Support Board
Date/Time: Mon, 03 Feb 2025 22:46:23 +0000
Not holding data Connection.
View Count: 565
| [2019-12-16 19:10:14] |
| User277997 - Posts: 22 |
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Hi guys. Checking in re: my data connection. Stays connected for about 5 minutes then disconnects with the message "Notice: M2M Chart usage time has ended. Disconnecting from data feed because usage time has ended". Talked to the M2M guys and they don't have any experience with the message. Also - any update on the TD issues and how we communicate statements/etc going forward ? Thanks. |
| [2019-12-16 19:37:10] |
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We want you to restart Sierra Chart and enable the Force Login option on the Login window. Also make sure your computer clock is set accurately: Incorrect Date and/or Time Display, Missing Historical Intraday Data, Chart Not Updating Also - any update on the TD issues and how we communicate statements/etc going forward ? Yes we have a place to upload statements. We will put out a notice later today about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-16 19:37:20
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