Support Board
Date/Time: Thu, 06 Feb 2025 22:30:08 +0000
Orders place in sierra and received by Gain not updating in Sierra
View Count: 484
| [2020-05-12 14:27:58] |
| User180814 - Posts: 45 |
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I experienced order entry issues with Gain today. Orders did not reflect in my system on Sierra, that I entered with Gain and that showed on their end. -So Gain received the orders I placed in Sierra, but the executions were not updated on my trade chart in Sierra. Could this be a data feed issue or another issue? Is there an issue around this which is easily fixed? Please advise on what I can do for this issue. Please give me a ring if you can as soon as you can. I will post this in the chat. |
| [2020-05-12 20:04:09] |
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As a matter of policy this is not something we help with. For futures trading we recommend this service: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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