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Direct MessagesDate/Time: Sat, 20 Apr 2024 09:02:56 +0000
denali
View Count: 645
| [2019-12-06 20:13:12] |
| User672082 - Posts: 60 |
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Hi, I have had denali in the recent past and just added money to my account to continue. I have followed all the instructions on the site but I cannot, for the life of me, get the [M] to populate. All I get is [CBV]. How do I fix this?
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| [2019-12-06 21:31:38] |
| John - SC Support - Posts: 30976 |
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One of the issues was that you had enabled 2 exchanges which were in conflict with one another. You had both the CME Group With Market Depth and the CME Group Without Market Depth. We have deactivated the CME Group Without Market Depth. If you want it the other way around (that is, you do not want the Market Depth), then let us know and we will get it switched. One other item to make sure of is that the option for Global Settings >> Data/Trade Service Settings >> Enable Support for Sierra Chart Data Feeds is Enabled. Refer to the information here: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-12-06 22:25:48] |
| Sierra_Chart Engineering - Posts: 14017 |
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If you still have a problem follow the instructions below. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart. Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-12-06 22:26:09
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