Support Board
Date/Time: Mon, 03 Feb 2025 13:45:02 +0000
[User Discussion] - attached orders
View Count: 639
| [2019-10-29 20:33:36] |
| Todd - Posts: 62 |
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I have some attached orders (stop, target) on bmex exchange. I'm finding when the parent order fills the attached orders are sometimes erroring out due to system overload. With my current configuration, they do not seem to be resent and thus never make it to the exchange. Is there a setting I can make to have these rejected/errored (etc) orders resent? Or, any other form of workaround that doesn't require me to intervene manually? Thanks. |
| [2019-11-01 14:04:57] |
| Todd - Posts: 62 |
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What is the status on this ticket?
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| [2019-11-22 22:43:16] |
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Sorry for not responding. However, this is just something we cannot help with. There is no solution we can offer from our side. We are certainly not going to resend orders. This is not ever considered safe.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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