historical data download ID 22. | 2020-09-01 14:54:03.653
Real-time Intraday chart data file updates started for MSFT | 2020-09-01 14:54:03.653
Intraday chart data file opened for MSFT | 2020-09-01 14:54:03.653
HD Request # 21 | Enabling Intraday chart updating for symbol. | 2020-09-01 14:54:03.653

Triggering next historical data download in queue. | 2020-09-01 14:54:03.653
HD Request # 22 | Downloading Intraday chart data for TSLA to the file TSLA.scid. Service: equities.us | 2020-09-01 14:54:03.653
HD Request # 22 | Download start date-time: 2020-09-01 14:53:37.000 | 2020-09-01 14:54:03.654
HD Request # 22 | Using server: exchangehistdata2.sierracharts.com port 10150 | 2020-09-01 14:54:03.654
Socket (1) | Creating socket. | 2020-09-01 14:54:03.654
Socket (1) | Connecting to IP: 8.18.161.133. | 2020-09-01 14:54:03.654
HD Request # 22 | Setting DTC encoding to Binary VLS | 2020-09-01 14:54:03.863
HD Request # 22 | Sending historical data logon request message. | 2020-09-01 14:54:03.863
HD Request # 22 | Requesting Intraday data. Start date-time: 2020-09-01 14:53:37. Record interval: 0. Symbol: TSLA | 2020-09-01 14:54:03.944
HD Request # 22 | Decompressing data. | 2020-09-01 14:54:04.036
HD Request # 22 | Receiving Intraday data for TSLA starting at 2020-09-01 14:53:37 | 2020-09-01 14:54:04.036
Socket (1) | CloseSocket call. | 2020-09-01 14:54:04.037
Socket (1) | Shutdown started. Waiting for graceful close. | 2020-09-01 14:54:04.037
Socket (1) | Socket gracefully closed by remote side. | 2020-09-01 14:54:04.134
Socket (1) | Closed. | 2020-09-01 14:54:04.134
Historical data download thread signaled to stop. | 2020-09-01 14:54:04.261
HD Request # 22 | Timestamp of first Intraday data file record written: 2020-09-01 14:53:38 | 2020-09-01 14:54:04.261
HD Request # 22 | Received 117 records from 2020-09-01 14:53:37.000 to 2020-09-01 14:53:59.006 (22.0 seconds) and wrote 111 records for TSLA | 2020-09-01 14:54:04.261
Added 5 Time and Sales records to Intraday data file for TSLA after download. | 2020-09-01 14:54:04.263
HD Request # 22 | Completion time: 1s | 2020-09-01 14:54:04.264
HD Request # 22 | Intraday data download complete for TSLA. Unique request ID: 23 | 2020-09-01 14:54:04.265
Removing historical data download ID 23. | 2020-09-01 14:54:04.265
Real-time Intraday chart data file updates started for TSLA | 2020-09-01 14:54:04.265
Intraday chart data file opened for TSLA | 2020-09-01 14:54:04.265
HD Request # 22 | Enabling Intraday chart updating for symbol. | 2020-09-01 14:54:04.265

Triggering next historical data download in queue. | 2020-09-01 14:54:04.265
HD Request # 23 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2020-09-01 14:54:04.265
HD Request # 23 | Download start date-time: 2020-09-01 14:53:37.000 | 2020-09-01 14:54:04.265
HD Request # 23 | Using server: exchangehistdata1.sierracharts.com port 10149 | 2020-09-01 14:54:04.265
Socket (1) | Creating socket. | 2020-09-01 14:54:04.265
Socket (1) | Connecting to IP: 8.18.161.135. | 2020-09-01 14:54:04.265
HD Request # 23 | Setting DTC encoding to Binary VLS | 2020-09-01 14:54:04.455
HD Request # 23 | Sending historical data logon request message. | 2020-09-01 14:54:04.455
Chart #33 has tagged chart #6 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:04.472
Chart #35 has tagged chart #8 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:04.486
Chart #36 has tagged chart #13 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:04.492
AAPL[M] 24 Sec #37 | Performing a full recalculation because it has been tagged. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:04.494
HD Request # 23 | Requesting Intraday data. Start date-time: 2020-09-01 14:53:37. Record interval: 0. Symbol: AAPL | 2020-09-01 14:54:04.574
HD Request # 23 | Decompressing data. | 2020-09-01 14:54:04.657
HD Request # 23 | Receiving Intraday data for AAPL starting at 2020-09-01 14:53:37 | 2020-09-01 14:54:04.660
Socket (1) | CloseSocket call. | 2020-09-01 14:54:04.660
Socket (1) | Shutdown started. Waiting for graceful close. | 2020-09-01 14:54:04.660
Socket (1) | Socket gracefully closed by remote side. | 2020-09-01 14:54:04.744
Socket (1) | Closed. | 2020-09-01 14:54:04.744
Opened cached Intraday file: C:\SierraChart\Data\MSFT.scid. Thread ID: 12124 | 2020-09-01 14:54:06.035
Opened cached Intraday file: C:\SierraChart\Data\TSLA.scid. Thread ID: 12124 | 2020-09-01 14:54:06.035
Chart #37 has tagged chart #5 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:39.390
Historical data download thread signaled to stop. | 2020-09-01 14:54:39.597
HD Request # 23 | Timestamp of first Intraday data file record written: 2020-09-01 14:53:38 | 2020-09-01 14:54:39.597
HD Request # 23 | Received 220 records from 2020-09-01 14:53:37.000 to 2020-09-01 14:54:01.010 (24.0 seconds) and wrote 206 records for AAPL | 2020-09-01 14:54:39.598
Added 441 Time and Sales records to Intraday data file for AAPL after download. | 2020-09-01 14:54:39.601
HD Request # 23 | Completion time: 35s | 2020-09-01 14:54:39.603
HD Request # 23 | Intraday data download complete for AAPL. Unique request ID: 24 | 2020-09-01 14:54:39.603
Removing historical data download ID 24. | 2020-09-01 14:54:39.603
Real-time Intraday chart data file updates started for AAPL | 2020-09-01 14:54:39.603
Intraday chart data file opened for AAPL | 2020-09-01 14:54:39.603
HD Request # 23 | Enabling Intraday chart updating for symbol. | 2020-09-01 14:54:39.603

Triggering next historical data download in queue. | 2020-09-01 14:54:39.603
HD Request # 24 | Downloading Intraday chart data for BABA to the file BABA.scid. Service: equities.us | 2020-09-01 14:54:39.612
HD Request # 24 | Download start date-time: 2020-09-01 14:53:30.000 | 2020-09-01 14:54:39.614
HD Request # 24 | Using server: exchangehistdata2.sierracharts.com port 10150 | 2020-09-01 14:54:39.614
Socket (1) | Creating socket. | 2020-09-01 14:54:39.614
Socket (1) | Connecting to IP: 8.18.161.133. | 2020-09-01 14:54:39.615
HD Request # 24 | Setting DTC encoding to Binary VLS | 2020-09-01 14:54:39.804
HD Request # 24 | Sending historical data logon request message. | 2020-09-01 14:54:39.804
MSFT[M] 24 Sec #38 | Performing a full recalculation because it has been tagged. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:40.307
HD Request # 24 | Requesting Intraday data. Start date-time: 2020-09-01 14:53:30. Record interval: 0. Symbol: BABA | 2020-09-01 14:54:40.383
HD Request # 24 | Decompressing data. | 2020-09-01 14:54:40.473
HD Request # 24 | Receiving Intraday data for BABA starting at 2020-09-01 14:53:30 | 2020-09-01 14:54:40.474
Socket (1) | CloseSocket call. | 2020-09-01 14:54:40.475
Socket (1) | Shutdown started. Waiting for graceful close. | 2020-09-01 14:54:40.475
Socket (1) | Socket gracefully closed by remote side. | 2020-09-01 14:54:40.575
Socket (1) | Closed. | 2020-09-01 14:54:40.575
Opened cached Intraday file: C:\SierraChart\Data\AAPL.scid. Thread ID: 12124 | 2020-09-01 14:54:41.051
Chart: MSFT[M] 24 Sec #38 | Study: Cum D per dollar for the day | Subgraph array being referenced is not of the correct array size. Check the settings for the 'Study and Subgraph to Reference' Input. | 2020-09-01 14:54:43.143
Chart #38 has tagged chart #6 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:44.410
Historical data download thread signaled to stop. | 2020-09-01 14:54:44.410
HD Request # 24 | Timestamp of first Intraday data file record written: 2020-09-01 14:53:42 | 2020-09-01 14:54:44.410
HD Request # 24 | Received 37 records from 2020-09-01 14:53:30.000 to 2020-09-01 14:54:32.000 (62.0 seconds) and wrote 35 records for BABA | 2020-09-01 14:54:44.410
Added 10 Time and Sales records to Intraday data file for BABA after download. | 2020-09-01 14:54:44.411
HD Request # 24 | Completion time: 5s | 2020-09-01 14:54:44.412
HD Request # 24 | Intraday data download complete for BABA. Unique request ID: 25 | 2020-09-01 14:54:44.412
Removing historical data download ID 25. | 2020-09-01 14:54:44.412
Real-time Intraday chart data file updates started for BABA | 2020-09-01 14:54:44.412
Intraday chart data file opened for BABA | 2020-09-01 14:54:44.412
HD Request # 24 | Enabling Intraday chart updating for symbol. | 2020-09-01 14:54:44.412

Triggering next historical data download in queue. | 2020-09-01 14:54:44.412
TSLA[M] 24 Sec #40 | Performing a full recalculation because it has been tagged. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:44.443
Opened cached Intraday file: C:\SierraChart\Data\BABA.scid. Thread ID: 12124 | 2020-09-01 14:54:51.056
Chart #40 has tagged chart #8 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:59.684
IWM[M] 24 Sec #41 | Performing a full recalculation because it has been tagged. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:54:59.696
Chart: IWM[M] 24 Sec #41 | Study: Cum D per dollar for the day | Subgraph array being referenced is not of the correct array size. Check the settings for the 'Study and Subgraph to Reference' Input. | 2020-09-01 14:55:02.712
Chart #41 has tagged chart #13 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:55:04.082
Chart #2 has tagged chart #1 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:55:04.383
Chart #2 has tagged chart #37 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:55:04.383
Chart #2 has tagged chart #38 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:55:04.383
Chart #2 has tagged chart #39 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:55:04.383
Chart #2 has tagged chart #4 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:55:04.383
Chart #2 has tagged chart #40 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:55:04.383
Chart #2 has tagged chart #41 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:55:04.383
AAPL[M] 30 Min #5 | Performing a full recalculation because it has been tagged. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:55:04.404
IWM[M] 30 Min #13 | Performing a full recalculation because it has been tagged. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:55:04.510
AAPL[M] 24 Sec #4 | Performing a full recalculation because it has been tagged. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:55:04.593
Chart: AAPL[M] 24 Sec #4 | Study: Cum D per dollar for the day | Subgraph array being referenced is not of the correct array size. Check the settings for the 'Study and Subgraph to Reference' Input. | 2020-09-01 14:55:07.531
Chart #4 has tagged chart #1 for full recalculation. Chartbook: Chris_03AUG2020.Cht | 2020-09-01 14:55:09.267
[2020-09-01 19:22:37]
Sierra Chart Engineering - Posts: 104368
Regarding post #3, the Message Log, does indicate you are receiving real-time data. Therefore, refer to help topic 3:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-09-02 20:43:03]
Unicorn_Catcher - Posts: 22
I followed the help topic steps provided and found nothing wrong with my chart/software settings. Data feed is working. Historical charts work correctly showing the split and subsequent lower price. I can get intraday chats to work if I input a 7 day time period, but anything less than that and bars do not show up.

In section 3.5, I attempted to delete data from 20AUG2020 on and redownload. Data successfully re downloaded, but the chart bars which were previously visible up until the last day before the split (28AUG) have now disappeared as well and bars are only visible up until the date/time I deleted and re downloaded (charts now stop @ 20AUG).

I followed the directions to delete the entire SCID file on the Intraday Data Editor Page and redownloaded the data. Historical chart bars continue to show correct values after redownload of data. The intraday chart bars now show up for this week's trading at the correct price. However, all intraday data prior to 31AUG is incorrect, but at least displaying bars. Pre 31AUG bars now show the high for TSLA on 28AUG as 463.43. All previous days are also incorrect.

Please advise. Thanks
[2020-09-03 19:32:33]
Sierra Chart Engineering - Posts: 104368
Post an image of the chart without any studies following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage

This is what we see:
http://www.sierrachart.com/image.php?Image=1599161522529.png

What is wrong with this chart?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-09-03 20:33:58]
Unicorn_Catcher - Posts: 22
The pricing that your chart shows for all days prior to 31AUG is way off. There is no indication that the stock split that day or that there was any major price change at all.

http://www.sierrachart.com/image.php?Image=1599162913124.png

This is the intraday chart that I am getting. Every price before 31AUG is also incorrect. Pre 31AUG, the price was ~$2000, not $400. Also, I notice the lows on 01SSEP do not match those on your chart, but I don't know for certain you are using the same data as I am.


http://www.sierrachart.com/image.php?Image=1599163329176.png

This is the historical chart that populates, which shows accurate pricing (~$2000) pre 31AUG. This is from the daily chart data file. The two charts for the same instrument do not match.

AAPL had a split on the same day as TSLA. The AAPL intraday chart looks like this on my system:

http://www.sierrachart.com/image.php?Image=1599163688248.png

In the AAPL intraday chart, there is a clear gap on 31AUG showing the price change after the split, with previous bars showing the correct pre-split price. This is also correct for AAPL on the Daily historical chart:

http://www.sierrachart.com/image.php?Image=159916378845.png

So, the software handled both splits differently and is giving two different prices for the same time depending on what chart you are currently looking at for TSLA. This makes analysis, backtesting, etc, dangerously inaccurate for TSLA, but fine on AAPL, both NASDAQ listed.



Thanks for your help with this.
[2020-09-03 22:53:19]
Sierra Chart Engineering - Posts: 104368
When there is a stock split it is necessary to fully re-download the data in both Intraday and Daily charts.

The pricing is correct in the TSLA Intraday chart. It does match the daily chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-09-22 04:56:28]
User162304 - Posts: 1
Same problem here... i only receive historical data so no intraday issues. but aapl shows correctly and tsla only goes up to the split date and stops. I don't see any activity on this thread since earlier this month so i guess it's just something that will not be fixed or addressed? would be nice to get this resolved.
[2022-09-22 14:27:53]
John - SC Support - Posts: 38756
There is no problem with the data.

For the TSLA chart please select Edit >> Delete All Data and Download and see if that fixes your problem.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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