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Date/Time: Fri, 03 May 2024 01:45:32 +0000



About the - User Discussion or Programming Help - thread

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[2019-09-16 12:02:57]
User365411 - Posts: 173
Hi SC staff,
just a couple of hint about this thread:
Meaning of User Discussion or Programming Help

1) please can you add a [Programming Help] label in front of programming help request (ACSIL/spreadsheet requests) instead of [User discussion] or no label at all like in my post here,
ACSIL Help - Sine wave indicator
that was labeled by me as "Programming Help" but it appears as a normal support request for other users.
I think that a precise label, best if it can be searchable, can help all the community.

2) better if you can provide a subforum area dedicated for ACSIL/spreadsheet requests, with a big alert "SC staff do not read this area" or "SC staff read but may or may not respond", so everyone knows what to expect, answers are mainly from users, they are all in one place and it's easy to find a previous solution.
I'm sure that like for other platforms, a user programming area can be a powerful addition.

Ty for your attention
[2019-09-17 11:49:13]
Sierra Chart Engineering - Posts: 104368
1. We will make sure Programming Help and User Discussion are visible to all users whether logged in or not.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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