Support Board
Date/Time: Thu, 06 Feb 2025 07:13:04 +0000
Help with historical stock charts
View Count: 605
[2020-04-11 15:20:08] |
rainbow47 - Posts: 68 |
Hi, I am usung SC with Interactive Brokers and would like to see a historical chart for Royal Dutch Shell. I am using "RDSA-STK-SMART/AEB-EUR as a ticker but receive the following error message: "Symbol Settings not found for current service). The chart is blank. Not sure if it matters but I do not have a realtime subscription for this stock at IB. So I am wondering if it is possble to see a historical chart for this stock? Thanks rainbow PS: IB description page attached |
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[2020-04-17 13:02:36] |
rainbow47 - Posts: 68 |
Any help on this?
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[2020-04-17 20:52:55] |
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We are really not sure what the symbol should be. Could you follow the information here about contacting Interactive Brokers about this: Interactive Brokers Symbols: Contacting Interactive Brokers Support for Symbol Specifications Our only suggestion would be to try: RDSA-STK-AEB-EUR Or RDSA-STK-SMART-EUR It does look like the symbol in your post should work so we do not know what the problem is, but maybe it relates to not having the real-time data for that exchange. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-17 20:53:44
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