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Date/Time: Sat, 18 May 2024 12:03:00 +0000



Cannot connect

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[2020-01-28 12:07:33]
User486666 - Posts: 7
Hi there I have problem to connect with my data

connection error rithmic
[2020-01-28 17:20:55]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Connect to the data feed with File >> Connect to Data Feed.

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog


We see you are using Rithmic.

We have discontinued technical support for Rithmic. If you are trading CME Group markets you need to move to this service:
Sierra Chart / Trading Technologies Futures Order Routing Service

If you are trading markets other than or in addition to CME markets, use this service:
CQG Trading Platform Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-01-28 17:47:50

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