Support Board
Date/Time: Tue, 04 Feb 2025 17:43:50 +0000
Post From: Cannot connect
| [2020-01-28 17:20:55] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed with File >> Connect to Data Feed. After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We see you are using Rithmic. We have discontinued technical support for Rithmic. If you are trading CME Group markets you need to move to this service: Sierra Chart / Trading Technologies Futures Order Routing Service If you are trading markets other than or in addition to CME markets, use this service: CQG Trading Platform Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-28 17:47:50
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