Login Page - Create Account

Support Board


Date/Time: Fri, 07 Feb 2025 00:35:26 +0000



Post From: Orders place in sierra and received by Gain not updating in Sierra

[2020-05-12 14:27:58]
User180814 - Posts: 45
I experienced order entry issues with Gain today. Orders did not reflect in my system on Sierra, that I entered with Gain and that showed on their end.
-So Gain received the orders I placed in Sierra, but the executions were not updated on my trade chart in Sierra. Could this be a data feed issue or another issue?
Is there an issue around this which is easily fixed? Please advise on what I can do for this issue.
Please give me a ring if you can as soon as you can. I will post this in the chat.