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Date/Time: Sat, 20 Apr 2024 03:56:03 +0000



can i change the time in a single chart a friend gave me?

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[2019-11-10 16:14:46]
User849502 - Posts: 299
Hello Those Who are Way Smarter than Me,

I friend gave me a copy of his footprint which I love. What I don't love is that it is on EST whilst all my charts have CST at the bottom. How can go into that chart and make it CST like all my other ones in that chartbook? All topics I seem to find are about changing the master clock which if fine, I just need his chart to be on my time(obviously it shows data just fine, it's the time along the bottom that's an hour off)

Please know I am really DUMB so if you could make the instructions like you were telling your granny I'd appreciate it.Thank you soooo much. KK
[2019-11-10 19:45:43]
caligola - Posts: 116
you can use a different time zone in a chart compared to the global time zone setting

Chart >> Chart Settings >> Advanced Settings. Set the Time Zone setting to a setting other than Use Global Time Zone.
Time Zone Setting: Using Different Time Zone in Individual Charts
[2019-11-10 21:25:01]
Sierra Chart Engineering - Posts: 104368
Here is the relevant documentation for this:
Time Zone Setting: Using Different Time Zone in Individual Charts
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-11-11 07:25:22]
User849502 - Posts: 299
thank you so much for you reply about the clock. Now I have a new question. I promise I will get better at using this...I enter an order yesterday for 2 buys of micro ES, my first trade done on the platform. It was offset by a trade I did in my existing TT xtrader acct so overnight and into this morning my statement at EDF Man shows I am flat. BUT my DOM for the micro still show the long 2 micro buys from Friday. How do I delete them? I can only see 'clear sim trade data'. I need to clear the Friday trades done as they are gone and done with sales somewhere else. Help please kind Support Board.
[2019-11-11 14:18:11]
Sierra Chart Engineering - Posts: 104368
This is what TT is currently reporting for your account:
Symbol  Quantity  Trade Account  Average Price  Open Profit/Loss  Daily Profit/Loss  Daily P/L Reset DateTime  High During Position  Low During Position  Last During Position  Margin Requirement  Service Average Price  Service Position Quantity  Currency  Entry DateTime
MESZ19_FUT_CME  2  **  0.00  0.00  0.00  00:00:00  0.00  0.00  3077.75  0.00  0.00  2    2019-11-08 13:58:18

We cannot change that. See what your clearing firm can do with TT in regards to this.

We do know that X trader is a different platform than the platform that we use. So apparently there is no synchronization between the two.

Now there is a way to set Sierra Chart to calculate the positions from fills and and this gives you the ability to clear the position from the Trading DOM or chart. Let us know if you want the documentation for that. But we think you might be confused by it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-11-11 14:20:50
[2019-11-11 16:52:58]
User849502 - Posts: 299
ok this is NO bueno. You have to be able to cancel out those futures trades. Example-I trade options too. So if I buy 10 calls on Friday expiry and hedge them with futures I do in my SC dom then at EOD the in the money calls cancel the long futures and my statement with clearer shows me flat. You are saying that the 10 lot future is going to stay on Do?. Well, that is silly. What do clients do who trade es options with you and hedge w futures?

You must be able to clear out the positions. I used TT pro for the past 19 years. Whatever I traded the prior day options or futures, and whether they were open trades or not, were all zero'ed out once I logged off TT and logged back on. If your platform sits on TT then why doesn't yours do that simple step? Also, I have CME Direct. I buy 2 lots in ES today, tomorrow when I log on into CME Direct there is zero position.

Either I am being dumb and misunderstanding totally this, or your platform is umm in need of a major change. I will send a copy of this to Ray too. Thank you as always for your time. Hope I am just being dumb...Karen
[2019-11-11 20:18:30]
Sierra Chart Engineering - Posts: 104368
This is strictly an issue because you have made related trades on completely separate TT platforms. You are using the old X Trader. Make sure you close your trades within Sierra Chart and not X Trader.

If you have further questions contact TT. They will be best able to help you. This is strictly all related to what you are doing with TT. Ray cannot help with this. You need to contact TT and explain that you are using the new TT FIX platform to initiate positions and the old X Trader platform to close those positions.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-11-12 03:55:20
[2019-11-12 08:09:12]
User849502 - Posts: 299
So you have answered my question then I believe - once you enter an order on your platform, it can only be removed by reversing that trade on your platform. Am I absolutely correct on that assumption? If I do not enter a reversing order I am stuck with that trade on my DOM for eternity, correct? So from now until the Dec micro rolls off the board I will have a long 2 lot on my DOM, correct? I have cancelled X Trader and was going to use your platform exclusively, but now I am rather doubting it as I will not be able to trade another Dec micro ES without that 2 lot showing up each and every day.


Also, this week I will be trading the weekly ES options that expire Friday. They are based on the Dec ES mini contract. I many times trade in the money options and hedge with the ES future. At the end of Friday, expiry, the futures and options will all cancel out one another leaving me a total flat position. If I am correct in what you are telling me, those futures will still be on my ES mini trading DOM on Monday morning even though they were settled and flat vs the options. Again, to be perfectly clear, are you saying my DOM will show the futures as there will NOT have been a reversing trade of the futures?

If this is indeed the case then your platform will not be suitable for me to trade off of. Thank you for your time in this, I am sure it's annoying. Whilst your platform is the Nirvana of charting I think if the above is all true you need some work on the trading aspect of it if you expect to have clients who do more than buy 2 sell 2, sell 5 buy 5...And most certainly you won't have anyone who uses options and futures together. KK
[2019-12-03 21:45:19]
Sierra Chart Engineering - Posts: 104368
We definitely do not think your conclusions are accurate. However, all of your questions need to be directed to TT. In your case we are just providing routing to TT and showing the Positions from TT. Sierra Chart uses the TT FIX Platform. Let them know.

See: https://www.youtube.com/watch?v=Ic8YU5zXsc4
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-03 21:49:27
[2019-12-04 17:13:18]
Sierra Chart Engineering - Posts: 104368
TT is going to be contacting you and explaining what has happened in your particular case since you are trading on completely separate systems, X trader and the TT platform.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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