Support Board
Date/Time: Fri, 07 Feb 2025 10:09:59 +0000
Service Package 5
View Count: 597
| [2020-06-01 01:57:31] |
| User930633 - Posts: 4 |
|
Hello, I use sierra chart through Transact Futures and for as long as I have been with Transact I have been using with service package 5. Then tonight I was switched to service package 3. Why? My name is Trans Act User nathaniel271. There may be confusion b/c I used to use Sierra Charts direct and my user names and email are the same for both accounts. Date Time Of Last Edit: 2020-06-01 05:36:36
|
| [2020-06-01 05:36:29] |
| |
|
This has been resolved for your account. Restart Sierra Chart and your account should be on Advanced Service Package 5.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: