Support Board
Date/Time: Mon, 03 Feb 2025 23:50:02 +0000
ESH20 [CBV][M] 1 Trades #3 | Encountered an out-of-memory condition when loading the cha
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| [2019-12-16 13:35:41] |
| User346364 - Posts: 15 |
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Hello SC! I am trying to view a historical tick chart, but every time I try to load the chart it returns this error: ESH20 [CBV][M] 1 Trades #3 | Encountered an out-of-memory condition when loading the chart data. | 2019-12-14 11:33:41.558 * My PC RAM is only ~30-35% untilized when this happens so it leaves me to wonder that it must be the platform itself returning this error. How do I overcome this? How could I increase the allocated RAM to the platform to allow it to load? Thank you |
| [2019-12-16 15:53:37] |
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Refer to: Working With Charts: Out of Memory Condition Make sure you are running the 64-bit version of Sierra Chart. But still the operating system can still give memory allocation errors anyway. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-12-16 17:52:23] |
| User346364 - Posts: 15 |
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Thank you for your speedy response. It has, however, not helped. Perhaps you could assist with what I am trying to achieve as I would not understand the platform as you do. I am trying to run an export of ES tick data from 2011. This is supported, as it is shown on your website. I have downloaded those days to the database, however, when I set the chart settings to load the database it begins to load (showing the loading screen) but then displays the blank screen with the error. I usually build the chart with the data and then do EDIT >> Export Bar Data to Text File. Is there a way to export the data base of tick data to text file without building on a chart? |
| [2019-12-16 21:41:07] |
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Instead you need to use this Export command: Edit Menu: Edit >> Export Intraday Data to Text file However, you can only export one contract month at a time this way. So you have to change the chart symbol multiple times going back in time and export each one. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-16 21:42:24
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| [2019-12-17 19:35:14] |
| User346364 - Posts: 15 |
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So based on that it would export individual contract months and not a rolling, continuous contract?
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| [2019-12-17 20:09:08] |
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Yes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-12-17 20:15:10] |
| User346364 - Posts: 15 |
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Is there no other way using Sierra Charts to export a continuous contract?
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| [2019-12-18 01:38:00] |
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No there is not.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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