Support Board
Date/Time: Sat, 08 Feb 2025 04:36:12 +0000
[User Discussion] - SierraChart update to 2120 crash at start (PlayOnlinux)
View Count: 1322
| [2020-06-16 14:04:04] |
| User687917 - Posts: 75 |
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Hi, yesterday i update Sierra Chart to the latest stable version 2120, and when it started it hangs with an error I'm running Manjaro 20 (x86_64 Linux 5.6.16-1-MANJARO) with PlayOnLinux and wine. For latest stable version 2120 it gives me this issue: Unhandled exception: page fault on read access to 0x00000000 in 64-bit code (0x00007fbeeb6c3e40).
Register dump: rip:00007fbeeb6c3e40 rsp:00000000023ccaa0 rbp:0000000000000000 eflags:00010206 ( R- -- I - -P- ) rax:0000000000000000 rbx:00007fbeeb7b0620 rcx:00000000fffffc00 rdx:0000000000000011 rsi:0000000000000000 rdi:000000007c926a00 r8:0000000000000000 r9:00007fbed400ef60 r10:0000000000000899 r11:00007fbeeb71ebba r12:000000007c926a20 r13:0000000000000000 r14:00007fbed4001f30 r15:00007fbed400ef60 Stack dump: 0x00000000023ccaa0: 00007fbeee7d2700 00007fbeeb7ad7a0 0x00000000023ccab0: 000000007c926a00 0000000000000000 0x00000000023ccac0: 000000007c926a00 00007fbeeb7b0620 0x00000000023ccad0: 000000007c939ab0 000000007c926a00 0x00000000023ccae0: 000000000000007f 00007fbed4001f30 0x00000000023ccaf0: 00007fbed400ef60 00007fbeeb6cdeee 0x00000000023ccb00: 00007fbed409f88a 00000000023ccd40 0x00000000023ccb10: 00000000023ccd40 00007fbeeb6cdf1f 0x00000000023ccb20: 00007fbed409f88a 00007fbeeb6c7366 0x00000000023ccb30: 00000000023ccbe8 00007fbeeb6dae90 0x00000000023ccb40: 00000000023ccf63 9dd63b77a4be1a00 0x00000000023ccb50: 0000000000002d90 00007fbed409f88a Backtrace: =>0 0x00007fbeeb6c3e40 (0x0000000000000000) 0x00007fbeeb6c3e40: movq (%rbp),%rbx Modules: Module Address Debug info Name (43 modules) PE 7a850000- 7a854000 Deferred opengl32 PE 7b010000- 7b017000 Deferred kernelbase PE 7b420000- 7b5db000 Deferred kernel32 PE 7bc20000- 7bc24000 Deferred ntdll PE 140000000- 1414c4000 Deferred sierrachart_64 PE 7fbeeaa10000- 7fbeeaa13000 Deferred api-ms-win-core-sysinfo-l1-2-1 PE 7fbeeaa20000- 7fbeeaa23000 Deferred api-ms-win-appmodel-runtime-l1-1-2 PE 7fbeeaa30000- 7fbeeaa33000 Deferred api-ms-win-core-localization-obsolete-l1-2-0 PE 7fbeeaa50000- 7fbeeaa53000 Deferred api-ms-win-core-datetime-l1-1-1 PE 7fbeeaa60000- 7fbeeaa63000 Deferred api-ms-win-core-string-l1-1-0 PE 7fbeeab00000- 7fbeeab03000 Deferred api-ms-win-core-localization-l1-2-1 PE 7fbeeb7e0000- 7fbeeb7e3000 Deferred api-ms-win-core-fibers-l1-1-1 PE 7fbeeb7f0000- 7fbeeb7f3000 Deferred api-ms-win-core-synch-l1-2-0 PE 7fbeeb810000- 7fbeeb814000 Deferred winex11 PE 7fbeebf10000- 7fbeebf54000 Deferred crypt32 PE 7fbeec010000- 7fbeec027000 Deferred oleacc PE 7fbeec060000- 7fbeec064000 Deferred bcrypt PE 7fbeec090000- 7fbeec094000 Deferred gdiplus PE 7fbeec130000- 7fbeec134000 Deferred iphlpapi PE 7fbeec160000- 7fbeec164000 Deferred wsock32 PE 7fbeec1a0000- 7fbeec1a8000 Deferred oleaut32 PE 7fbeec2d0000- 7fbeec2d4000 Deferred uxtheme PE 7fbeec310000- 7fbeec31b000 Deferred winspool PE 7fbeec360000- 7fbeec363000 Deferred shcore PE 7fbeec390000- 7fbeec398000 Deferred shlwapi PE 7fbeec400000- 7fbeeccd6000 Deferred shell32 PE 7fbeece20000- 7fbeececc000 Deferred comdlg32 PE 7fbeecf30000- 7fbeecf39000 Deferred msacm32 PE 7fbeecf70000- 7fbeecf98000 Deferred ole32 PE 7fbeed0c0000- 7fbeed13d000 Deferred winmm PE 7fbeed190000- 7fbeed194000 Deferred ws2_32 PE 7fbeed1d0000- 7fbeed1d4000 Deferred imm32 PE 7fbeed1f0000- 7fbeed1f3000 Deferred usp10 PE 7fbeed250000- 7fbeed254000 Deferred rpcrt4 PE 7fbeed2e0000- 7fbeed2ef000 Deferred setupapi PE 7fbeed370000- 7fbeed458000 Deferred user32 PE 7fbeed5e0000- 7fbeed633000 Deferred comctl32 PE 7fbeed750000- 7fbeed754000 Deferred ucrtbase PE 7fbeed860000- 7fbeed863000 Deferred sechost PE 7fbeed8a0000- 7fbeed8a4000 Deferred advapi32 PE 7fbeeda20000- 7fbeeda27000 Deferred gdi32 PE 7fbeee5d0000- 7fbeee5d3000 Deferred msimg32 PE 7fbeee5e0000- 7fbeee5e4000 Deferred version Threads: process tid prio (all id:s are in hex) 00000038 services.exe 00000098 0 0000006c 0 0000004c 0 00000040 0 0000003c 0 00000044 plugplay.exe 0000007c 0 00000060 0 0000005c 0 00000058 0 00000048 0 00000064 winedevice.exe 0000008c 0 00000088 0 00000078 0 00000074 0 00000070 0 00000068 0 00000090 winedevice.exe 000000a4 0 000000a0 0 0000009c 0 00000094 0 000000a8 (D) C:\SierraChart\SierraChart_64.exe 000000f0 0 000000e4 0 <== 000000e0 0 000000dc 0 000000d8 0 000000d4 1 000000d0 0 000000cc 0 000000c8 0 000000c4 0 000000ac 0 000000b0 explorer.exe 000000c0 0 000000bc 0 000000b8 0 000000b4 0 System information: Wine build: wine-5.9 Platform: x86_64 Version: Windows 10 Host system: Linux Host version: 5.6.16-1-MANJARO then i tried to install previous version 2092 and it worked as well, but it couldn't open chartbooks because they are not compatible to this version, if i upgrade it to 2120, then crashes again. I try to download prerelease 2122 without success Here is the issue with 2122 Unhandled exception: assertion failed in 64-bit code (0x00007f3c259ec355).
Register dump: rip:00007f3c259ec355 rsp:00000000021dc790 rbp:00000000021dcae0 eflags:00000246 ( - -- I Z- -P- ) rax:0000000000000000 rbx:00000000021e3700 rcx:00007f3c259ec355 rdx:0000000000000000 rsi:00000000021dc790 rdi:0000000000000002 r8:0000000000000000 r9:00000000021dc790 r10:0000000000000008 r11:0000000000000246 r12:00000000021dca00 r13:0000000000001000 r14:0000000000000010 r15:00007f3c22b6a000 Stack dump: 0x00000000021dc790: 0000000000000000 0000000000000000 0x00000000021dc7a0: 0000000000000000 0000000000000000 0x00000000021dc7b0: 0000000000000000 0000000000000000 0x00000000021dc7c0: 0000000000000000 0000000000000000 0x00000000021dc7d0: 0000000000000000 0000000000000000 0x00000000021dc7e0: 0000000000000000 0000000000000000 0x00000000021dc7f0: 0000000000000000 0000000000000000 0x00000000021dc800: 0000000000000000 0000000000000000 0x00000000021dc810: fffffffe7fffffff ffffffffffffffff 0x00000000021dc820: ffffffffffffffff ffffffffffffffff 0x00000000021dc830: ffffffffffffffff ffffffffffffffff 0x00000000021dc840: ffffffffffffffff ffffffffffffffff Backtrace: =>0 0x00007f3c259ec355 (0x00000000021dcae0) 0x00007f3c259ec355: movq 0x0000000000000108(%rsp),%rax Modules: Module Address Debug info Name (43 modules) PE 7a850000- 7a854000 Deferred opengl32 PE 7b010000- 7b017000 Deferred kernelbase PE 7b420000- 7b5db000 Deferred kernel32 PE 7bc20000- 7bc24000 Deferred ntdll PE 140000000- 141495000 Deferred sierrachart_64 PE 7f3c21db0000- 7f3c21db3000 Deferred api-ms-win-core-sysinfo-l1-2-1 PE 7f3c21dc0000- 7f3c21dc3000 Deferred api-ms-win-appmodel-runtime-l1-1-2 PE 7f3c21dd0000- 7f3c21dd3000 Deferred api-ms-win-core-localization-obsolete-l1-2-0 PE 7f3c21df0000- 7f3c21df3000 Deferred api-ms-win-core-datetime-l1-1-1 PE 7f3c21e00000- 7f3c21e03000 Deferred api-ms-win-core-string-l1-1-0 PE 7f3c21ea0000- 7f3c21ea3000 Deferred api-ms-win-core-localization-l1-2-1 PE 7f3c22b80000- 7f3c22b83000 Deferred api-ms-win-core-fibers-l1-1-1 PE 7f3c22b90000- 7f3c22b93000 Deferred api-ms-win-core-synch-l1-2-0 PE 7f3c22bb0000- 7f3c22bb4000 Deferred winex11 PE 7f3c232b0000- 7f3c232f4000 Deferred crypt32 PE 7f3c233b0000- 7f3c233c7000 Deferred oleacc PE 7f3c23400000- 7f3c23404000 Deferred bcrypt PE 7f3c23430000- 7f3c23434000 Deferred gdiplus PE 7f3c234d0000- 7f3c234d4000 Deferred iphlpapi PE 7f3c23500000- 7f3c23504000 Deferred wsock32 PE 7f3c23540000- 7f3c23548000 Deferred oleaut32 PE 7f3c23670000- 7f3c23674000 Deferred uxtheme PE 7f3c236b0000- 7f3c236bb000 Deferred winspool PE 7f3c23700000- 7f3c23703000 Deferred shcore PE 7f3c23730000- 7f3c23738000 Deferred shlwapi PE 7f3c237a0000- 7f3c24076000 Deferred shell32 PE 7f3c241c0000- 7f3c2426c000 Deferred comdlg32 PE 7f3c242c0000- 7f3c242c9000 Deferred msacm32 PE 7f3c24310000- 7f3c24338000 Deferred ole32 PE 7f3c24460000- 7f3c244dd000 Deferred winmm PE 7f3c24530000- 7f3c24534000 Deferred ws2_32 PE 7f3c24570000- 7f3c24574000 Deferred imm32 PE 7f3c24590000- 7f3c24593000 Deferred usp10 PE 7f3c245e0000- 7f3c245e4000 Deferred rpcrt4 PE 7f3c24670000- 7f3c2467f000 Deferred setupapi PE 7f3c24710000- 7f3c247f8000 Deferred user32 PE 7f3c24980000- 7f3c249d3000 Deferred comctl32 PE 7f3c24af0000- 7f3c24af4000 Deferred ucrtbase PE 7f3c24c00000- 7f3c24c03000 Deferred sechost PE 7f3c24c40000- 7f3c24c44000 Deferred advapi32 PE 7f3c24dc0000- 7f3c24dc7000 Deferred gdi32 PE 7f3c25970000- 7f3c25973000 Deferred msimg32 PE 7f3c25980000- 7f3c25984000 Deferred version Threads: process tid prio (all id:s are in hex) 00000038 services.exe 00000098 0 0000006c 0 0000004c 0 00000040 0 0000003c 0 00000044 plugplay.exe 0000007c 0 00000060 0 0000005c 0 00000058 0 00000048 0 00000064 winedevice.exe 0000008c 0 00000088 0 00000078 0 00000074 0 00000070 0 00000068 0 00000090 winedevice.exe 000000a4 0 000000a0 0 0000009c 0 00000094 0 000000a8 (D) C:\SierraChart\SierraChart_64.exe 000000f4 0 000000f0 0 000000e4 0 000000e0 0 000000dc 0 <== 000000d8 0 000000d4 1 000000d0 0 000000cc 0 000000c8 0 000000c4 0 000000ac 0 000000b0 explorer.exe 000000c0 0 000000bc 0 000000b8 0 000000b4 0 System information: Wine build: wine-5.9 Platform: x86_64 Version: Windows 10 Host system: Linux Host version: 5.6.16-1-MANJARO |
| [2020-06-17 02:04:00] |
| Kiwi - Posts: 375 |
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Same problem running Linux Mint 19 and Wine 4.0.3 Tried with 20 last week and it was intermittent. Tried with latest today and it was consistently failing. Reverted to 2109 which works consistently. If anyone wants log details, let me know. |
| [2020-06-17 08:53:39] |
| User687917 - Posts: 75 |
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I've been testing with a new installation of Manjaro 20 from scratch. Versions tested with issues : 2118; 2120; 2122; 2123 (new today's release) Then i've tried 2115 and it's working. So, from version 2116 onwards , it fails. |
| [2020-06-17 10:58:17] |
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We have no idea why there is a problem on Wine. It must be a Wine issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-20 08:30:06] |
| Kiwi - Posts: 375 |
|
I'd say its an interaction. So I upgraded Wine to 5.0.1 from 4.0.3 Installed 2124 and it locked up. So I reverted to 2109 & just copied in the 64.exe and 64.dll and it was ok ... see trace. Then I copied in the acs_source folder & it crashed ... repeat start and crashed again ... see trace Replaced the folder from 2109 and still crashed ... huh .. thats a surprise All the way back to 2109 and ok Again replaced the two files and shows 2124 and ok. I guess, if you can't see a SC issue we'll stick with versions under 2116. I'm happy with 2109. ==== ~ > env WINEPREFIX="/home/john/.wine" wine C:\\SC64\\SierraChart_64.exe 002b:fixme:font:get_outline_text_metrics failed to read full_nameW for font L"Ani"! 002b:fixme:nls:GetThreadPreferredUILanguages 00000038, 0x21f794, 0x21f7b0 0x21f790 002b:fixme:nls:get_dummy_preferred_ui_language (0x38 0x21f794 0x21f7b0 0x21f790) returning a dummy value (current locale) 002c:fixme:kernelbase:AppPolicyGetThreadInitializationType FFFFFFFFFFFFFFFA, 0000000000FDFDA0 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002b:fixme:kernelbase:AppPolicyGetProcessTerminationMethod FFFFFFFFFFFFFFFA, 000000000021FA90 ~ > # so that was successful zsh: bad pattern: # ~ > ⏎ ~ > env WINEPREFIX="/home/john/.wine" wine C:\\SC64\\SierraChart_64.exe ⏎ 002b:fixme:font:get_outline_text_metrics failed to read full_nameW for font L"Ani"! 002b:fixme:nls:GetThreadPreferredUILanguages 00000038, 0x21f794, 0x21f7b0 0x21f790 002b:fixme:nls:get_dummy_preferred_ui_language (0x38 0x21f794 0x21f7b0 0x21f790) returning a dummy value (current locale) 002c:fixme:kernelbase:AppPolicyGetThreadInitializationType FFFFFFFFFFFFFFFA, 0000000000FDFDA0 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002b:fixme:kernelbase:AppPolicyGetProcessTerminationMethod FFFFFFFFFFFFFFFA, 000000000021FA90 ~ > ~ > ### so these first two were a 2109 installation with ~ > ### only SierraChart_64.exe and SierraChartStudies_64.dll ⏎ zsh: bad pattern: ### ~ > ### NOW ADD ACS_Source folder and contents ⏎ zsh: bad pattern: ### ~ > env WINEPREFIX="/home/john/.wine" wine C:\\SC64\\SierraChart_64.exe ⏎ 002b:fixme:font:get_outline_text_metrics failed to read full_nameW for font L"Ani"! 002b:fixme:nls:GetThreadPreferredUILanguages 00000038, 0x21f794, 0x21f7b0 0x21f790 002b:fixme:nls:get_dummy_preferred_ui_language (0x38 0x21f794 0x21f7b0 0x21f790) returning a dummy value (current locale) 002c:fixme:kernelbase:AppPolicyGetThreadInitializationType FFFFFFFFFFFFFFFA, 0000000000FDFDA0 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002b:err:ntdll:RtlpWaitForCriticalSection section 0x14134a2e0 "?" wait timed out in thread 002b, blocked by 0034, retrying (60 sec) 002b:err:ntdll:RtlpWaitForCriticalSection section 0x14134a2e0 "?" wait timed out in thread 002b, blocked by 0034, retrying (60 sec) [1] 18498 killed env WINEPREFIX="/home/john/.wine" wine C:\\SC64\\SierraChart_64.exe ~ > # so after adding ACS_Source contents it locked up ... try one more time then revert to 09 ACS_Source folder ⏎ zsh: bad pattern: # ~ > env WINEPREFIX="/home/john/.wine" wine C:\\SC64\\SierraChart_64.exe ⏎ 002b:fixme:font:get_outline_text_metrics failed to read full_nameW for font L"Ani"! 002b:fixme:nls:GetThreadPreferredUILanguages 00000038, 0x21f794, 0x21f7b0 0x21f790 002b:fixme:nls:get_dummy_preferred_ui_language (0x38 0x21f794 0x21f7b0 0x21f790) returning a dummy value (current locale) 002c:fixme:kernelbase:AppPolicyGetThreadInitializationType FFFFFFFFFFFFFFFA, 0000000000FDFDA0 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 0032:err:ntdll:RtlpWaitForCriticalSection section 0x7f8f8b7ee740 "window.c: win_data_section" wait timed out in thread 0032, blocked by 002b, retrying (60 sec) [1] 19412 killed env WINEPREFIX="/home/john/.wine" wine C:\\SC64\\SierraChart_64.exe ~ > ⏎ ~ > ⏎ ~ > # revert to 2109 acs_source but leave the two 2124 files in place ⏎ zsh: bad pattern: # ~ > env WINEPREFIX="/home/john/.wine" wine C:\\SC64\\SierraChart_64.exe ⏎ 002c:fixme:font:get_outline_text_metrics failed to read full_nameW for font L"Ani"! 002c:fixme:nls:GetThreadPreferredUILanguages 00000038, 0x21f794, 0x21f7b0 0x21f790 002c:fixme:nls:get_dummy_preferred_ui_language (0x38 0x21f794 0x21f7b0 0x21f790) returning a dummy value (current locale) 002d:fixme:kernelbase:AppPolicyGetThreadInitializationType FFFFFFFFFFFFFFFA, 0000000000FDFDA0 002d:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002d:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002d:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:err:ntdll:RtlpWaitForCriticalSection section 0x14134a2e0 "?" wait timed out in thread 002c, blocked by 0035, retrying (60 sec) [1] 19933 killed env WINEPREFIX="/home/john/.wine" wine C:\\SC64\\SierraChart_64.exe ~ > ⏎ ~ > ⏎ ~ > # hmmmmm still crashing ... ⏎ zsh: bad pattern: # ~ > env WINEPREFIX="/home/john/.wine" wine C:\\SC64\\SierraChart_64.exe ⏎ 002b:fixme:font:get_outline_text_metrics failed to read full_nameW for font L"Ani"! 002b:fixme:nls:GetThreadPreferredUILanguages 00000038, 0x21f784, 0x21f7a0 0x21f780 002b:fixme:nls:get_dummy_preferred_ui_language (0x38 0x21f784 0x21f7a0 0x21f780) returning a dummy value (current locale) 002c:fixme:kernelbase:AppPolicyGetThreadInitializationType FFFFFFFFFFFFFFFA, 0000000000FDFDA0 002d:fixme:kernelbase:AppPolicyGetThreadInitializationType FFFFFFFFFFFFFFFA, 00000000010EFDA0 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002b:fixme:kernelbase:AppPolicyGetProcessTerminationMethod FFFFFFFFFFFFFFFA, 000000000021FA90 ~ > # so replaced the two files + acs_source and back to 2109 was ok. So next run is replacing the two files zsh: bad pattern: # ~ > env WINEPREFIX="/home/john/.wine" wine C:\\SC64\\SierraChart_64.exe ⏎ 002b:fixme:font:get_outline_text_metrics failed to read full_nameW for font L"Ani"! 002b:fixme:nls:GetThreadPreferredUILanguages 00000038, 0x21f794, 0x21f7b0 0x21f790 002b:fixme:nls:get_dummy_preferred_ui_language (0x38 0x21f794 0x21f7b0 0x21f790) returning a dummy value (current locale) 002c:fixme:kernelbase:AppPolicyGetThreadInitializationType FFFFFFFFFFFFFFFA, 0000000000FDFDA0 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002c:fixme:winsock:WS_setsockopt SO_SNDBUF ignoring request to disable send buffering 002b:fixme:kernelbase:AppPolicyGetProcessTerminationMethod FFFFFFFFFFFFFFFA, 000000000021FA90 ~ > ~ > # and that was 2109 with just the exe & dll replaced and it seems fine so I'll leave that in place for monday ~ > # not sure what is the problem in the acs_source folder & why removing it didnt fix things ⏎ zsh: bad pattern: # ~ > wine --version wine-5.0.1 ~ > |
| [2020-06-20 23:56:25] |
| Kiwi - Posts: 375 |
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Further to that. Although, without the ACS_Source folder SC doesn't generate an immediate crash, it does crash within 10-20 minutes. So no need to test it on Monday unless Admin has a specific desired test. |
| [2020-06-21 05:27:41] |
| User726340 - Posts: 30 |
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see the same issue with latest version. Copying SierraChart_64.exe/dll from version 2115 works for now. were there some graphics enhancements, or some new changes introduced after 2115 (or recent versions).? thanks for taking a look. |
| [2020-06-21 05:58:30] |
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We do not know what the problem is and it is not something we can help with. Also there is no relevancy to the ACS_Source folder. That makes no sense.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-22 00:36:49] |
| Kiwi - Posts: 375 |
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Maybe ... seemed stunningly bizarre to me too. But I went to a lot of trouble to help you find the issues with a move to Wine 5 and some experiments which leave me with at least faith in science: In the philosophy of science, falsifiability or refutability is the capacity for a statement, theory or hypothesis to be contradicted by an event with parts that are separately technologically possible, but which can be together impossible. Date Time Of Last Edit: 2020-06-22 00:37:20
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| [2020-06-22 00:56:42] |
| Kiwi - Posts: 375 |
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However I will continue to experiment. I'll start with a 100% clean 2124 experiment in case the interaction is with something left over from past SC installs.
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| [2020-06-26 01:56:50] |
| Kiwi - Posts: 375 |
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2125 still bugs out ... will test new versions in the hope that we get a new one that will work again. Can any Linux users report success with a Sierra Chart version after 2115? If so, what are you using to support it? Thanks Date Time Of Last Edit: 2020-06-26 02:38:39
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| [2020-06-28 14:20:36] |
| User41727 - Posts: 124 |
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I am successfully running 2125 on Arch. Never had problems with any version since 2115. Current WINE version is 5.11 staging, which I have been using, because there are, and always have been for me, some issues with the window decorations with the stable version.
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| [2020-06-29 00:38:16] |
| ertrader - Posts: 681 |
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I've had a couple issues, one seems to be resolved, the other is still being tested. The first issue is SC hangs on starts...no error just hangs and I have to force quite. The second is a CPU exception on exit. The CPU exception has not happened yet since updating to 2128 on Wine and my Windows 10 test system is working now with the example chart file that had CPU exceptions 100% of the time prior to 2128. OpenGL Exception/Stability Issues For Wine and the hang on startup issue, tonight I set the winecfg to Windows 7 in the application area (it was previously set to windows 10) and it seems to have helped. Further testing this week. Also, sierrachart_64.exe is added to the applications under winecfg default settings. Update...hang on start still happening. SC 2128 64 bit Wine 5.11 development set to Windows 7 in winecfg Mint Linux 19.3 Kernel 5.4.0-39 generic OpenGL i7-950 processor (quite old 5 core 3 gigahertz) AMD video card (Radeon HD 7730/8730) Dual Monitors First connection: Denali data with SC/TT routing Second connection: Denali data with Rythmic routing Date Time Of Last Edit: 2020-06-29 02:19:34
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