Support Board
Date/Time: Tue, 11 Mar 2025 18:01:58 +0000
Denali data with multiple copies of SC
View Count: 1469
| [2019-10-07 05:12:45] |
| User695518 - Posts: 53 |
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Hello, I am following the instructions here: Using Multiple Data and Trading Services at the Same Time I am currently running 1 main instance and 1 sub instance of SierraChart, both using Denali Data and SC order routing. I want to add another separate copy of SC in order to trade with a Rithmic account. On the separate Rithmic copy of SC, I can't seem to get the real-time Denali feed going. It seems I am getting historical data, but not real time data. I am also able to successfully place trades with Rithmic. I have submitted a message log. |
| [2019-10-07 14:34:38] |
| User695518 - Posts: 53 |
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I have tried setting Real-Time Data Client to: Generic sub-clients, SC exchange data service sub-client 1, 2... Any idea what the settings I need to make this work? Symbol Service Code: blank Historical Chart Symbol: ES?## Use Pattern Matching: Yes Error Filtering: off SC Data Symbol: ES?## SC Data Multiplier: 1 SC Data Service Code: cme Generic Sub-Client Server Address: 127.0.0.1:11099 Historical Data Server: 127.0.0.1:11098 Historical Daily Data Source: DTC Historical Historical Intraday Data Source: DTC Historical Real-Time Data Client: generic sub-clients = no real time data SC exchange data service sub-client 1 = no real time data SC exchange data service sub-client 2 = I did get some data, but it was missing depth for some levels in the DOM, so not sure that this was correct. |
| [2019-10-07 14:44:57] |
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I am currently running 1 main instance and 1 sub instance of SierraChart, both using Denali Data and SC order routing. Make sure you are doing this properly. The method is described here:Using DTC Server for Data and Trading in Another Sierra Chart Instance Only use the method linked to above. Do not do anything you did in post #2 and that is far beyond our technical support to help with that. Revert all that you did in that regard. I want to add another separate copy of SC in order to trade with a Rithmic account. To accomplish this, simply install another copy of Sierra Chart configured to use Rithmic and then follow the instructions here:Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-07 14:45:42
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| [2019-10-07 14:53:19] |
| User695518 - Posts: 53 |
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Main instance and sub instance are working great, per new instance instructions. However, it is the separate copy of SC that is having issues. If I understand what you are saying, I should just setup the separate Rithmic copy of SC to just connect to SC real time data directly and forget about trying to use the existing real-time data feed from the separate main instance above, through the DTC server? |
| [2019-10-07 16:57:33] |
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No that is not what we are saying. In the other instance of Sierra Chart connected to Rithmic, just follow the instructions here: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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