Support Board
Date/Time: Wed, 05 Feb 2025 21:38:26 +0000
problem logging into Sierra Chart
View Count: 503
| [2020-04-01 20:21:15] |
| AC124739 - Posts: 1 |
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Hello, I have already installed Sierra Chart Platform and I have also registered with CQG. I am working with the platform for the first time. Logging in works for me, I also see the current bid rate, but I don't see my account balance, even though I have money in my account with AMP. Do I have to pay extra money to the Sierra Chart platform ?! Can you please check whether I have registered correctly, whether everything is suitable for a life account. Otherwise I don't know what to do next. At the moment I am trading mkit MT5 Platform and everything works, unfortunately it is not as good as Sierra Chart. Please check that everything is ok with the furnishings and let me know what to do! greeting |
| [2020-04-02 09:46:55] |
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If you are referring to the data displayed in the Account Balances window: Trading Information Windows: Trade Account Monitor (Account Balances) Window , then we cannot help with this other than referring you to the documentation linked above. This is outside the scope of our support. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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