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Date/Time: Thu, 02 May 2024 18:07:59 +0000



Order fill arrows not matching the candle

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[2020-02-19 16:25:25]
User849476 - Posts: 17
Dear Team,

Each time i take a position the order fill arrow isn't in sync with the canndle.
You can see attached an exemple where i have circled the arrows in pint.

Can you please tell me what's wrong ?

Thanks
imagefor Sierra.png / V - Attached On 2020-02-19 16:24:16 UTC - Size: 178.66 KB - 218 views
[2020-02-19 18:49:31]
Sierra Chart Engineering - Posts: 104368
This is explained here:
Chart Trading and the Chart DOM: Accurate Entry/Exit State, Fill Matching and Position Quantities

You will not have this problem when using this service:
Sierra Chart / Trading Technologies Futures Order Routing Service

Understand that we have discontinued support for Rithmic.

After changing to the Sierra Chart order routing service, make sure that you have set Order Fills Start Date-Time both to 0/blank:
Chart Settings: Order Fills Start Date-Time (Chart >> Chart Settings >> Trading menu)

This is explained in more detail here:

Help With Daily Profit/Loss Value: Consistently Accurate Daily Profit/Loss Value
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-02-19 18:50:59

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