Login Page - Create Account

Support Board


Date/Time: Sun, 24 Nov 2024 23:45:07 +0000



Post From: failure index charts

[2013-12-12 11:36:08]
Sierra Chart Engineering - Posts: 104368
Go to one of the charts that you have a problem with, re-download the data by selecting Edit >> Delete All Data and Download.

After this let us know the symbol of the chart and provide a copy of the Message Log, by following these steps:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log

We only need to see the last 30 or so lines of the Message Log.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing