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Date/Time: Sat, 08 Feb 2025 16:49:19 +0000



Getting CQG live data from tradovate

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[2020-07-17 17:35:58]
User196614 - Posts: 17
Hello, I have used sierra charts for a while paying for the denali exchange datafeed, but it only allows one computer to use live data without having to pay extra to be able to have live data on another computer at the same time. Now I have a tradovate account which I use for trading and asked them to provide a CQG web api that I have so I could connect to CQG on another computer and receive live data. I wanted to receive live data through the Denali exchange on one computer and live data through CQG on the other computer, is this possible? Because I tried to connect to CQG and it does connect but it is still only allowing me to have live data only on one computer at a time.

Thanks
[2020-07-17 20:04:37]
Sierra Chart Engineering - Posts: 104368
You should be able to do this. Most likely you have the option for Allow Support for Sierra Chart Data Feeds enabled on the copy that you are trying to connect to CQG. Refer to the following:
Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings)

Make sure that is unchecked on the installation using CQG.

If you have trouble connecting to CQG, refer to:
CQG Trading Platform Service: Common Error Messages
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-07-17 20:06:09

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