Support Board
Date/Time: Wed, 05 Feb 2025 22:02:28 +0000
Sierra account change
View Count: 879
| [2020-04-02 15:51:36] |
| User887704 - Posts: 1 |
|
Hello, I have a Sierra account however I am going with a new provider and it is cancelled. Therefore expired. I do not want to use the old username. I have new user and Password from new service.CQG. I want to eliminate the old provider username and continue forward. My email address will not allow me to change because it says that I already have a username. Old user is blocking me out I believe. I want to change User and password and not just the password. |
| [2020-04-02 16:26:50] |
| John - SC Support - Posts: 37758 |
|
We have removed your email address from your old account. You should be able to create a new account using the same email now.
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