Support Board
Date/Time: Tue, 04 Feb 2025 09:48:44 +0000
My connection keeps dropping out
View Count: 1339
| [2020-01-16 12:00:55] |
| User987149 - Posts: 4 |
|
Good morning, My connection keeps dropping in an out. I get an IQFeed Level 2 error. Account not authorised... Please can you assist? Cheers Sean Vos HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Creating socket. Using TLS 1.2. | 2020-01-16 11:50:14.417 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Connecting to IP: 46.4.97.203. | 2020-01-16 11:50:14.418 Reading Internal Order ID file. | 2020-01-16 11:50:14.768 Reading Trade Orders file. | 2020-01-16 11:50:15.006 Reading Trade Positions file. | 2020-01-16 11:50:15.007 Reading Account Balance file. | 2020-01-16 11:50:15.008 UDPListener (1384). Port 22904 | Listening on UDP port 22904. | 2020-01-16 11:50:15.080 Software version: 1967 64-bit | 2020-01-16 11:50:15.081 Usage end date: 2020-08-23 | 2020-01-16 11:50:15.081 Enabled for: Advanced Features 2. | 2020-01-16 11:50:15.081 Enabled for: Sierra Chart Historical Data Service. | 2020-01-16 11:50:15.081 Allow Support for Sierra Chart Data Feeds is disabled. | 2020-01-16 11:50:15.081 Current selected Data/Trading service: IQFeed | 2020-01-16 11:50:15.081 Custom symbol settings values: enabled | 2020-01-16 11:50:15.081 Chart Update Interval: 500 | 2020-01-16 11:50:15.081 Intraday Data Storage Time Unit: 0 | 2020-01-16 11:50:15.081 Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2020-01-16 11:50:15.081 2020-01-16 13:50:15 Local computer time | 2020-01-16 11:50:15.081 2020-01-16 11:50:15 Local computer time in UTC | 2020-01-16 11:50:15.081 2020-01-16 11:50:15 Local computer time in SC Time Zone | 2020-01-16 11:50:15.081 2020-01-16 11:50:12 Server time in UTC | 2020-01-16 11:50:15.081 Local computer UTC time and Server UTC time difference: 2 seconds. | 2020-01-16 11:50:15.081 Program path: C:\SierraChart\ | 2020-01-16 11:50:15.081 Data Files path: C:\SierraChart\Data\ | 2020-01-16 11:50:15.081 OS Version Number: 10.0 | 2020-01-16 11:50:15.082 Locale Setting: C | 2020-01-16 11:50:15.082 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-01-16 11:50:15.083 Checking for new symbol settings. Requested symbol settings MD5 for service code dtn. Request ID: 1. | 2020-01-16 11:50:15.086 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-01-16 11:50:15.123 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-01-16 11:50:15.474 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-01-16 11:50:15.474 Received 5 login tokens. | 2020-01-16 11:50:16.286 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Shutdown started. Waiting for graceful close. | 2020-01-16 11:50:16.548 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. | 2020-01-16 11:50:16.892 HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Closed. | 2020-01-16 11:50:16.892 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2020-01-16 11:50:17.083 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 46.4.97.203. | 2020-01-16 11:50:17.083 Symbol settings MD5 received. Request ID: 1. | 2020-01-16 11:50:20.059 Symbol settings are up-to-date for dtn. | 2020-01-16 11:50:20.059 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-01-16 11:50:20.520 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-01-16 11:50:20.875 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-01-16 11:50:20.875 IQFeed | Connecting. | 2020-01-16 11:50:23.269 IQFeed | Starting interface software. | 2020-01-16 11:50:23.269 IQFeed | Connecting to Admin port 9300 | 2020-01-16 11:50:23.421 Socket (1) | Creating socket. | 2020-01-16 11:50:23.421 Socket (1) | Connecting to IP: 127.0.0.1. | 2020-01-16 11:50:23.422 IQFeed | Connected to Admin port. | 2020-01-16 11:50:23.932 IQFeed | AdminMessage: S,REGISTER CLIENT APP COMPLETED, | 2020-01-16 11:50:24.055 IQFeed | AdminMessage: S,STATS,,,0,0,1,0,0,0,,,Not Connected,6.1.0.20,483409,0,0,,0.03,0.03,, | 2020-01-16 11:50:24.721 IQFeed | AdminMessage: S,STATS,,,0,0,1,0,0,0,,,Not Connected,6.1.0.20,483409,0,0,,0.10,0.05,, | 2020-01-16 11:50:25.714 IQFeed | AdminMessage: S,STATS,,,0,0,1,0,0,0,,,Not Connected,6.1.0.20,483409,0,0,,0.17,0.06,, | 2020-01-16 11:50:26.715 IQFeed | AdminMessage: S,STATS,,,0,0,1,0,0,0,,,Not Connected,6.1.0.20,483409,0,0,,0.24,0.06,, | 2020-01-16 11:50:27.714 IQFeed | AdminMessage: S,STATS,,,0,0,1,0,0,0,,,Not Connected,6.1.0.20,483409,0,0,,0.31,0.06,, | 2020-01-16 11:50:28.714 IQFeed | AdminMessage: S,STATS,,,0,0,1,0,0,0,,,Not Connected,6.1.0.20,483409,0,0,,0.38,0.06,, | 2020-01-16 11:50:29.712 IQFeed | AdminMessage: S,STATS,,,0,0,1,0,0,0,,,Not Connected,6.1.0.20,483409,0,0,,0.45,0.06,, | 2020-01-16 11:50:30.714 IQFeed | AdminMessage: S,STATS,66.112.148.222,60003,500,0,1,0,0,0,Jan 16 1:50PM,,Connected,6.1.0.20,483409,0.00,0.0,0,0.52,0.06,0, | 2020-01-16 11:50:31.715 IQFeed | Connecting to Level 1 port 5009 | 2020-01-16 11:50:31.715 Socket (2) | Creating socket. | 2020-01-16 11:50:31.715 Socket (2) | Connecting to IP: 127.0.0.1. | 2020-01-16 11:50:31.715 IQFeed | Connected to Level 1 port. | 2020-01-16 11:50:31.717 IQFeed | Connecting to Lookup port 9100 | 2020-01-16 11:50:31.717 Socket (3) | Creating socket. | 2020-01-16 11:50:31.717 Socket (3) | Connecting to IP: 127.0.0.1. | 2020-01-16 11:50:31.717 IQFeed | Connecting to Level 2 port (9200)... | 2020-01-16 11:50:31.717 Socket (4) | Creating socket. | 2020-01-16 11:50:31.718 IQFeed | Connected to Historical Data port. | 2020-01-16 11:50:31.718 IQFeed | Connected to data server. | 2020-01-16 11:50:31.718 Socket (4) | Connecting to IP: 127.0.0.1. | 2020-01-16 11:50:31.718 IQFeed | Connected to Level 2 port. | 2020-01-16 11:50:31.720 IQFeed | IQFeed Level 2 error: Account not authorized for Level II | 2020-01-16 11:50:31.787 IQFeed | Level 2 protocol is 5.0. | 2020-01-16 11:50:31.787 IQFeed | Level 1 system message: KEY | 2020-01-16 11:50:31.787 IQFeed | Level 1 system message: SERVER CONNECTED | 2020-01-16 11:50:31.787 IQFeed | Level 1 system message: IP | 2020-01-16 11:50:31.787 IQFeed | Level 1 system message: CUST | 2020-01-16 11:50:31.787 XG# 4 Min #27 | Reloading chart. | 2020-01-16 11:50:45.412 XG# 4 Min #4 | Reloading chart. | 2020-01-16 11:50:45.540 XG# 4 Min #2 | Reloading chart. | 2020-01-16 11:50:45.644 XG# 4 Min #1 | Reloading chart. | 2020-01-16 11:50:45.801 XG# #3 | Reloading chart. | 2020-01-16 11:50:46.061 XG# 4 Min #5 | Reloading chart. | 2020-01-16 11:50:46.553 XG# 4 Min #27 | Reloading chart. | 2020-01-16 11:50:47.872 IQFeed | Starting real-time market data updates for: XG#. ID: 1 | 2020-01-16 11:50:47.926 IQFeed | Requesting security definition data for: XG#. ID: 1 | 2020-01-16 11:50:47.926 IQFeed | Using primary service for historical data for XG# | 2020-01-16 11:50:47.926 Intraday data recording state for symbol XG# is set to download 'Pending'. | 2020-01-16 11:50:47.927 Delaying start of download for XG# | 2020-01-16 11:50:47.942 IQFeed | Level 2 port reports server is disconnected. | 2020-01-16 11:50:53.743 IQFeed | Level 1 system message: SERVER DISCONNECTED | 2020-01-16 11:50:53.812 IQFeed | Level 1 connection to data server disconnected. Reconnecting. | 2020-01-16 11:50:53.812 Connection to the external service has been lost. | 2020-01-16 11:50:53.812 IQFeed | Disconnected from Level 2 port. | 2020-01-16 11:50:53.900 IQFeed | Disconnected from Lookup port. | 2020-01-16 11:50:53.900 IQFeed | Disconnected from Level 1 port. | 2020-01-16 11:50:53.900 IQFeed | Disconnected from Admin port. | 2020-01-16 11:50:53.900 IQFeed | Disconnected. | 2020-01-16 11:50:53.900 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-01-16 11:50:53.900 Socket (4) | Shutdown started. Waiting for graceful close. | 2020-01-16 11:50:53.900 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-01-16 11:50:53.900 Socket (2) | Shutdown started. Waiting for graceful close. | 2020-01-16 11:50:53.901 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-01-16 11:50:53.901 Socket (3) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-01-16 11:50:53.901 * Socket (3) | Socket gracefully closed by remote side. | 2020-01-16 11:50:53.902 Socket (3) | Closed. | 2020-01-16 11:50:53.902 Socket (4) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-01-16 11:50:53.909 * Socket (4) | Socket gracefully closed by remote side. | 2020-01-16 11:50:53.909 Socket (4) | Closed. | 2020-01-16 11:50:53.909 HD Request # 2 | Downloading Intraday chart data for XG# to the file XG#.scid. Service: dtn | 2020-01-16 11:50:53.933 HD Request # 2 | Download start date-time: 2020-01-16 11:29:14.000 | 2020-01-16 11:50:53.934 HD Request # 2 | Requesting Tick data beginning at 2020-01-16 06:29:14 US Eastern Time. Request: HTT,XG#,20200116 062914,,,,,1,1,5000 | 2020-01-16 11:50:53.934 Socket (1) | Socket gracefully closed by remote side. | 2020-01-16 11:50:54.003 Socket (1) | Closed. | 2020-01-16 11:50:54.003 IQFeed | Connecting. | 2020-01-16 11:50:56.895 IQFeed | Starting interface software. | 2020-01-16 11:50:56.895 IQFeed | Connecting to Admin port 9300 | 2020-01-16 11:50:56.937 Socket (1) | Creating socket. | 2020-01-16 11:50:56.937 Socket (1) | Connecting to IP: 127.0.0.1. | 2020-01-16 11:50:56.939 IQFeed | Connected to Admin port. | 2020-01-16 11:50:56.946 IQFeed | AdminMessage: S,REGISTER CLIENT APP COMPLETED, | 2020-01-16 11:50:57.028 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,1,,,Not Connected,6.1.0.20,483409,0.37,0.0,,4.29,0.03,, | 2020-01-16 11:50:57.733 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,1,,,Not Connected,6.1.0.20,483409,0.37,0.0,,4.36,0.05,, | 2020-01-16 11:50:58.723 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,1,,,Not Connected,6.1.0.20,483409,0.37,0.0,,4.44,0.06,, | 2020-01-16 11:50:59.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,1,,,Not Connected,6.1.0.20,483409,0.37,0.0,,4.52,0.07,, | 2020-01-16 11:51:00.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,1,,,Not Connected,6.1.0.20,483409,0.37,0.0,,4.59,0.07,, | 2020-01-16 11:51:01.726 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,1,,,Not Connected,6.1.0.20,483409,0.37,0.0,,4.67,0.07,, | 2020-01-16 11:51:02.726 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,1,,,Not Connected,6.1.0.20,483409,0.37,0.0,,4.74,0.07,, | 2020-01-16 11:51:03.725 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,1,,,Not Connected,6.1.0.20,483409,0.37,0.0,,4.82,0.07,, | 2020-01-16 11:51:04.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,1,,,Not Connected,6.1.0.20,483409,0.37,0.0,,4.90,0.07,, | 2020-01-16 11:51:05.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,1,,,Not Connected,6.1.0.20,483409,0.37,0.0,,4.97,0.07,, | 2020-01-16 11:51:06.725 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,1,,,Not Connected,6.1.0.20,483409,0.37,0.0,,5.05,0.07,, | 2020-01-16 11:51:07.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,1,,,Not Connected,6.1.0.20,483409,0.37,0.0,,5.13,0.07,, | 2020-01-16 11:51:08.723 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,2,,,Not Connected,6.1.0.20,483409,0.37,0.0,,5.20,0.07,, | 2020-01-16 11:51:09.848 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,2,,,Not Connected,6.1.0.20,483409,0.37,0.0,,5.28,0.07,, | 2020-01-16 11:51:10.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,2,,,Not Connected,6.1.0.20,483409,0.37,0.0,,5.35,0.07,, | 2020-01-16 11:51:11.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,2,,,Not Connected,6.1.0.20,483409,0.37,0.0,,5.43,0.07,, | 2020-01-16 11:51:12.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,2,,,Not Connected,6.1.0.20,483409,0.37,0.0,,5.51,0.07,, | 2020-01-16 11:51:13.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,2,,,Not Connected,6.1.0.20,483409,0.37,0.0,,5.58,0.07,, | 2020-01-16 11:51:14.723 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,2,,,Not Connected,6.1.0.20,483409,0.37,0.0,,5.66,0.07,, | 2020-01-16 11:51:15.723 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,2,,,Not Connected,6.1.0.20,483409,0.37,0.0,,5.73,0.07,, | 2020-01-16 11:51:16.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,2,,,Not Connected,6.1.0.20,483409,0.37,0.0,,5.81,0.07,, | 2020-01-16 11:51:17.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,2,,,Not Connected,6.1.0.20,483409,0.37,0.0,,5.89,0.07,, | 2020-01-16 11:51:18.725 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,2,,,Not Connected,6.1.0.20,483409,0.37,0.0,,5.96,0.07,, | 2020-01-16 11:51:19.723 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,2,,,Not Connected,6.1.0.20,483409,0.37,0.0,,6.04,0.07,, | 2020-01-16 11:51:20.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,2,,,Not Connected,6.1.0.20,483409,0.37,0.0,,6.12,0.07,, | 2020-01-16 11:51:21.723 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,2,,,Not Connected,6.1.0.20,483409,0.37,0.0,,6.19,0.07,, | 2020-01-16 11:51:22.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,2,,,Not Connected,6.1.0.20,483409,0.37,0.0,,6.27,0.07,, | 2020-01-16 11:51:23.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,2,,,Not Connected,6.1.0.20,483409,0.37,0.0,,6.34,0.07,, | 2020-01-16 11:51:24.723 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,3,,,Not Connected,6.1.0.20,483409,0.37,0.0,,6.42,0.07,, | 2020-01-16 11:51:25.800 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,3,,,Not Connected,6.1.0.20,483409,0.37,0.0,,6.50,0.07,, | 2020-01-16 11:51:26.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,3,,,Not Connected,6.1.0.20,483409,0.37,0.0,,6.57,0.07,, | 2020-01-16 11:51:27.723 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,3,,,Not Connected,6.1.0.20,483409,0.37,0.0,,6.65,0.07,, | 2020-01-16 11:51:28.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,3,,,Not Connected,6.1.0.20,483409,0.37,0.0,,6.72,0.07,, | 2020-01-16 11:51:29.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,3,,,Not Connected,6.1.0.20,483409,0.37,0.0,,6.80,0.07,, | 2020-01-16 11:51:30.723 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,3,,,Not Connected,6.1.0.20,483409,0.37,0.0,,6.88,0.07,, | 2020-01-16 11:51:31.765 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,3,,,Not Connected,6.1.0.20,483409,0.37,0.0,,6.95,0.07,, | 2020-01-16 11:51:32.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,3,,,Not Connected,6.1.0.20,483409,0.37,0.0,,7.03,0.07,, | 2020-01-16 11:51:33.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,3,,,Not Connected,6.1.0.20,483409,0.37,0.0,,7.11,0.08,, | 2020-01-16 11:51:34.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,3,,,Not Connected,6.1.0.20,483409,0.37,0.0,,7.18,0.08,, | 2020-01-16 11:51:35.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,3,,,Not Connected,6.1.0.20,483409,0.37,0.0,,7.26,0.08,, | 2020-01-16 11:51:36.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,3,,,Not Connected,6.1.0.20,483409,0.37,0.0,,7.33,0.08,, | 2020-01-16 11:51:37.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,3,,,Not Connected,6.1.0.20,483409,0.37,0.0,,7.41,0.08,, | 2020-01-16 11:51:38.723 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,3,,,Not Connected,6.1.0.20,483409,0.37,0.0,,7.49,0.08,, | 2020-01-16 11:51:39.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,3,,,Not Connected,6.1.0.20,483409,0.37,0.0,,7.56,0.08,, | 2020-01-16 11:51:40.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,4,,,Not Connected,6.1.0.20,483409,0.37,0.0,,7.64,0.08,, | 2020-01-16 11:51:41.794 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,4,,,Not Connected,6.1.0.20,483409,0.37,0.0,,7.71,0.08,, | 2020-01-16 11:51:42.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,4,,,Not Connected,6.1.0.20,483409,0.37,0.0,,7.79,0.08,, | 2020-01-16 11:51:43.725 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,4,,,Not Connected,6.1.0.20,483409,0.37,0.0,,7.87,0.08,, | 2020-01-16 11:51:44.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,4,,,Not Connected,6.1.0.20,483409,0.37,0.0,,7.94,0.08,, | 2020-01-16 11:51:45.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,4,,,Not Connected,6.1.0.20,483409,0.37,0.0,,8.02,0.08,, | 2020-01-16 11:51:46.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,4,,,Not Connected,6.1.0.20,483409,0.37,0.0,,8.10,0.08,, | 2020-01-16 11:51:47.723 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,4,,,Not Connected,6.1.0.20,483409,0.37,0.0,,8.17,0.08,, | 2020-01-16 11:51:48.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,4,,,Not Connected,6.1.0.20,483409,0.37,0.0,,8.25,0.08,, | 2020-01-16 11:51:49.725 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,4,,,Not Connected,6.1.0.20,483409,0.37,0.0,,8.32,0.08,, | 2020-01-16 11:51:50.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,4,,,Not Connected,6.1.0.20,483409,0.37,0.0,,8.40,0.08,, | 2020-01-16 11:51:51.723 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,4,,,Not Connected,6.1.0.20,483409,0.37,0.0,,8.48,0.08,, | 2020-01-16 11:51:52.725 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,4,,,Not Connected,6.1.0.20,483409,0.37,0.0,,8.55,0.08,, | 2020-01-16 11:51:53.723 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,4,,,Not Connected,6.1.0.20,483409,0.37,0.0,,8.63,0.08,, | 2020-01-16 11:51:54.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,4,,,Not Connected,6.1.0.20,483409,0.37,0.0,,8.71,0.08,, | 2020-01-16 11:51:55.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,0,4,,,Not Connected,6.1.0.20,483409,0.37,0.0,,8.78,0.08,, | 2020-01-16 11:51:56.723 Service connection timed out. Will disconnect and retry. | 2020-01-16 11:51:56.894 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-01-16 11:51:56.894 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-01-16 11:51:56.894 HD Request # 2 | Download canceled. | 2020-01-16 11:51:56.913 HD Request # 2 | Received 0 records from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for XG# | 2020-01-16 11:51:56.913 HD Request # 2 | Completion time: 1m 3s | 2020-01-16 11:51:56.913 HD Request # 2 | Intraday data download complete for XG#. Unique request ID: 1 | 2020-01-16 11:51:56.913 Removed historical data download ID 1 | 2020-01-16 11:51:56.913 IQFeed | Disconnected from Admin port. | 2020-01-16 11:51:56.913 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-01-16 11:51:56.914 IQFeed | Disconnected. | 2020-01-16 11:51:56.914 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-01-16 11:51:56.914 Socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-01-16 11:51:56.914 * Socket (1) | Socket gracefully closed by remote side. | 2020-01-16 11:51:56.914 Socket (1) | Closed. | 2020-01-16 11:51:56.914 IQFeed | Connecting. | 2020-01-16 11:51:59.913 IQFeed | Starting interface software. | 2020-01-16 11:51:59.913 IQFeed | Connecting to Admin port 9300 | 2020-01-16 11:51:59.951 Socket (1) | Creating socket. | 2020-01-16 11:51:59.951 Socket (1) | Connecting to IP: 127.0.0.1. | 2020-01-16 11:51:59.952 IQFeed | Connected to Admin port. | 2020-01-16 11:51:59.953 IQFeed | AdminMessage: S,REGISTER CLIENT APP COMPLETED, | 2020-01-16 11:52:00.062 IQFeed | AdminMessage: S,STATS,66.112.148.221,60003,500,0,1,2,1,4,Jan 16 1:51PM,Jan 16 06:51AM,Connected,6.1.0.20,483409,0.43,0.0,0.14,8.92,0.03,2.97, | 2020-01-16 11:52:00.733 IQFeed | Connecting to Level 1 port 5009 | 2020-01-16 11:52:00.733 Socket (3) | Creating socket. | 2020-01-16 11:52:00.733 Socket (3) | Connecting to IP: 127.0.0.1. | 2020-01-16 11:52:00.733 IQFeed | Connected to Level 1 port. | 2020-01-16 11:52:00.734 IQFeed | Connecting to Lookup port 9100 | 2020-01-16 11:52:00.734 Socket (4) | Creating socket. | 2020-01-16 11:52:00.734 Socket (4) | Connecting to IP: 127.0.0.1. | 2020-01-16 11:52:00.734 IQFeed | Connecting to Level 2 port (9200)... | 2020-01-16 11:52:00.734 Socket (5) | Creating socket. | 2020-01-16 11:52:00.734 Socket (5) | Connecting to IP: 127.0.0.1. | 2020-01-16 11:52:00.734 IQFeed | Connected to Historical Data port. | 2020-01-16 11:52:00.735 IQFeed | Connected to data server. | 2020-01-16 11:52:00.735 IQFeed | Connected to Level 2 port. | 2020-01-16 11:52:00.832 IQFeed | IQFeed Level 2 error: Account not authorized for Level II | 2020-01-16 11:52:00.832 IQFeed | Level 1 system message: KEY | 2020-01-16 11:52:00.832 IQFeed | Level 1 system message: SERVER CONNECTED | 2020-01-16 11:52:00.832 IQFeed | Level 1 system message: IP | 2020-01-16 11:52:00.832 IQFeed | Level 1 system message: CUST | 2020-01-16 11:52:00.832 IQFeed | Starting real-time market data updates for: XG#. ID: 1 | 2020-01-16 11:52:00.833 IQFeed | Requesting security definition data for: XG#. ID: 1 | 2020-01-16 11:52:00.833 IQFeed | Using primary service for historical data for XG# | 2020-01-16 11:52:00.833 Intraday data recording state for symbol XG# is set to download 'Pending'. | 2020-01-16 11:52:00.833 IQFeed | Level 2 protocol is 5.0. | 2020-01-16 11:52:00.835 Delaying start of download for XG# | 2020-01-16 11:52:00.835 HD Request # 3 | Downloading Intraday chart data for XG# to the file XG#.scid. Service: dtn | 2020-01-16 11:52:06.929 HD Request # 3 | Download start date-time: 2020-01-16 11:29:14.000 | 2020-01-16 11:52:06.929 HD Request # 3 | Requesting Tick data beginning at 2020-01-16 06:29:14 US Eastern Time. Request: HTT,XG#,20200116 062914,,,,,1,2,5000 | 2020-01-16 11:52:06.929 HD Request # 3 | Receiving historical Intraday Tick data for XG# | 2020-01-16 11:52:10.158 HD Request # 3 | Receiving Intraday data for XG# starting at 2020-01-16 11:29:14 | 2020-01-16 11:52:10.158 HD Request # 3 | Timestamp of first Intraday data file record written: 2020-01-16 11:29:14 | 2020-01-16 11:52:10.159 HD Request # 3 | Received 1310 records from 2020-01-16 11:29:14.000 to 2020-01-16 11:52:06.001 (22.9 minutes) and wrote 1308 records for XG# | 2020-01-16 11:52:10.161 HD Request # 3 | Completion time: 4s | 2020-01-16 11:52:10.181 HD Request # 3 | Intraday data download complete for XG#. Unique request ID: 2 | 2020-01-16 11:52:10.182 Removed historical data download ID 2 | 2020-01-16 11:52:10.182 Real-time Intraday chart data file updates started for XG# | 2020-01-16 11:52:10.182 Intraday chart data file opened for XG# | 2020-01-16 11:52:10.182 Opened cached Intraday file: C:\SierraChart\Data\XG#.scid | 2020-01-16 11:52:11.054 Socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-01-16 11:52:53.902 * Socket (2) | Socket gracefully closed by remote side. | 2020-01-16 11:52:53.902 Socket (2) | Closed. | 2020-01-16 11:52:53.902 IQFeed | Level 2 port reports server is disconnected. | 2020-01-16 11:53:26.750 IQFeed | Level 1 system message: SERVER DISCONNECTED | 2020-01-16 11:53:26.851 IQFeed | Level 1 connection to data server disconnected. Reconnecting. | 2020-01-16 11:53:26.851 Connection to the external service has been lost. | 2020-01-16 11:53:26.851 IQFeed | Disconnected from Level 2 port. | 2020-01-16 11:53:26.953 IQFeed | Disconnected from Lookup port. | 2020-01-16 11:53:26.953 IQFeed | Disconnected from Level 1 port. | 2020-01-16 11:53:26.953 IQFeed | Disconnected from Admin port. | 2020-01-16 11:53:26.953 Socket (5) | Shutdown started. Waiting for graceful close. | 2020-01-16 11:53:26.953 IQFeed | Disconnected. | 2020-01-16 11:53:26.953 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-01-16 11:53:26.953 Socket (4) | Shutdown started. Waiting for graceful close. | 2020-01-16 11:53:26.954 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-01-16 11:53:26.954 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-01-16 11:53:26.954 Socket (4) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-01-16 11:53:26.954 * Socket (4) | Socket gracefully closed by remote side. | 2020-01-16 11:53:26.954 Socket (4) | Closed. | 2020-01-16 11:53:26.954 Socket (5) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-01-16 11:53:26.964 * Socket (5) | Socket gracefully closed by remote side. | 2020-01-16 11:53:26.964 Socket (5) | Closed. | 2020-01-16 11:53:26.965 Socket (1) | Socket gracefully closed by remote side. | 2020-01-16 11:53:26.993 Socket (1) | Closed. | 2020-01-16 11:53:26.993 Socket (3) | Socket gracefully closed by remote side. | 2020-01-16 11:53:27.734 Socket (3) | Closed. | 2020-01-16 11:53:27.735 IQFeed | Connecting. | 2020-01-16 11:53:29.943 IQFeed | Starting interface software. | 2020-01-16 11:53:29.943 IQFeed | Connecting to Admin port 9300 | 2020-01-16 11:53:29.996 Socket (1) | Creating socket. | 2020-01-16 11:53:29.996 Socket (1) | Connecting to IP: 127.0.0.1. | 2020-01-16 11:53:29.997 IQFeed | Connected to Admin port. | 2020-01-16 11:53:29.999 IQFeed | AdminMessage: S,REGISTER CLIENT APP COMPLETED, | 2020-01-16 11:53:30.071 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,1,5,,,Not Connected,6.1.0.20,483409,17.01,0.0,,257.89,0.03,, | 2020-01-16 11:53:30.734 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,1,5,,,Not Connected,6.1.0.20,483409,17.01,0.0,,257.97,0.06,, | 2020-01-16 11:53:31.727 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,1,5,,,Not Connected,6.1.0.20,483409,17.01,0.0,,258.04,0.06,, | 2020-01-16 11:53:32.727 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,1,5,,,Not Connected,6.1.0.20,483409,17.01,0.0,,258.12,0.07,, | 2020-01-16 11:53:33.726 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,1,5,,,Not Connected,6.1.0.20,483409,17.01,0.0,,258.20,0.07,, | 2020-01-16 11:53:34.727 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,1,5,,,Not Connected,6.1.0.20,483409,17.01,0.0,,258.28,0.07,, | 2020-01-16 11:53:35.726 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,1,5,,,Not Connected,6.1.0.20,483409,17.01,0.0,,258.36,0.07,, | 2020-01-16 11:53:36.727 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,1,5,,,Not Connected,6.1.0.20,483409,17.01,0.0,,258.44,0.07,, | 2020-01-16 11:53:37.726 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,1,5,,,Not Connected,6.1.0.20,483409,17.01,0.0,,258.52,0.07,, | 2020-01-16 11:53:38.727 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,1,5,,,Not Connected,6.1.0.20,483409,17.01,0.0,,258.60,0.07,, | 2020-01-16 11:53:39.726 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,1,5,,,Not Connected,6.1.0.20,483409,17.01,0.0,,258.68,0.07,, | 2020-01-16 11:53:40.725 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,1,5,,,Not Connected,6.1.0.20,483409,17.01,0.0,,258.76,0.08,, | 2020-01-16 11:53:41.726 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,1,6,,,Not Connected,6.1.0.20,483409,17.01,0.0,,258.84,0.08,, | 2020-01-16 11:53:42.813 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,1,6,,,Not Connected,6.1.0.20,483409,17.01,0.0,,258.92,0.08,, | 2020-01-16 11:53:43.726 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,1,6,,,Not Connected,6.1.0.20,483409,17.01,0.0,,258.99,0.08,, | 2020-01-16 11:53:44.725 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,1,6,,,Not Connected,6.1.0.20,483409,17.01,0.0,,259.07,0.08,, | 2020-01-16 11:53:45.726 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,1,6,,,Not Connected,6.1.0.20,483409,17.01,0.0,,259.15,0.08,, | 2020-01-16 11:53:46.727 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,1,6,,,Not Connected,6.1.0.20,483409,17.01,0.0,,259.23,0.08,, | 2020-01-16 11:53:47.725 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,1,6,,,Not Connected,6.1.0.20,483409,17.01,0.0,,259.31,0.08,, | 2020-01-16 11:53:48.725 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,1,6,,,Not Connected,6.1.0.20,483409,17.01,0.0,,259.39,0.08,, | 2020-01-16 11:53:49.726 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,1,6,,,Not Connected,6.1.0.20,483409,17.01,0.0,,259.47,0.08,, | 2020-01-16 11:53:50.726 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,1,6,,,Not Connected,6.1.0.20,483409,17.01,0.0,,259.55,0.08,, | 2020-01-16 11:53:51.726 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,1,7,,,Not Connected,6.1.0.20,483409,17.01,0.0,,259.63,0.08,, | 2020-01-16 11:53:52.809 IQFeed | AdminMessage: S,STATS,66.112.148.225,60002,500,0,1,0,2,7,Jan 16 1:53PM,Jan 16 06:53AM,Connected,6.1.0.20,483409,17.01,0.0,0,259.71,0.08,0, | 2020-01-16 11:53:53.725 IQFeed | Connecting to Level 1 port 5009 | 2020-01-16 11:53:53.725 Socket (2) | Creating socket. | 2020-01-16 11:53:53.725 Socket (2) | Connecting to IP: 127.0.0.1. | 2020-01-16 11:53:53.725 IQFeed | Connected to Level 1 port. | 2020-01-16 11:53:53.725 IQFeed | Connecting to Lookup port 9100 | 2020-01-16 11:53:53.726 Socket (3) | Creating socket. | 2020-01-16 11:53:53.726 Socket (3) | Connecting to IP: 127.0.0.1. | 2020-01-16 11:53:53.726 IQFeed | Connecting to Level 2 port (9200)... | 2020-01-16 11:53:53.726 Socket (4) | Creating socket. | 2020-01-16 11:53:53.726 Socket (4) | Connecting to IP: 127.0.0.1. | 2020-01-16 11:53:53.726 IQFeed | Connected to Historical Data port. | 2020-01-16 11:53:53.726 IQFeed | Connected to data server. | 2020-01-16 11:53:53.726 IQFeed | Connected to Level 2 port. | 2020-01-16 11:53:53.835 IQFeed | IQFeed Level 2 error: Account not authorized for Level II | 2020-01-16 11:53:53.835 IQFeed | Level 1 system message: KEY | 2020-01-16 11:53:53.835 IQFeed | Level 1 system message: SERVER CONNECTED | 2020-01-16 11:53:53.835 IQFeed | Level 1 system message: IP | 2020-01-16 11:53:53.835 IQFeed | Level 1 system message: CUST | 2020-01-16 11:53:53.835 IQFeed | Starting real-time market data updates for: XG#. ID: 1 | 2020-01-16 11:53:53.836 IQFeed | Requesting security definition data for: XG#. ID: 1 | 2020-01-16 11:53:53.836 IQFeed | Using primary service for historical data for XG# | 2020-01-16 11:53:53.836 Intraday data recording state for symbol XG# is set to download 'Pending'. | 2020-01-16 11:53:53.836 IQFeed | Level 2 protocol is 5.0. | 2020-01-16 11:53:53.840 Delaying start of download for XG# | 2020-01-16 11:53:53.840 HD Request # 4 | Downloading Intraday chart data for XG# to the file XG#.scid. Service: dtn | 2020-01-16 11:54:01.938 HD Request # 4 | Download start date-time: 2020-01-16 11:53:17.000 | 2020-01-16 11:54:01.939 HD Request # 4 | Requesting Tick data beginning at 2020-01-16 06:53:17 US Eastern Time. Request: HTT,XG#,20200116 065317,,,,,1,3,5000 | 2020-01-16 11:54:01.939 IQFeed | IQFeed Level 2 error: Account not authorized for Level II | 2020-01-16 11:54:02.967 HD Request # 4 | Receiving historical Intraday Tick data for XG# | 2020-01-16 11:54:06.766 HD Request # 4 | Receiving Intraday data for XG# starting at 2020-01-16 11:53:17 | 2020-01-16 11:54:06.766 HD Request # 4 | Timestamp of first Intraday data file record written: 2020-01-16 11:53:31 | 2020-01-16 11:54:06.767 HD Request # 4 | Received 27 records from 2020-01-16 11:53:17.000 to 2020-01-16 11:54:00.000 (43.0 seconds) and wrote 26 records for XG# | 2020-01-16 11:54:06.768 Added 4 Time and Sales records to Intraday data file for XG# after download. | 2020-01-16 11:54:06.774 HD Request # 4 | Completion time: 5s | 2020-01-16 11:54:06.783 HD Request # 4 | Intraday data download complete for XG#. Unique request ID: 3 | 2020-01-16 11:54:06.783 Removed historical data download ID 3 | 2020-01-16 11:54:06.783 Real-time Intraday chart data file updates started for XG# | 2020-01-16 11:54:06.783 Intraday chart data file opened for XG# | 2020-01-16 11:54:06.783 Opened cached Intraday file: C:\SierraChart\Data\XG#.scid | 2020-01-16 11:54:11.106 IQFeed | Level 2 port reports server is disconnected. | 2020-01-16 11:55:23.749 IQFeed | Level 1 system message: SERVER DISCONNECTED | 2020-01-16 11:55:23.813 IQFeed | Level 1 connection to data server disconnected. Reconnecting. | 2020-01-16 11:55:23.813 Connection to the external service has been lost. | 2020-01-16 11:55:23.813 IQFeed | Disconnected from Level 2 port. | 2020-01-16 11:55:23.897 IQFeed | Disconnected from Lookup port. | 2020-01-16 11:55:23.897 IQFeed | Disconnected from Level 1 port. | 2020-01-16 11:55:23.897 IQFeed | Disconnected from Admin port. | 2020-01-16 11:55:23.898 IQFeed | Disconnected. | 2020-01-16 11:55:23.898 Socket (4) | Shutdown started. Waiting for graceful close. | 2020-01-16 11:55:23.898 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-01-16 11:55:23.898 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-01-16 11:55:23.898 Socket (2) | Shutdown started. Waiting for graceful close. | 2020-01-16 11:55:23.898 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-01-16 11:55:23.898 Socket (3) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-01-16 11:55:23.898 * Socket (3) | Socket gracefully closed by remote side. | 2020-01-16 11:55:23.898 Socket (3) | Closed. | 2020-01-16 11:55:23.898 Socket (4) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-01-16 11:55:23.907 * Socket (4) | Socket gracefully closed by remote side. | 2020-01-16 11:55:23.908 Socket (4) | Closed. | 2020-01-16 11:55:23.908 Socket (1) | Socket gracefully closed by remote side. | 2020-01-16 11:55:23.936 Socket (1) | Closed. | 2020-01-16 11:55:23.936 Socket (2) | Socket gracefully closed by remote side. | 2020-01-16 11:55:24.737 Socket (2) | Closed. | 2020-01-16 11:55:24.737 IQFeed | Connecting. | 2020-01-16 11:55:26.895 IQFeed | Starting interface software. | 2020-01-16 11:55:26.895 IQFeed | Connecting to Admin port 9300 | 2020-01-16 11:55:26.987 Socket (1) | Creating socket. | 2020-01-16 11:55:26.991 Socket (1) | Connecting to IP: 127.0.0.1. | 2020-01-16 11:55:26.992 IQFeed | Connected to Admin port. | 2020-01-16 11:55:26.994 IQFeed | AdminMessage: S,REGISTER CLIENT APP COMPLETED, | 2020-01-16 11:55:27.107 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,2,8,,,Not Connected,6.1.0.20,483409,33.01,0.0,,396.25,0.03,, | 2020-01-16 11:55:27.733 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,2,8,,,Not Connected,6.1.0.20,483409,33.01,0.0,,396.33,0.06,, | 2020-01-16 11:55:28.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,2,8,,,Not Connected,6.1.0.20,483409,33.01,0.0,,396.41,0.06,, | 2020-01-16 11:55:29.723 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,2,8,,,Not Connected,6.1.0.20,483409,33.01,0.0,,396.49,0.07,, | 2020-01-16 11:55:30.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,2,8,,,Not Connected,6.1.0.20,483409,33.01,0.0,,396.57,0.07,, | 2020-01-16 11:55:31.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,2,8,,,Not Connected,6.1.0.20,483409,33.01,0.0,,396.65,0.07,, | 2020-01-16 11:55:32.726 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,2,8,,,Not Connected,6.1.0.20,483409,33.01,0.0,,396.73,0.07,, | 2020-01-16 11:55:33.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,2,8,,,Not Connected,6.1.0.20,483409,33.01,0.0,,396.81,0.07,, | 2020-01-16 11:55:34.723 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,2,9,,,Not Connected,6.1.0.20,483409,33.01,0.0,,396.89,0.07,, | 2020-01-16 11:55:35.800 IQFeed | AdminMessage: S,STATS,66.112.148.225,60002,500,0,1,0,3,9,Jan 16 1:55PM,Jan 16 06:55AM,Connected,6.1.0.20,483409,33.01,0.0,0,396.97,0.07,0, | 2020-01-16 11:55:36.723 IQFeed | Connecting to Level 1 port 5009 | 2020-01-16 11:55:36.723 Socket (2) | Creating socket. | 2020-01-16 11:55:36.723 Socket (2) | Connecting to IP: 127.0.0.1. | 2020-01-16 11:55:36.723 IQFeed | Connected to Level 1 port. | 2020-01-16 11:55:36.724 IQFeed | Connecting to Lookup port 9100 | 2020-01-16 11:55:36.724 Socket (3) | Creating socket. | 2020-01-16 11:55:36.724 Socket (3) | Connecting to IP: 127.0.0.1. | 2020-01-16 11:55:36.724 IQFeed | Connecting to Level 2 port (9200)... | 2020-01-16 11:55:36.724 Socket (4) | Creating socket. | 2020-01-16 11:55:36.725 Socket (4) | Connecting to IP: 127.0.0.1. | 2020-01-16 11:55:36.725 IQFeed | Connected to Historical Data port. | 2020-01-16 11:55:36.725 IQFeed | Connected to data server. | 2020-01-16 11:55:36.725 IQFeed | Connected to Level 2 port. | 2020-01-16 11:55:36.828 IQFeed | IQFeed Level 2 error: Account not authorized for Level II | 2020-01-16 11:55:36.828 IQFeed | Level 1 system message: KEY | 2020-01-16 11:55:36.828 IQFeed | Level 1 system message: SERVER CONNECTED | 2020-01-16 11:55:36.828 IQFeed | Level 1 system message: IP | 2020-01-16 11:55:36.828 IQFeed | Level 1 system message: CUST | 2020-01-16 11:55:36.828 IQFeed | Level 2 protocol is 5.0. | 2020-01-16 11:55:36.829 IQFeed | Starting real-time market data updates for: XG#. ID: 1 | 2020-01-16 11:55:36.838 IQFeed | Requesting security definition data for: XG#. ID: 1 | 2020-01-16 11:55:36.838 IQFeed | Using primary service for historical data for XG# | 2020-01-16 11:55:36.838 Intraday data recording state for symbol XG# is set to download 'Pending'. | 2020-01-16 11:55:36.838 Delaying start of download for XG# | 2020-01-16 11:55:36.840 IQFeed | IQFeed Level 2 error: Account not authorized for Level II | 2020-01-16 11:55:45.266 HD Request # 5 | Downloading Intraday chart data for XG# to the file XG#.scid. Service: dtn | 2020-01-16 11:55:45.927 HD Request # 5 | Download start date-time: 2020-01-16 11:55:17.000 | 2020-01-16 11:55:45.928 HD Request # 5 | Requesting Tick data beginning at 2020-01-16 06:55:17 US Eastern Time. Request: HTT,XG#,20200116 065517,,,,,1,4,5000 | 2020-01-16 11:55:45.928 HD Request # 5 | Receiving historical Intraday Tick data for XG# | 2020-01-16 11:55:49.647 HD Request # 5 | Receiving Intraday data for XG# starting at 2020-01-16 11:55:17 | 2020-01-16 11:55:49.647 HD Request # 5 | Timestamp of first Intraday data file record written: 2020-01-16 11:55:17 | 2020-01-16 11:55:49.648 HD Request # 5 | Received 28 records from 2020-01-16 11:55:17.000 to 2020-01-16 11:55:47.000 (30.0 seconds) and wrote 26 records for XG# | 2020-01-16 11:55:49.648 HD Request # 5 | Completion time: 4s | 2020-01-16 11:55:49.654 HD Request # 5 | Intraday data download complete for XG#. Unique request ID: 4 | 2020-01-16 11:55:49.654 Removed historical data download ID 4 | 2020-01-16 11:55:49.654 Real-time Intraday chart data file updates started for XG# | 2020-01-16 11:55:49.654 Intraday chart data file opened for XG# | 2020-01-16 11:55:49.654 Opened cached Intraday file: C:\SierraChart\Data\XG#.scid | 2020-01-16 11:55:56.401 IQFeed | Level 2 port reports server is disconnected. | 2020-01-16 11:57:14.747 IQFeed | Level 1 system message: SERVER DISCONNECTED | 2020-01-16 11:57:14.806 IQFeed | Level 1 connection to data server disconnected. Reconnecting. | 2020-01-16 11:57:14.807 Connection to the external service has been lost. | 2020-01-16 11:57:14.807 IQFeed | Disconnected from Level 2 port. | 2020-01-16 11:57:14.924 Socket (4) | Shutdown started. Waiting for graceful close. | 2020-01-16 11:57:14.924 IQFeed | Disconnected from Lookup port. | 2020-01-16 11:57:14.924 IQFeed | Disconnected from Level 1 port. | 2020-01-16 11:57:14.924 IQFeed | Disconnected from Admin port. | 2020-01-16 11:57:14.924 IQFeed | Disconnected. | 2020-01-16 11:57:14.924 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-01-16 11:57:14.924 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-01-16 11:57:14.924 Socket (2) | Shutdown started. Waiting for graceful close. | 2020-01-16 11:57:14.924 Socket (1) | Shutdown started. Waiting for graceful close. | 2020-01-16 11:57:14.924 Socket (3) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-01-16 11:57:14.924 * Socket (3) | Socket gracefully closed by remote side. | 2020-01-16 11:57:14.924 Socket (3) | Closed. | 2020-01-16 11:57:14.924 Socket (4) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-01-16 11:57:14.933 * Socket (4) | Socket gracefully closed by remote side. | 2020-01-16 11:57:14.933 Socket (4) | Closed. | 2020-01-16 11:57:14.933 Socket (1) | Socket gracefully closed by remote side. | 2020-01-16 11:57:14.961 Socket (1) | Closed. | 2020-01-16 11:57:14.961 Socket (2) | Socket gracefully closed by remote side. | 2020-01-16 11:57:15.734 Socket (2) | Closed. | 2020-01-16 11:57:15.734 IQFeed | Connecting. | 2020-01-16 11:57:17.910 IQFeed | Starting interface software. | 2020-01-16 11:57:17.910 IQFeed | Connecting to Admin port 9300 | 2020-01-16 11:57:17.986 Socket (1) | Creating socket. | 2020-01-16 11:57:17.988 Socket (1) | Connecting to IP: 127.0.0.1. | 2020-01-16 11:57:17.988 IQFeed | Connected to Admin port. | 2020-01-16 11:57:17.993 IQFeed | AdminMessage: S,REGISTER CLIENT APP COMPLETED, | 2020-01-16 11:57:18.074 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,3,10,,,Not Connected,6.1.0.20,483409,48.30,0.0,,534.42,0.03,, | 2020-01-16 11:57:18.733 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,3,10,,,Not Connected,6.1.0.20,483409,48.30,0.0,,534.50,0.06,, | 2020-01-16 11:57:19.732 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,3,10,,,Not Connected,6.1.0.20,483409,48.30,0.0,,534.58,0.06,, | 2020-01-16 11:57:20.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,3,10,,,Not Connected,6.1.0.20,483409,48.30,0.0,,534.66,0.07,, | 2020-01-16 11:57:21.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,3,10,,,Not Connected,6.1.0.20,483409,48.30,0.0,,534.74,0.07,, | 2020-01-16 11:57:22.725 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,3,10,,,Not Connected,6.1.0.20,483409,48.30,0.0,,534.82,0.07,, | 2020-01-16 11:57:23.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,3,10,,,Not Connected,6.1.0.20,483409,48.30,0.0,,534.90,0.07,, | 2020-01-16 11:57:24.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,3,10,,,Not Connected,6.1.0.20,483409,48.30,0.0,,534.98,0.07,, | 2020-01-16 11:57:25.724 IQFeed | AdminMessage: S,STATS,,,500,0,1,6,3,11,,,Not Connected,6.1.0.20,483409,48.30,0.0,,535.06,0.07,, | 2020-01-16 11:57:26.795 IQFeed | AdminMessage: S,STATS,66.112.148.225,60002,500,0,1,0,4,11,Jan 16 1:57PM,Jan 16 06:57AM,Connected,6.1.0.20,483409,48.36,0.06,48.36,535.14,0.08,535.14, | 2020-01-16 11:57:27.724 IQFeed | Connecting to Level 1 port 5009 | 2020-01-16 11:57:27.724 Socket (2) | Creating socket. | 2020-01-16 11:57:27.724 Socket (2) | Connecting to IP: 127.0.0.1. | 2020-01-16 11:57:27.725 IQFeed | Connected to Level 1 port. | 2020-01-16 11:57:27.725 IQFeed | Connecting to Lookup port 9100 | 2020-01-16 11:57:27.725 Socket (3) | Creating socket. | 2020-01-16 11:57:27.725 IQFeed | Connecting to Level 2 port (9200)... | 2020-01-16 11:57:27.725 Socket (3) | Connecting to IP: 127.0.0.1. | 2020-01-16 11:57:27.725 Socket (4) | Creating socket. | 2020-01-16 11:57:27.725 Socket (4) | Connecting to IP: 127.0.0.1. | 2020-01-16 11:57:27.726 IQFeed | Connected to Historical Data port. | 2020-01-16 11:57:27.726 IQFeed | Connected to data server. | 2020-01-16 11:57:27.726 IQFeed | Connected to Level 2 port. | 2020-01-16 11:57:27.838 IQFeed | IQFeed Level 2 error: Account not authorized for Level II | 2020-01-16 11:57:27.838 IQFeed | Level 2 protocol is 5.0. | 2020-01-16 11:57:27.838 IQFeed | Level 1 system message: KEY | 2020-01-16 11:57:27.838 IQFeed | Level 1 system message: SERVER CONNECTED | 2020-01-16 11:57:27.838 IQFeed | Level 1 system message: IP | 2020-01-16 11:57:27.838 IQFeed | Level 1 system message: CUST | 2020-01-16 11:57:27.838 IQFeed | Starting real-time market data updates for: XG#. ID: 1 | 2020-01-16 11:57:27.849 IQFeed | Requesting security definition data for: XG#. ID: 1 | 2020-01-16 11:57:27.849 IQFeed | Using primary service for historical data for XG# | 2020-01-16 11:57:27.849 Intraday data recording state for symbol XG# is set to download 'Pending'. | 2020-01-16 11:57:27.849 Delaying start of download for XG# | 2020-01-16 11:57:27.853 HD Request # 6 | Downloading Intraday chart data for XG# to the file XG#.scid. Service: dtn | 2020-01-16 11:57:33.932 HD Request # 6 | Download start date-time: 2020-01-16 11:56:50.000 | 2020-01-16 11:57:33.932 HD Request # 6 | Requesting Tick data beginning at 2020-01-16 06:56:50 US Eastern Time. Request: HTT,XG#,20200116 065650,,,,,1,5,5000 | 2020-01-16 11:57:33.932 IQFeed | IQFeed Level 2 error: Account not authorized for Level II | 2020-01-16 11:57:34.692 HD Request # 6 | Receiving historical Intraday Tick data for XG# | 2020-01-16 11:57:38.602 HD Request # 6 | Receiving Intraday data for XG# starting at 2020-01-16 11:56:50 | 2020-01-16 11:57:38.602 HD Request # 6 | Timestamp of first Intraday data file record written: 2020-01-16 11:57:10 | 2020-01-16 11:57:38.603 HD Request # 6 | Received 21 records from 2020-01-16 11:56:50.000 to 2020-01-16 11:57:25.008 (35.0 seconds) and wrote 20 records for XG# | 2020-01-16 11:57:38.603 Added 1 Time and Sales records to Intraday data file for XG# after download. | 2020-01-16 11:57:38.620 HD Request # 6 | Completion time: 5s | 2020-01-16 11:57:38.626 HD Request # 6 | Intraday data download complete for XG#. Unique request ID: 5 | 2020-01-16 11:57:38.626 Removed historical data download ID 5 | 2020-01-16 11:57:38.626 Real-time Intraday chart data file updates started for XG# | 2020-01-16 11:57:38.626 Intraday chart data file opened for XG# | 2020-01-16 11:57:38.626 Opened cached Intraday file: C:\SierraChart\Data\XG#.scid | 2020-01-16 11:57:41.705 |
| [2020-01-16 15:58:49] |
| |
|
You need to contact IQ Feed for help with this. We really recommend you use the Sierra Chart Exchange Data Feed instead: Sierra Chart Exchange Data Feed We are able to properly support our own data feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-16 15:58:59
|
| [2020-01-16 17:35:28] |
| SC Support - Posts: 1925 |
|
Can we give you a call to speak further through this?
|
| [2020-01-17 07:52:28] |
| User987149 - Posts: 4 |
|
Hi, Yep my number is [Number removed for privacy]. My issues started on the 16th January. This was when you had that message telling us that your 32 bit version will no longer be operational. I am on version 1967. Just to add to the info of the problem: I have IQFeed data feed using it on Sierra Chart, and my feed keeps dropping. It's not my internet connection as I have run a ping test side by side with their utility tool, and when their feed drops my internet is stable. I am also having an issue with Sierra whereby I can't update to the latest version, could this affect the feed? My last resort is uninstalling everything and starting from scratch. Thanks Sean Date Time Of Last Edit: 2020-01-18 19:12:04
|
| [2020-01-17 08:35:21] |
| |
|
No, there is no need to uninstall Sierra Chart. Update Sierra Chart using this link: https://download2.sierrachart.com/downloads/SierraChartFileDownloader.exe Clearly you do have some connectivity problem from your location to some Internet locations. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-17 08:35:27
|
| [2020-01-17 16:01:09] |
| User987149 - Posts: 4 |
|
I think I know what the problem is. There has been a cable break in the ocean which is causing slow, intermettint connectivity to overseas websites and services from South Africa... Could this be the fault? |
| [2020-01-17 16:40:20] |
| |
|
Yes this does make sense because we did hear from another person in South Africa who is having slower Internet connectivity. The cable break does not sound like a good thing at all. It seems like something like that would take time to resolve. South Africa is served by many cables though: https://www.submarinecablemap.com/ Not sure why one cable would cause a problem. Maybe you are using an ISP on the affected cable. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-01-17 16:40:30
|
| [2020-01-18 07:51:37] |
| User987149 - Posts: 4 |
|
Good morning, Yes we are with an ISP on the affected cable. However the odd thing is, I can download the Sierra Chart software, but then when I try to install it still does not work... See a few error message I picked up on in the log as it tries to install, not sure if this makes any sense related to the problem? |
 MD5 error.png / V - Attached On 2020-01-18 07:50:39 UTC - Size: 8.8 KB - 231 views Error1.png / V - Attached On 2020-01-18 07:51:02 UTC - Size: 22.28 KB - 233 views |
| [2020-01-18 08:17:36] |
| |
|
We just ran a test installing 2036 and do not see any of these errors and tthese error messages indicate some of the file downloads are not complete due to some connectivity issue. Use the zip installer to update Sierra Chart: Software Download: Sierra Chart Zip Installer Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-01-18 08:18:23] |
| |
|
They should move to the Sierra Chart Exchange Data Feed instead of IQ Feed. But it may not help with their connectivity problem but they can certainly manage bandwidth better.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: