Support Board
Date/Time: Mon, 25 Nov 2024 02:01:02 +0000
Zenfire..
View Count: 1357
| [2014-01-02 11:41:50] |
| corbeste - Posts: 74 |
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I was under the impression that Zenfire would not be supported as a data service, but still work for trades. Thats a compromise I am happy with as I use IQFeed. At the present moment I cannot connect to Zenfire at all, leading me with LIVE positions on and no way to change them without calling my US-based broker. Is this due to your decision to completely drop all support for Zenfire, or simply a technical account issue? Software version: 1068 | 2014-01-02 12:38:42 Usage end date: 2014-04-17 | 2014-01-02 12:38:42 Enabled for: Sierra Chart Historical Data Service. | 2014-01-02 12:38:42 Active service: Zen-Fire | 2014-01-02 12:38:42 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2014-01-02 12:38:42 2014-01-02 12:38:42 Local computer clock time | 2014-01-02 12:38:42 2014-01-02 11:38:42 GMT time | 2014-01-02 12:38:42 2014-01-02 12:38:42 Time zone adjusted time | 2014-01-02 12:38:42 Time difference to server time: 0 seconds. | 2014-01-02 12:38:42 Program path: C:\SierraChartTrading\ | 2014-01-02 12:38:42 Data Files path: C:\SierraChartTrading\Data\ | 2014-01-02 12:38:42 OS Version Number: 6.1 | 2014-01-02 12:38:42 Checking for new symbol settings for zf | 2014-01-02 12:38:42 Zen-Fire - Port for executable: 33995 | 2014-01-02 12:38:47 Zen-Fire - Starting server: C:\SierraChartTrading\Rim\DTCBridge.exe | 2014-01-02 12:38:47 Zen-Fire: Connecting to the server 127.0.0.1. Port 33995 | 2014-01-02 12:38:48 The network socket is connected. | 2014-01-02 12:38:48 Zen-Fire: Connected to server. | 2014-01-02 12:38:48 Zen-Fire: Sending logon request message. | 2014-01-02 12:38:48 Zen-Fire - Starting the connection process to data and trading service. | 2014-01-02 12:38:48 Zen-Fire - Logging is enabled. Log file: Rithmic.log | 2014-01-02 12:38:48 Zen-Fire - Connecting to Zen-Fire server. | 2014-01-02 12:38:48 Zen-Fire - Error creating the main object. Error message: os error | 2014-01-02 12:39:08 Zen-Fire DTC Server Info - Server Name: Sierra Chart DTC Bridge. Server Version: 1.1. Provider Name: Zen-Fire DTC. | 2014-01-02 12:39:08 Zen-Fire DTC - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-01-02 12:39:08 Zen-Fire DTC - Logon error from server: | 2014-01-02 12:39:08 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-01-02 12:39:08 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-01-02 12:39:08 Socket closed. No error. | 2014-01-02 12:39:08 Zen-Fire DTC: Disconnected from the server. | 2014-01-02 12:39:08 Will reconnect to the server in 1.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-01-02 12:39:08 |
| [2014-01-02 17:39:56] |
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We did not make a decision to drop Zen-Fire. The problem came about because Zen-Fire has implemented a completely different interfacing method. And we did not adopt this new method. It did not go so well and it provides a method which we do not is a matter of policy support. So in the end, there is no market data or trading support from Zen-Fire currently supported in Sierra Chart. There is an alternative. Please have your broker put you on the CTS T4 trading platform service that Sierra Chart supports. Here are instructions: Switching to CTS T4 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-02 17:40:42
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