Support Board
Date/Time: Sun, 24 Nov 2024 21:27:12 +0000
failure index charts
View Count: 1454
| [2013-12-12 07:59:40] |
| jaban - Posts: 66 |
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Hi system IB datafeed an old problem came back , cannot remember the solution Problem on Dax , EOE index charts Index HISTORICAL charts stop on nov 7 ,with or without " allow real time updating ". allowing real time updating causes a last bar with value 1 , so useless charts Intraday charts are oke , but only 6 weeks data Please have a look thanks jaban |
| [2013-12-12 11:36:08] |
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Go to one of the charts that you have a problem with, re-download the data by selecting Edit >> Delete All Data and Download. After this let us know the symbol of the chart and provide a copy of the Message Log, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log We only need to see the last 30 or so lines of the Message Log. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-12 12:06:18] |
| jaban - Posts: 66 |
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Hi Edit >> Delete All Data and Download. This does not solve the problem I still have index data till nov 7 and the last bar is a zero value when "Allow real time updating on on " and no last bar zero value when "Allow real time updating " is off. thanks |
| [2013-12-12 12:13:33] |
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We still do not have a Message Log. Without a message log we cannot attempt to help you. Please contact Interactive Brokers for help.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-12 12:20:36] |
| jaban - Posts: 66 |
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Symbols eoe-I-fta , dax-I-DTB Software version: 1061 | 2013-12-12 07:20:42 Usage end date: 2014-01-28 | 2013-12-12 07:20:42 Enabled for: Sierra Chart Historical Data Service. | 2013-12-12 07:20:42 Active service: Interactive Brokers | 2013-12-12 07:20:42 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2013-12-12 07:20:42 2013-12-12 07:20:42 Local computer clock time | 2013-12-12 07:20:42 2013-12-12 06:20:42 GMT time | 2013-12-12 07:20:42 2013-12-12 07:20:42 Time zone adjusted time | 2013-12-12 07:20:42 Time difference to server time: 2 seconds. | 2013-12-12 07:20:42 Program path: C:\SierraChart\ | 2013-12-12 07:20:42 Data Files path: C:\SierraChart\Data\ | 2013-12-12 07:20:42 OS Version Number: 5.1 | 2013-12-12 07:20:42 Checking for new symbol settings for ib | 2013-12-12 07:20:42 Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-12-12 07:20:48 The network socket is connected. | 2013-12-12 07:20:48 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-12-12 07:20:48 Starting TWS auto-login thread. | 2013-12-12 07:20:52 TWS auto-login thread ending. | 2013-12-12 07:20:54 TWS server version: 69 | 2013-12-12 07:20:54 IB: Connected. Waiting for account information. | 2013-12-12 07:20:54 IB Account information received. | 2013-12-12 07:20:54 Connected to IB Live account. | 2013-12-12 07:20:54 Next valid order ID: 1 | 2013-12-12 07:20:54 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2013-12-12 07:20:54 Message from IB: Market data farm connection is OK:eurofarm. IB Error Code: 2104. Request ID: -1. | 2013-12-12 07:20:54 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2013-12-12 07:20:54 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2013-12-12 07:20:54 Next valid order ID: 1 | 2013-12-12 07:20:54 IB Account information received. | 2013-12-12 07:20:54 Connected to IB Live account. | 2013-12-12 07:20:54 IB Trading service: Requesting Trade Positions for account: U170668 | 2013-12-12 07:20:59 IB: Requesting historical order fills for account U170668 | 2013-12-12 07:20:59 IB Trading service: Received Trade Positions download end message for account U170668 | 2013-12-12 07:20:59 Interactive Brokers - Starting real-time market data updates for: EOE-201312-FTA-EUR-200 | 2013-12-12 07:21:14 Subscribing to real-time True Data for symbol: EOE SecType: FUT Exchange: FTA Currency: EUR | 2013-12-12 07:21:14 Subscribing to symbol: EOE SecType: FUT Expiry: 201312 Exchange: FTA Currency: EUR Multiplier: 200 | 2013-12-12 07:21:14 HD Request # 2 - Downloading Intraday chart data for EOE-201312-FTA-EUR-200 to the file EOE-201312-FTA-EUR-200.scid. Service: ib | 2013-12-12 07:21:14 HD Request # 2 - Last Date-Time in file: 2013-12-11 21:59:56.0 | 2013-12-12 07:21:14 HD Request # 2 - Requesting a total of 0 days and 38478 seconds. | 2013-12-12 07:21:14 HD Request # 2 - IB Backfill - Seconds requested: 38478. Seconds Remaining: 0. | 2013-12-12 07:21:14 HD Request # 2 - Requesting 38478 Seconds of data at 30 secs with ending Date-Time at 2013-12-12 08:31:14 for EOE-201312-FTA-EUR-200 | 2013-12-12 07:21:14 Message from IB: HMDS data farm connection is OK:euhmds. IB Error Code: 2106. Request ID: -1. | 2013-12-12 07:21:24 Message from IB: Historical Market Data Service query message:HMDS server connection was successful.. IB Error Code: 165. Request ID: 4. | 2013-12-12 07:21:24 HD Request # 2 - Processing historical data message from TWS | 2013-12-12 07:21:24 HD Request # 2 - Receiving Intraday data for EOE-201312-FTA-EUR-200 starting at 2013-12-11 11:48:30 | 2013-12-12 07:21:24 HD Request # 2 - Received 1221 records and wrote 0 records from 2013-12-11 11:48:30 to 2013-12-11 21:59:30. | 2013-12-12 07:21:24 Interactive Brokers - Starting real-time market data updates for: ESTX50-201312-DTB | 2013-12-12 07:21:24 Subscribing to real-time True Data for symbol: ESTX50 SecType: FUT Exchange: DTB Currency: | 2013-12-12 07:21:24 Subscribing to symbol: ESTX50 SecType: FUT Expiry: 201312 Exchange: DTB Currency: Multiplier: | 2013-12-12 07:21:24 Interactive Brokers - Starting real-time market data updates for: EOE-I-FTA | 2013-12-12 07:21:24 Subscribing to real-time True Data for symbol: EOE SecType: IND Exchange: FTA Currency: | 2013-12-12 07:21:24 Subscribing to symbol: EOE SecType: IND Expiry: Exchange: FTA Currency: Multiplier: | 2013-12-12 07:21:24 HD Request # 3 - Downloading Historical Daily chart data for EOE-I-FTA. Starting date: 2013-11-06. Service: ib | 2013-12-12 07:21:24 HD Request # 3 - Requesting historical Daily data for EOE-I-FTA starting at 2013-11-05 | 2013-12-12 07:21:24 Interactive Brokers - Starting real-time market data updates for: DAX-201312-DTB | 2013-12-12 07:21:24 Subscribing to real-time True Data for symbol: DAX SecType: FUT Exchange: DTB Currency: | 2013-12-12 07:21:24 Subscribing to symbol: DAX SecType: FUT Expiry: 201312 Exchange: DTB Currency: Multiplier: | 2013-12-12 07:21:24 Interactive Brokers - Starting real-time market data updates for: YM-201312-ECBOT | 2013-12-12 07:21:24 Subscribing to real-time True Data for symbol: YM SecType: FUT Exchange: ECBOT Currency: | 2013-12-12 07:21:24 Subscribing to symbol: YM SecType: FUT Expiry: 201312 Exchange: ECBOT Currency: Multiplier: | 2013-12-12 07:21:24 Interactive Brokers - Starting real-time market data updates for: ES-201312-GLOBEX | 2013-12-12 07:21:24 Subscribing to real-time True Data for symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2013-12-12 07:21:24 Subscribing to symbol: ES SecType: FUT Expiry: 201312 Exchange: GLOBEX Currency: Multiplier: | 2013-12-12 07:21:24 HD Request # 3 - Received 0 records and wrote 0 records for EOE-I-FTA | 2013-12-12 07:21:25 HD Request # 3 - Daily download COMPLETE for EOE-I-FTA | 2013-12-12 07:21:25 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2013-12-12 07:21:25 HD Request # 2 - Received 1221 records from 2013-12-11 11:48:30 to 2013-12-11 21:59:30 (10.2 hours) and wrote 0 records for EOE-201312-FTA-EUR-200 | 2013-12-12 07:21:26 HD Request # 2 - Intraday download COMPLETE for EOE-201312-FTA-EUR-200 | 2013-12-12 07:21:26 Real-time Intraday chart data file updates started for EOE-201312-FTA-EUR-200 | 2013-12-12 07:21:26 HD Request # 4 - Downloading Intraday chart data for ESTX50-201312-DTB to the file ESTX50-201312-DTB.scid. Service: ib | 2013-12-12 07:21:26 HD Request # 4 - Last Date-Time in file: 2013-12-11 22:04:08.0 | 2013-12-12 07:21:26 HD Request # 4 - Requesting a total of 0 days and 38238 seconds. | 2013-12-12 07:21:26 HD Request # 4 - IB Backfill - Seconds requested: 38238. Seconds Remaining: 0. | 2013-12-12 07:21:26 HD Request # 4 - Requesting 38238 Seconds of data at 30 secs with ending Date-Time at 2013-12-12 08:31:26 for ESTX50-201312-DTB | 2013-12-12 07:21:26 HD Request # 4 - Processing historical data message from TWS | 2013-12-12 07:21:27 HD Request # 4 - Receiving Intraday data for ESTX50-201312-DTB starting at 2013-12-11 11:59:00 | 2013-12-12 07:21:27 HD Request # 4 - Timestamp of first Intraday data file record written: 2013-12-11 22:04:30 | 2013-12-12 07:21:27 HD Request # 4 - Received 1212 records and wrote 1 records from 2013-12-11 11:59:00 to 2013-12-11 22:04:30. | 2013-12-12 07:21:27 HD Request # 4 - Received 1212 records from 2013-12-11 11:59:00 to 2013-12-11 22:04:30 (10.1 hours) and wrote 1 record for ESTX50-201312-DTB | 2013-12-12 07:21:29 HD Request # 4 - Intraday download COMPLETE for ESTX50-201312-DTB | 2013-12-12 07:21:29 Real-time Intraday chart data file updates started for ESTX50-201312-DTB | 2013-12-12 07:21:29 HD Request # 5 - Downloading Intraday chart data for DAX-201312-DTB to the file DAX-201312-DTB.scid. Service: ib | 2013-12-12 07:21:29 HD Request # 5 - Last Date-Time in file: 2013-12-11 22:04:08.0 | 2013-12-12 07:21:29 HD Request # 5 - Requesting a total of 0 days and 38241 seconds. | 2013-12-12 07:21:29 HD Request # 5 - IB Backfill - Seconds requested: 38241. Seconds Remaining: 0. | 2013-12-12 07:21:29 HD Request # 5 - Requesting 38241 Seconds of data at 30 secs with ending Date-Time at 2013-12-12 08:31:29 for DAX-201312-DTB | 2013-12-12 07:21:29 HD Request # 5 - Processing historical data message from TWS | 2013-12-12 07:21:29 HD Request # 5 - Receiving Intraday data for DAX-201312-DTB starting at 2013-12-11 11:59:00 | 2013-12-12 07:21:29 HD Request # 5 - Timestamp of first Intraday data file record written: 2013-12-11 22:04:30 | 2013-12-12 07:21:29 HD Request # 5 - Received 1212 records and wrote 1 records from 2013-12-11 11:59:00 to 2013-12-11 22:04:30. | 2013-12-12 07:21:29 HD Request # 5 - Received 1212 records from 2013-12-11 11:59:00 to 2013-12-11 22:04:30 (10.1 hours) and wrote 1 record for DAX-201312-DTB | 2013-12-12 07:21:32 HD Request # 5 - Intraday download COMPLETE for DAX-201312-DTB | 2013-12-12 07:21:32 Real-time Intraday chart data file updates started for DAX-201312-DTB | 2013-12-12 07:21:32 HD Request # 6 - Downloading Intraday chart data for YM-201312-ECBOT to the file YM-201312-ECBOT.scid. Service: ib | 2013-12-12 07:21:32 HD Request # 6 - Last Date-Time in file: 2013-12-11 22:41:59.0 | 2013-12-12 07:21:32 HD Request # 6 - Requesting a total of 0 days and 35973 seconds. | 2013-12-12 07:21:32 HD Request # 6 - IB Backfill - Seconds requested: 35973. Seconds Remaining: 0. | 2013-12-12 07:21:32 HD Request # 6 - Requesting 35973 Seconds of data at 30 secs with ending Date-Time at 2013-12-12 08:31:32 for YM-201312-ECBOT | 2013-12-12 07:21:32 HD Request # 6 - Processing historical data message from TWS | 2013-12-12 07:21:32 HD Request # 6 - Receiving Intraday data for YM-201312-ECBOT starting at 2013-12-11 21:31:30 | 2013-12-12 07:21:32 HD Request # 6 - Timestamp of first Intraday data file record written: 2013-12-11 22:42:00 | 2013-12-12 07:21:32 HD Request # 6 - Received 1060 records and wrote 949 records from 2013-12-11 21:31:30 to 2013-12-12 07:21:00. | 2013-12-12 07:21:32 Remote instance connected: C:\SierraChart FX\SierraChart.exe | 2013-12-12 07:21:33 HD Request # 6 - Received 1060 records from 2013-12-11 21:31:30 to 2013-12-12 07:21:00 (9.8 hours) and wrote 949 records for YM-201312-ECBOT | 2013-12-12 07:21:35 HD Request # 6 - Intraday download COMPLETE for YM-201312-ECBOT | 2013-12-12 07:21:35 Real-time Intraday chart data file updates started for YM-201312-ECBOT | 2013-12-12 07:21:35 HD Request # 7 - Downloading Intraday chart data for ES-201312-GLOBEX to the file ES-201312-GLOBEX.scid. Service: ib | 2013-12-12 07:21:35 HD Request # 7 - Last Date-Time in file: 2013-12-11 22:42:02.0 | 2013-12-12 07:21:35 HD Request # 7 - Requesting a total of 0 days and 35973 seconds. | 2013-12-12 07:21:35 HD Request # 7 - IB Backfill - Seconds requested: 35973. Seconds Remaining: 0. | 2013-12-12 07:21:35 HD Request # 7 - Requesting 35973 Seconds of data at 30 secs with ending Date-Time at 2013-12-12 08:31:35 for ES-201312-GLOBEX | 2013-12-12 07:21:35 HD Request # 7 - Processing historical data message from TWS | 2013-12-12 07:21:35 HD Request # 7 - Receiving Intraday data for ES-201312-GLOBEX starting at 2013-12-11 21:32:00 | 2013-12-12 07:21:35 HD Request # 7 - Timestamp of first Intraday data file record written: 2013-12-11 22:42:30 | 2013-12-12 07:21:35 HD Request # 7 - Received 1059 records and wrote 948 records from 2013-12-11 21:32:00 to 2013-12-12 07:21:00. | 2013-12-12 07:21:35 HD Request # 7 - Received 1059 records from 2013-12-11 21:32:00 to 2013-12-12 07:21:00 (9.8 hours) and wrote 948 records for ES-201312-GLOBEX | 2013-12-12 07:21:38 HD Request # 7 - Intraday download COMPLETE for ES-201312-GLOBEX | 2013-12-12 07:21:38 Real-time Intraday chart data file updates started for ES-201312-GLOBEX | 2013-12-12 07:21:38 Message from IB: HMDS data farm connection is inactive but should be available upon demand.euhmds. IB Error Code: 2107. Request ID: -1. | 2013-12-12 07:28:15 Subscribing to real-time True Data for symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2013-12-12 07:51:02 Message from IB: Duplicate ticker id. IB Error Code: 102. Request ID: 13. Symbol: ES-201312-GLOBEX. | 2013-12-12 07:51:02 Subscribing to real-time True Data for symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2013-12-12 07:51:32 Subscribing to real-time True Data for symbol: YM SecType: FUT Exchange: ECBOT Currency: | 2013-12-12 07:51:32 Message from IB: Duplicate ticker id. IB Error Code: 102. Request ID: 13. Symbol: ES-201312-GLOBEX. | 2013-12-12 07:51:32 Message from IB: Duplicate ticker id. IB Error Code: 102. Request ID: 11. Symbol: YM-201312-ECBOT. | 2013-12-12 07:51:32 Subscribing to real-time True Data for symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2013-12-12 08:21:28 Message from IB: Duplicate ticker id. IB Error Code: 102. Request ID: 13. Symbol: ES-201312-GLOBEX. | 2013-12-12 08:21:28 Subscribing to real-time True Data for symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2013-12-12 08:33:08 Message from IB: Duplicate ticker id. IB Error Code: 102. Request ID: 13. Symbol: ES-201312-GLOBEX. | 2013-12-12 08:33:08 Interactive Brokers - Starting real-time market data updates for: DAX-I-DTB | 2013-12-12 08:36:56 Subscribing to real-time True Data for symbol: DAX SecType: IND Exchange: DTB Currency: | 2013-12-12 08:36:56 Subscribing to symbol: DAX SecType: IND Expiry: Exchange: DTB Currency: Multiplier: | 2013-12-12 08:36:56 HD Request # 8 - Downloading Historical Daily chart data for DAX-I-DTB. Starting date: 2013-11-07. Service: ib | 2013-12-12 08:36:56 HD Request # 8 - Requesting historical Daily data for DAX-I-DTB starting at 2013-11-06 | 2013-12-12 08:36:56 Interactive Brokers - Starting real-time market data updates for: SMI-I-SOFFEX | 2013-12-12 08:36:56 Subscribing to real-time True Data for symbol: SMI SecType: IND Exchange: SOFFEX Currency: | 2013-12-12 08:36:56 Subscribing to symbol: SMI SecType: IND Expiry: Exchange: SOFFEX Currency: Multiplier: | 2013-12-12 08:36:56 HD Request # 8 - Received 0 records and wrote 0 records for DAX-I-DTB | 2013-12-12 08:36:57 HD Request # 8 - Daily download COMPLETE for DAX-I-DTB | 2013-12-12 08:36:57 HD Request # 9 - Downloading Historical Daily chart data for SMI-I-SOFFEX. Starting date: 2013-11-07. Service: ib | 2013-12-12 08:36:57 HD Request # 9 - Requesting historical Daily data for SMI-I-SOFFEX starting at 2013-11-06 | 2013-12-12 08:36:57 Message from IB: HMDS data farm connection is OK:euhmds. IB Error Code: 2106. Request ID: -1. | 2013-12-12 08:36:57 HD Request # 9 - Received 0 records and wrote 0 records for SMI-I-SOFFEX | 2013-12-12 08:36:57 HD Request # 9 - Daily download COMPLETE for SMI-I-SOFFEX | 2013-12-12 08:36:57 Subscribing to real-time True Data for symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2013-12-12 08:40:22 Message from IB: Duplicate ticker id. IB Error Code: 102. Request ID: 13. Symbol: ES-201312-GLOBEX. | 2013-12-12 08:40:22 HD Request # 10 - Downloading Intraday chart data for eoe-I-fta to the file eoe-I-fta.scid. Service: ib | 2013-12-12 08:48:44 HD Request # 10 - Last Date-Time in file: 2013-12-09 17:35:12.0 | 2013-12-12 08:48:44 HD Request # 10 - Requesting a total of 2 days and 59612 seconds. | 2013-12-12 08:48:44 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 146012. | 2013-12-12 08:48:44 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-10 17:25:12 for eoe-I-fta | 2013-12-12 08:48:44 HD Request # 10 - Processing historical data message from TWS | 2013-12-12 08:48:45 HD Request # 10 - Receiving Intraday data for eoe-I-fta starting at 2013-12-06 10:45:00 | 2013-12-12 08:48:45 HD Request # 10 - Timestamp of first Intraday data file record written: 2013-12-09 17:35:30 | 2013-12-12 08:48:45 HD Request # 10 - Received 2881 records and wrote 1020 records from 2013-12-06 10:45:00 to 2013-12-10 17:25:00. | 2013-12-12 08:48:45 HD Request # 10 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 59612. | 2013-12-12 08:48:47 HD Request # 10 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-11 17:25:12 for eoe-I-fta | 2013-12-12 08:48:47 HD Request # 10 - Processing historical data message from TWS | 2013-12-12 08:48:48 HD Request # 10 - Received 2881 records and wrote 1040 records from 2013-12-09 10:45:00 to 2013-12-11 17:25:00. | 2013-12-12 08:48:48 HD Request # 10 - IB Backfill - Seconds requested: 59612. Seconds Remaining: 0. | 2013-12-12 08:48:50 HD Request # 10 - Requesting 59612 Seconds of data at 30 secs with ending Date-Time at 2013-12-12 09:58:44 for eoe-I-fta | 2013-12-12 08:48:50 HD Request # 10 - Processing historical data message from TWS | 2013-12-12 08:48:51 HD Request # 10 - Received 1870 records and wrote 29 records from 2013-12-10 10:45:00 to 2013-12-11 17:39:30. | 2013-12-12 08:48:51 HD Request # 10 - Received 7632 records from 2013-12-06 10:45:00 to 2013-12-11 17:39:30 (5.3 days) and wrote 2089 records for eoe-I-fta | 2013-12-12 08:48:53 HD Request # 10 - Intraday download COMPLETE for eoe-I-fta | 2013-12-12 08:48:53 Real-time Intraday chart data file updates started for EOE-I-FTA | 2013-12-12 08:48:53 Subscribing to real-time True Data for symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2013-12-12 08:50:43 Message from IB: Duplicate ticker id. IB Error Code: 102. Request ID: 13. Symbol: ES-201312-GLOBEX. | 2013-12-12 08:50:43 Subscribing to real-time True Data for symbol: DAX SecType: FUT Exchange: DTB Currency: | 2013-12-12 08:53:01 Subscribing to real-time True Data for symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2013-12-12 08:53:01 Message from IB: Duplicate ticker id. IB Error Code: 102. Request ID: 9. Symbol: DAX-201312-DTB. | 2013-12-12 08:53:01 Message from IB: Duplicate ticker id. IB Error Code: 102. Request ID: 13. Symbol: ES-201312-GLOBEX. | 2013-12-12 08:53:01 Subscribing to real-time True Data for symbol: EOE SecType: FUT Exchange: FTA Currency: EUR | 2013-12-12 09:01:16 Subscribing to real-time True Data for symbol: DAX SecType: IND Exchange: DTB Currency: | 2013-12-12 09:01:16 Subscribing to real-time True Data for symbol: DAX SecType: FUT Exchange: DTB Currency: | 2013-12-12 09:01:16 Subscribing to real-time True Data for symbol: EOE SecType: IND Exchange: FTA Currency: | 2013-12-12 09:01:16 Subscribing to real-time True Data for symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2013-12-12 09:01:16 Message from IB: Duplicate ticker id. IB Error Code: 102. Request ID: 2. Symbol: EOE-201312-FTA-EUR-200. | 2013-12-12 09:01:16 Message from IB: Duplicate ticker id. IB Error Code: 102. Request ID: 19. Symbol: DAX-I-DTB. | 2013-12-12 09:01:16 Message from IB: Duplicate ticker id. IB Error Code: 102. Request ID: 7. Symbol: EOE-I-FTA. | 2013-12-12 09:01:16 Message from IB: Duplicate ticker id. IB Error Code: 102. Request ID: 13. Symbol: ES-201312-GLOBEX. | 2013-12-12 09:01:16 Message from IB: Duplicate ticker id. IB Error Code: 102. Request ID: 9. Symbol: DAX-201312-DTB. | 2013-12-12 09:01:16 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES-201403-GLOBEX.scid | 2013-12-12 09:31:25 Interactive Brokers - Starting real-time market data updates for: ES-201403-GLOBEX | 2013-12-12 09:31:26 Subscribing to real-time True Data for symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2013-12-12 09:31:26 Subscribing to symbol: ES SecType: FUT Expiry: 201403 Exchange: GLOBEX Currency: Multiplier: | 2013-12-12 09:31:26 HD Request # 11 - Downloading Intraday chart data for ES-201403-GLOBEX to the file ES-201403-GLOBEX.scid. Service: ib | 2013-12-12 09:31:26 Compressing file: C:\SierraChart\Data\ES-201403-GLOBEX.scid. This may take a while... | 2013-12-12 09:31:26 HD Request # 11 - Last Date-Time in file: 00:00:00.0 | 2013-12-12 09:31:26 HD Request # 11 - Requesting a total of 15 days and 0 seconds. | 2013-12-12 09:31:26 HD Request # 11 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1209600. | 2013-12-12 09:31:26 HD Request # 11 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-11-28 10:41:26 for ES-201403-GLOBEX | 2013-12-12 09:31:26 HD Request # 11 - Processing historical data message from TWS | 2013-12-12 09:31:27 HD Request # 11 - Receiving Intraday data for ES-201403-GLOBEX starting at 2013-11-27 09:41:00 | 2013-12-12 09:31:27 HD Request # 11 - Timestamp of first Intraday data file record written: 2013-11-27 09:41:00 | 2013-12-12 09:31:27 HD Request # 11 - Received 2874 records and wrote 2874 records from 2013-11-27 09:41:00 to 2013-11-28 10:41:00. | 2013-12-12 09:31:27 HD Request # 11 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1123200. | 2013-12-12 09:31:29 HD Request # 11 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-11-29 10:41:26 for ES-201403-GLOBEX | 2013-12-12 09:31:29 HD Request # 11 - Processing historical data message from TWS | 2013-12-12 09:31:30 HD Request # 11 - Received 2846 records and wrote 2065 records from 2013-11-28 04:11:00 to 2013-11-29 10:41:00. | 2013-12-12 09:31:30 HD Request # 11 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1036800. | 2013-12-12 09:31:32 HD Request # 11 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-11-30 10:41:26 for ES-201403-GLOBEX | 2013-12-12 09:31:32 HD Request # 11 - Processing historical data message from TWS | 2013-12-12 09:31:33 HD Request # 11 - Received 2845 records and wrote 1027 records from 2013-11-28 12:45:00 to 2013-11-29 19:14:30. | 2013-12-12 09:31:33 HD Request # 11 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 950400. | 2013-12-12 09:31:35 HD Request # 11 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-01 10:41:26 for ES-201403-GLOBEX | 2013-12-12 09:31:35 HD Request # 11 - Processing historical data message from TWS | 2013-12-12 09:31:36 HD Request # 11 - Received 2845 records and wrote 0 records from 2013-11-28 12:45:00 to 2013-11-29 19:14:30. | 2013-12-12 09:31:36 HD Request # 11 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 864000. | 2013-12-12 09:31:38 HD Request # 11 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-02 10:41:26 for ES-201403-GLOBEX | 2013-12-12 09:31:38 HD Request # 11 - Processing historical data message from TWS | 2013-12-12 09:31:39 HD Request # 11 - Received 2881 records and wrote 1283 records from 2013-11-29 05:56:00 to 2013-12-02 10:41:00. | 2013-12-12 09:31:39 HD Request # 11 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 777600. | 2013-12-12 09:31:41 HD Request # 11 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-03 10:41:26 for ES-201403-GLOBEX | 2013-12-12 09:31:41 HD Request # 11 - Processing historical data message from TWS | 2013-12-12 09:31:42 HD Request # 11 - Received 2874 records and wrote 2753 records from 2013-12-02 09:41:00 to 2013-12-03 10:41:00. | 2013-12-12 09:31:42 HD Request # 11 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 691200. | 2013-12-12 09:31:44 HD Request # 11 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-04 10:41:26 for ES-201403-GLOBEX | 2013-12-12 09:31:44 HD Request # 11 - Processing historical data message from TWS | 2013-12-12 09:31:45 HD Request # 11 - Received 2881 records and wrote 2760 records from 2013-12-03 09:41:00 to 2013-12-04 10:41:00. | 2013-12-12 09:31:45 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\YM-201403-ECBOT.scid | 2013-12-12 09:31:46 Interactive Brokers - Starting real-time market data updates for: YM-201403-ECBOT | 2013-12-12 09:31:47 Subscribing to real-time True Data for symbol: YM SecType: FUT Exchange: ECBOT Currency: | 2013-12-12 09:31:47 Subscribing to symbol: YM SecType: FUT Expiry: 201403 Exchange: ECBOT Currency: Multiplier: | 2013-12-12 09:31:47 HD Request # 11 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 604800. | 2013-12-12 09:31:47 HD Request # 11 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-05 10:41:26 for ES-201403-GLOBEX | 2013-12-12 09:31:47 HD Request # 11 - Processing historical data message from TWS | 2013-12-12 09:31:48 HD Request # 11 - Received 2881 records and wrote 2760 records from 2013-12-04 09:41:00 to 2013-12-05 10:41:00. | 2013-12-12 09:31:48 HD Request # 11 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 518400. | 2013-12-12 09:31:50 HD Request # 11 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-06 10:41:26 for ES-201403-GLOBEX | 2013-12-12 09:31:50 HD Request # 11 - Processing historical data message from TWS | 2013-12-12 09:31:51 HD Request # 11 - Received 2881 records and wrote 2760 records from 2013-12-05 09:41:00 to 2013-12-06 10:41:00. | 2013-12-12 09:31:51 HD Request # 11 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 432000. | 2013-12-12 09:31:53 HD Request # 11 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-07 10:41:26 for ES-201403-GLOBEX | 2013-12-12 09:31:53 HD Request # 11 - Processing historical data message from TWS | 2013-12-12 09:31:54 HD Request # 11 - Received 2880 records and wrote 1477 records from 2013-12-05 22:00:00 to 2013-12-06 23:14:30. | 2013-12-12 09:31:54 HD Request # 11 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 345600. | 2013-12-12 09:31:56 HD Request # 11 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-08 10:41:26 for ES-201403-GLOBEX | 2013-12-12 09:31:56 HD Request # 11 - Processing historical data message from TWS | 2013-12-12 09:31:57 HD Request # 11 - Received 2880 records and wrote 0 records from 2013-12-05 22:00:00 to 2013-12-06 23:14:30. | 2013-12-12 09:31:57 HD Request # 11 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 259200. | 2013-12-12 09:31:59 HD Request # 11 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-09 10:41:26 for ES-201403-GLOBEX | 2013-12-12 09:31:59 HD Request # 11 - Processing historical data message from TWS | 2013-12-12 09:32:00 HD Request # 11 - Received 2881 records and wrote 1283 records from 2013-12-06 09:41:00 to 2013-12-09 10:41:00. | 2013-12-12 09:32:00 HD Request # 11 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 172800. | 2013-12-12 09:32:03 HD Request # 11 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-10 10:41:26 for ES-201403-GLOBEX | 2013-12-12 09:32:03 HD Request # 11 - Processing historical data message from TWS | 2013-12-12 09:32:03 HD Request # 11 - Received 2881 records and wrote 2760 records from 2013-12-09 09:41:00 to 2013-12-10 10:41:00. | 2013-12-12 09:32:03 HD Request # 11 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 86400. | 2013-12-12 09:32:06 HD Request # 11 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-11 10:41:26 for ES-201403-GLOBEX | 2013-12-12 09:32:06 HD Request # 11 - Processing historical data message from TWS | 2013-12-12 09:32:06 HD Request # 11 - Received 2881 records and wrote 2760 records from 2013-12-10 09:41:00 to 2013-12-11 10:41:00. | 2013-12-12 09:32:06 HD Request # 11 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 0. | 2013-12-12 09:32:09 HD Request # 11 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-12 10:41:26 for ES-201403-GLOBEX | 2013-12-12 09:32:09 HD Request # 11 - Processing historical data message from TWS | 2013-12-12 09:32:09 HD Request # 11 - Received 2743 records and wrote 2622 records from 2013-12-11 09:41:00 to 2013-12-12 09:32:00. | 2013-12-12 09:32:09 HD Request # 11 - Received 42954 records from 2013-11-27 09:41:00 to 2013-12-12 09:32:00 (15.0 days) and wrote 29184 records for ES-201403-GLOBEX | 2013-12-12 09:32:12 HD Request # 11 - Intraday download COMPLETE for ES-201403-GLOBEX | 2013-12-12 09:32:12 Real-time Intraday chart data file updates started for ES-201403-GLOBEX | 2013-12-12 09:32:12 HD Request # 12 - Downloading Intraday chart data for YM-201403-ECBOT to the file YM-201403-ECBOT.scid. Service: ib | 2013-12-12 09:32:12 Compressing file: C:\SierraChart\Data\YM-201403-ECBOT.scid. This may take a while... | 2013-12-12 09:32:12 HD Request # 12 - Last Date-Time in file: 00:00:00.0 | 2013-12-12 09:32:12 HD Request # 12 - Requesting a total of 15 days and 0 seconds. | 2013-12-12 09:32:12 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1209600. | 2013-12-12 09:32:12 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-11-28 10:42:12 for YM-201403-ECBOT | 2013-12-12 09:32:12 HD Request # 12 - Processing historical data message from TWS | 2013-12-12 09:32:12 HD Request # 12 - Receiving Intraday data for YM-201403-ECBOT starting at 2013-11-27 09:42:00 | 2013-12-12 09:32:12 HD Request # 12 - Timestamp of first Intraday data file record written: 2013-11-27 09:42:00 | 2013-12-12 09:32:12 HD Request # 12 - Received 2840 records and wrote 2840 records from 2013-11-27 09:42:00 to 2013-11-28 10:42:00. | 2013-12-12 09:32:12 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1123200. | 2013-12-12 09:32:15 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-11-29 10:42:12 for YM-201403-ECBOT | 2013-12-12 09:32:15 HD Request # 12 - Processing historical data message from TWS | 2013-12-12 09:32:15 HD Request # 12 - Received 2563 records and wrote 1782 records from 2013-11-28 04:12:00 to 2013-11-29 10:42:00. | 2013-12-12 09:32:15 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 1036800. | 2013-12-12 09:32:18 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-11-30 10:42:12 for YM-201403-ECBOT | 2013-12-12 09:32:18 HD Request # 12 - Processing historical data message from TWS | 2013-12-12 09:32:18 HD Request # 12 - Received 2562 records and wrote 1025 records from 2013-11-28 12:45:00 to 2013-11-29 19:14:30. | 2013-12-12 09:32:18 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 950400. | 2013-12-12 09:32:21 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-01 10:42:12 for YM-201403-ECBOT | 2013-12-12 09:32:21 HD Request # 12 - Processing historical data message from TWS | 2013-12-12 09:32:21 HD Request # 12 - Received 2562 records and wrote 0 records from 2013-11-28 12:45:00 to 2013-11-29 19:14:30. | 2013-12-12 09:32:21 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 864000. | 2013-12-12 09:32:24 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-02 10:42:12 for YM-201403-ECBOT | 2013-12-12 09:32:24 HD Request # 12 - Processing historical data message from TWS | 2013-12-12 09:32:24 HD Request # 12 - Received 2881 records and wrote 1285 records from 2013-11-29 05:57:00 to 2013-12-02 10:42:00. | 2013-12-12 09:32:24 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 777600. | 2013-12-12 09:32:27 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-03 10:42:12 for YM-201403-ECBOT | 2013-12-12 09:32:27 HD Request # 12 - Processing historical data message from TWS | 2013-12-12 09:32:27 HD Request # 12 - Received 2786 records and wrote 2665 records from 2013-12-02 09:42:00 to 2013-12-03 10:42:00. | 2013-12-12 09:32:27 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 691200. | 2013-12-12 09:32:30 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-04 10:42:12 for YM-201403-ECBOT | 2013-12-12 09:32:30 HD Request # 12 - Processing historical data message from TWS | 2013-12-12 09:32:30 HD Request # 12 - Received 2871 records and wrote 2750 records from 2013-12-03 09:42:00 to 2013-12-04 10:42:00. | 2013-12-12 09:32:30 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 604800. | 2013-12-12 09:32:33 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-05 10:42:12 for YM-201403-ECBOT | 2013-12-12 09:32:33 HD Request # 12 - Processing historical data message from TWS | 2013-12-12 09:32:33 HD Request # 12 - Received 2872 records and wrote 2751 records from 2013-12-04 09:42:00 to 2013-12-05 10:42:00. | 2013-12-12 09:32:33 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 518400. | 2013-12-12 09:32:36 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-06 10:42:12 for YM-201403-ECBOT | 2013-12-12 09:32:36 HD Request # 12 - Processing historical data message from TWS | 2013-12-12 09:32:36 HD Request # 12 - Received 2870 records and wrote 2749 records from 2013-12-05 09:42:00 to 2013-12-06 10:42:00. | 2013-12-12 09:32:36 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 432000. | 2013-12-12 09:32:39 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-07 10:42:12 for YM-201403-ECBOT | 2013-12-12 09:32:39 HD Request # 12 - Processing historical data message from TWS | 2013-12-12 09:32:39 HD Request # 12 - Received 2869 records and wrote 1475 records from 2013-12-05 22:00:00 to 2013-12-06 23:14:30. | 2013-12-12 09:32:39 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 345600. | 2013-12-12 09:32:42 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-08 10:42:12 for YM-201403-ECBOT | 2013-12-12 09:32:42 HD Request # 12 - Processing historical data message from TWS | 2013-12-12 09:32:42 HD Request # 12 - Received 2869 records and wrote 0 records from 2013-12-05 22:00:00 to 2013-12-06 23:14:30. | 2013-12-12 09:32:42 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 259200. | 2013-12-12 09:32:44 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-09 10:42:12 for YM-201403-ECBOT | 2013-12-12 09:32:44 HD Request # 12 - Processing historical data message from TWS | 2013-12-12 09:32:45 HD Request # 12 - Received 2881 records and wrote 1285 records from 2013-12-06 09:42:00 to 2013-12-09 10:42:00. | 2013-12-12 09:32:45 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 172800. | 2013-12-12 09:32:47 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-10 10:42:12 for YM-201403-ECBOT | 2013-12-12 09:32:47 HD Request # 12 - Processing historical data message from TWS | 2013-12-12 09:32:48 HD Request # 12 - Received 2880 records and wrote 2759 records from 2013-12-09 09:42:00 to 2013-12-10 10:42:00. | 2013-12-12 09:32:48 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 86400. | 2013-12-12 09:32:50 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-11 10:42:12 for YM-201403-ECBOT | 2013-12-12 09:32:50 HD Request # 12 - Processing historical data message from TWS | 2013-12-12 09:32:51 HD Request # 12 - Received 2880 records and wrote 2759 records from 2013-12-10 09:42:00 to 2013-12-11 10:42:00. | 2013-12-12 09:32:51 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 0. | 2013-12-12 09:32:53 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-12 10:42:12 for YM-201403-ECBOT | 2013-12-12 09:32:53 HD Request # 12 - Processing historical data message from TWS | 2013-12-12 09:32:54 HD Request # 12 - Received 2742 records and wrote 2621 records from 2013-12-11 09:42:00 to 2013-12-12 09:32:30. | 2013-12-12 09:32:54 HD Request # 12 - Received 41928 records from 2013-11-27 09:42:00 to 2013-12-12 09:32:30 (15.0 days) and wrote 28746 records for YM-201403-ECBOT | 2013-12-12 09:32:56 HD Request # 12 - Intraday download COMPLETE for YM-201403-ECBOT | 2013-12-12 09:32:56 Real-time Intraday chart data file updates started for YM-201403-ECBOT | 2013-12-12 09:32:56 HD Request # 13 - Downloading Historical Daily chart data for eoe-I-fta. Starting date: 1963-12-12. Service: ib | 2013-12-12 12:58:24 HD Request # 13 - Requesting historical Daily data for eoe-I-fta starting at 1963-12-11 | 2013-12-12 12:58:24 HD Request # 13 - Received 0 records and wrote 0 records for eoe-I-fta | 2013-12-12 12:58:24 HD Request # 13 - Daily download COMPLETE for eoe-I-fta | 2013-12-12 12:58:24 HD Request # 14 - Downloading Historical Daily chart data for eoe-I-fta. Starting date: 1963-12-12. Service: ib | 2013-12-12 12:58:59 HD Request # 14 - Requesting historical Daily data for eoe-I-fta starting at 1963-12-11 | 2013-12-12 12:58:59 HD Request # 14 - Received 0 records and wrote 0 records for eoe-I-fta | 2013-12-12 12:59:00 HD Request # 14 - Daily download COMPLETE for eoe-I-fta | 2013-12-12 12:59:00 HD Request # 15 - Downloading Historical Daily chart data for DAX-I-DTB. Starting date: 1963-12-12. Service: ib | 2013-12-12 12:59:30 HD Request # 15 - Requesting historical Daily data for DAX-I-DTB starting at 1963-12-11 | 2013-12-12 12:59:30 HD Request # 15 - Received 0 records and wrote 0 records for DAX-I-DTB | 2013-12-12 12:59:30 HD Request # 15 - Daily download COMPLETE for DAX-I-DTB | 2013-12-12 12:59:30 HD Request # 16 - Downloading Historical Daily chart data for DAX-I-DTB. Starting date: 1963-12-12. Service: ib | 2013-12-12 13:00:10 HD Request # 16 - Requesting historical Daily data for DAX-I-DTB starting at 1963-12-11 | 2013-12-12 13:00:10 HD Request # 16 - Received 0 records and wrote 0 records for DAX-I-DTB | 2013-12-12 13:00:10 HD Request # 16 - Daily download COMPLETE for DAX-I-DTB | 2013-12-12 13:00:10 |
| [2013-12-12 16:45:44] |
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Make sure you have enabled: Global Settings >> Data/Trade Service Settings >> Historical Data Service Settings >> Use Primary Service Server. After this re-download the data again for the Historical Daily charts. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-12 16:55:48
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| [2013-12-13 06:45:24] |
| jaban - Posts: 66 |
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Hi EOE chart oke , ESTX%) and SMI ok unable to get a Dax chart I add todays message log Software version: 1061 | 2013-12-13 07:21:50 Usage end date: 2014-01-28 | 2013-12-13 07:21:50 Enabled for: Sierra Chart Historical Data Service. | 2013-12-13 07:21:50 Active service: Interactive Brokers | 2013-12-13 07:21:50 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2013-12-13 07:21:50 2013-12-13 07:21:50 Local computer clock time | 2013-12-13 07:21:50 2013-12-13 06:21:50 GMT time | 2013-12-13 07:21:50 2013-12-13 07:21:50 Time zone adjusted time | 2013-12-13 07:21:50 Time difference to server time: 1 seconds. | 2013-12-13 07:21:50 Program path: C:\SierraChart\ | 2013-12-13 07:21:50 Data Files path: C:\SierraChart\Data\ | 2013-12-13 07:21:50 OS Version Number: 5.1 | 2013-12-13 07:21:50 Checking for new symbol settings for ib | 2013-12-13 07:21:50 Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-12-13 07:21:55 The network socket is connected. | 2013-12-13 07:21:55 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-12-13 07:21:55 TWS server version: 69 | 2013-12-13 07:21:56 IB: Connected. Waiting for account information. | 2013-12-13 07:21:56 IB Account information received. | 2013-12-13 07:21:56 Connected to IB Live account. | 2013-12-13 07:21:56 Next valid order ID: 1 | 2013-12-13 07:21:56 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2013-12-13 07:21:56 Message from IB: Market data farm connection is OK:eurofarm. IB Error Code: 2104. Request ID: -1. | 2013-12-13 07:21:56 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2013-12-13 07:21:56 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2013-12-13 07:21:56 Next valid order ID: 1 | 2013-12-13 07:21:56 IB Account information received. | 2013-12-13 07:21:56 Connected to IB Live account. | 2013-12-13 07:21:56 IB Trading service: Requesting Trade Positions for account: U170668 | 2013-12-13 07:22:01 IB: Requesting historical order fills for account U170668 | 2013-12-13 07:22:01 IB Trading service: Received Trade Positions download end message for account U170668 | 2013-12-13 07:22:01 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\dax-i-dtb.dly | 2013-12-13 07:22:12 HD Request # 2 - Downloading Historical Daily chart data for eoe-I-fta. Starting date: 2013-12-11. Service: ib | 2013-12-13 07:22:12 HD Request # 2 - Requesting 12 days of historical Daily data for eoe-I-fta with end date 2013-12-23 | 2013-12-13 07:22:12 Interactive Brokers - Starting real-time market data updates for: SMI-I-SOFFEX | 2013-12-13 07:22:12 Subscribing to real-time True Data for symbol: SMI SecType: IND Exchange: SOFFEX Currency: | 2013-12-13 07:22:12 Subscribing to symbol: SMI SecType: IND Expiry: Exchange: SOFFEX Currency: Multiplier: | 2013-12-13 07:22:12 Interactive Brokers - Starting real-time market data updates for: ESTX50-I-DTB | 2013-12-13 07:22:12 Subscribing to real-time True Data for symbol: ESTX50 SecType: IND Exchange: DTB Currency: | 2013-12-13 07:22:12 Subscribing to symbol: ESTX50 SecType: IND Expiry: Exchange: DTB Currency: Multiplier: | 2013-12-13 07:22:12 Interactive Brokers - Starting real-time market data updates for: DAX-I-DTB | 2013-12-13 07:22:12 Subscribing to real-time True Data for symbol: DAX SecType: IND Exchange: DTB Currency: | 2013-12-13 07:22:12 Subscribing to symbol: DAX SecType: IND Expiry: Exchange: DTB Currency: Multiplier: | 2013-12-13 07:22:12 HD Request # 3 - Downloading Historical Daily chart data for DAX-I-DTB. Starting date: 1963-12-13. Service: ib | 2013-12-13 07:22:12 HD Request # 3 - Requesting historical Daily data for DAX-I-DTB starting at 1963-12-12 | 2013-12-13 07:22:12 Interactive Brokers - Starting real-time market data updates for: indu-I-nyse | 2013-12-13 07:22:12 Subscribing to real-time True Data for symbol: indu SecType: IND Exchange: nyse Currency: | 2013-12-13 07:22:12 Subscribing to symbol: indu SecType: IND Expiry: Exchange: nyse Currency: Multiplier: | 2013-12-13 07:22:12 Message from IB: HMDS data farm connection is OK:euhmds. IB Error Code: 2106. Request ID: -1. | 2013-12-13 07:22:12 HD Request # 3 - Received 0 records and wrote 0 records for DAX-I-DTB | 2013-12-13 07:22:12 HD Request # 3 - Daily download COMPLETE for DAX-I-DTB | 2013-12-13 07:22:12 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\dax-i-dtb.dly | 2013-12-13 07:22:12 HD Request # 4 - Downloading Historical Daily chart data for indu-I-nyse. Starting date: 2013-11-07. Service: ib | 2013-12-13 07:22:12 HD Request # 4 - Requesting historical Daily data for indu-I-nyse starting at 2013-11-06 | 2013-12-13 07:22:12 HD Request # 2 - Processing historical data message from TWS | 2013-12-13 07:22:13 HD Request # 2 - Receiving historical Daily data for eoe-I-fta starting at 2013-12-06 | 2013-12-13 07:22:13 Writing historical Daily data for eoe-I-fta to the file eoe-I-fta.dly | 2013-12-13 07:22:13 HD Request # 2 - Received 5 records and wrote 2 records from 2013-12-06 00:00:00 to 2013-12-12 00:00:00. | 2013-12-13 07:22:13 HD Request # 4 - Received 0 records and wrote 0 records for indu-I-nyse | 2013-12-13 07:22:13 HD Request # 4 - Daily download COMPLETE for indu-I-nyse | 2013-12-13 07:22:13 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\dax-i-dtb.dly | 2013-12-13 07:22:13 Message from IB: HMDS data farm connection is OK:ushmds.us. IB Error Code: 2106. Request ID: -1. | 2013-12-13 07:22:13 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2013-12-13 07:22:13 HD Request # 2 - Received 5 records from 2013-12-06 00:00:00 to 2013-12-12 00:00:00 (7.0 days) and wrote 2 records for eoe-I-fta | 2013-12-13 07:22:15 HD Request # 2 - Daily download COMPLETE for eoe-I-fta | 2013-12-13 07:22:15 HD Request # 5 - Downloading Historical Daily chart data for SMI-I-SOFFEX. Starting date: 2013-12-11. Service: ib | 2013-12-13 07:22:15 HD Request # 5 - Requesting 12 days of historical Daily data for SMI-I-SOFFEX with end date 2013-12-23 | 2013-12-13 07:22:15 HD Request # 5 - Processing historical data message from TWS | 2013-12-13 07:22:15 HD Request # 5 - Receiving historical Daily data for SMI-I-SOFFEX starting at 2013-12-06 | 2013-12-13 07:22:15 Writing historical Daily data for SMI-I-SOFFEX to the file SMI-I-SOFFEX.dly | 2013-12-13 07:22:15 HD Request # 5 - Received 5 records and wrote 2 records from 2013-12-06 00:00:00 to 2013-12-12 00:00:00. | 2013-12-13 07:22:15 HD Request # 5 - Received 5 records from 2013-12-06 00:00:00 to 2013-12-12 00:00:00 (7.0 days) and wrote 2 records for SMI-I-SOFFEX | 2013-12-13 07:22:18 HD Request # 5 - Daily download COMPLETE for SMI-I-SOFFEX | 2013-12-13 07:22:18 HD Request # 6 - Downloading Historical Daily chart data for ESTX50-I-DTB. Starting date: 2013-12-11. Service: ib | 2013-12-13 07:22:18 HD Request # 6 - Requesting 12 days of historical Daily data for ESTX50-I-DTB with end date 2013-12-23 | 2013-12-13 07:22:18 HD Request # 6 - Processing historical data message from TWS | 2013-12-13 07:22:18 HD Request # 6 - Receiving historical Daily data for ESTX50-I-DTB starting at 2013-12-06 | 2013-12-13 07:22:18 Writing historical Daily data for ESTX50-I-DTB to the file ESTX50-I-DTB.dly | 2013-12-13 07:22:18 HD Request # 6 - Received 5 records and wrote 2 records from 2013-12-06 00:00:00 to 2013-12-12 00:00:00. | 2013-12-13 07:22:18 HD Request # 6 - Received 5 records from 2013-12-06 00:00:00 to 2013-12-12 00:00:00 (7.0 days) and wrote 2 records for ESTX50-I-DTB | 2013-12-13 07:22:20 HD Request # 6 - Daily download COMPLETE for ESTX50-I-DTB | 2013-12-13 07:22:20 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\dax-i-dtb.dly | 2013-12-13 07:25:22 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\dax-i-dtb.dly | 2013-12-13 07:25:22 HD Request # 7 - Downloading Historical Daily chart data for DAX-I-DTB. Starting date: 1963-12-13. Service: ib | 2013-12-13 07:25:22 HD Request # 7 - Requesting historical Daily data for DAX-I-DTB starting at 1963-12-12 | 2013-12-13 07:25:22 HD Request # 7 - Received 0 records and wrote 0 records for DAX-I-DTB | 2013-12-13 07:25:23 HD Request # 7 - Daily download COMPLETE for DAX-I-DTB | 2013-12-13 07:25:23 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\dax-i-dtb.dly | 2013-12-13 07:25:23 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\dax-i-dtb.dly | 2013-12-13 07:27:36 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\dax-i-dtb.dly | 2013-12-13 07:27:36 HD Request # 8 - Downloading Historical Daily chart data for DAX-I-DTB. Starting date: 1963-12-13. Service: ib | 2013-12-13 07:27:36 HD Request # 8 - Requesting historical Daily data for DAX-I-DTB starting at 1963-12-12 | 2013-12-13 07:27:36 HD Request # 8 - Received 0 records and wrote 0 records for DAX-I-DTB | 2013-12-13 07:27:37 HD Request # 8 - Daily download COMPLETE for DAX-I-DTB | 2013-12-13 07:27:37 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\dax-i-dtb.dly | 2013-12-13 07:27:37 Message from IB: HMDS data farm connection is inactive but should be available upon demand.euhmds. IB Error Code: 2107. Request ID: -1. | 2013-12-13 07:29:12 Message from IB: HMDS data farm connection is inactive but should be available upon demand.ushmds.us. IB Error Code: 2107. Request ID: -1. | 2013-12-13 07:29:13 HD Request # 9 - Downloading Historical Daily chart data for DAX-I-DTB. Starting date: 2012-12-03. Service: ib | 2013-12-13 07:33:05 HD Request # 9 - Requesting historical Daily data for DAX-I-DTB starting at 2012-12-02 | 2013-12-13 07:33:05 HD Request # 9 - Received 0 records and wrote 0 records for DAX-I-DTB | 2013-12-13 07:33:05 HD Request # 9 - Daily download COMPLETE for DAX-I-DTB | 2013-12-13 07:33:05 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\dax-i-dtb.dly | 2013-12-13 07:33:05 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\dax-i-dtb.dly | 2013-12-13 07:33:59 HD Request # 10 - Downloading Historical Daily chart data for DAX-I-DTB. Starting date: 2013-06-03. Service: ib | 2013-12-13 07:34:30 HD Request # 10 - Requesting historical Daily data for DAX-I-DTB starting at 2013-06-02 | 2013-12-13 07:34:30 HD Request # 10 - Received 0 records and wrote 0 records for DAX-I-DTB | 2013-12-13 07:34:30 HD Request # 10 - Daily download COMPLETE for DAX-I-DTB | 2013-12-13 07:34:30 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\dax-i-dtb.dly | 2013-12-13 07:34:30 HD Request # 11 - Downloading Historical Daily chart data for DAX-I-DTB. Starting date: 1963-12-13. Service: ib | 2013-12-13 07:35:07 HD Request # 11 - Requesting historical Daily data for DAX-I-DTB starting at 1963-12-12 | 2013-12-13 07:35:07 HD Request # 11 - Received 0 records and wrote 0 records for DAX-I-DTB | 2013-12-13 07:35:07 HD Request # 11 - Daily download COMPLETE for DAX-I-DTB | 2013-12-13 07:35:07 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\dax-i-dtb.dly | 2013-12-13 07:35:07 I try to download data for Dax starting dec 2012 , I see in the message log a couple of times 1963 have a look please thanks |
| [2013-12-13 09:43:02] |
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Please do the following: 1. Go to that chart and select Chart >> Chart Settings. Press the Find button beside the Symbol box. 2. Reselect the symbol. It will be a different symbol format because the data comes from our own service. 3. Press OK press OK. After this is done, if there is any missing data in the chart go to Edit >> Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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