Support Board
Date/Time: Tue, 04 Feb 2025 22:06:17 +0000
Gap in data for the ES after translating symbols
View Count: 595
| [2020-02-14 21:30:38] |
| mnill - Posts: 35 |
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There is a gap in my data from 11/4/2019 to 12/12/2019 on my ES intraday charts. I am using continuous futures contract - date rule rollover setting. This occurred after translating my charts from SC Data - All Services to SC Futures Order Routing/Data, no other changes. Denali Data Feed. I have tried deleting and re-downloading data, tried volume based rollover setting, but can't seem to figure out how to fix this gap in data. I am using the current version of Sierra Charts. The gap is not present when using a non-continuous chart.
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 gap in data.PNG / V - Attached On 2020-02-14 21:27:56 UTC - Size: 54.92 KB - 221 views |
| [2020-02-14 21:54:14] |
| mnill - Posts: 35 |
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Ok, so reverting to the previous version(2048) of Sierra Charts appears to have fixed the issue.
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| [2020-02-14 22:33:27] |
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This is not version specific. You just need to follow the instructions here: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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