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Date/Time: Mon, 16 Dec 2019 00:50:06 +0000



[Sticky] - IMPORTANT: TD Ameritrade Support to End December 31, 2019

[2019-09-11 11:04:01]
Sierra Chart Engineering - Posts: 79201
The information below is now no longer accurate. Refer to the post at the bottom of this page.

Old information:
We put out an announcement, that said TD Ameritrade support is going to end December 31, 2019 due to technical changes by TD Ameritrade.

What we are going to do is support the new technical method of logon for TD Ameritrade which will extend support until June 2020 and subsequent to that, connections to TD Ameritrade will be allowed for the purpose of verifying you have a funded trading account with them to meet CME requirements.

So Sierra Chart will be able to connect to TD Ameritrade, but there will be no access to any market data or trading functionality through TD Ameritrade because TD Ameritrade is discontinuing their old API which Sierra Chart uses. But Sierra Chart will still support logging in using their new login method.

After June 2020, there will be no access to any market data or trading functionality through TD Ameritrade.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-11-22 20:35:35
[2019-09-13 15:42:23]
User642217 - Posts: 6
Very disappointing news. For what I do TD Ameritrade / Think or Swim and Sierra with real time data feed for futures is the best combination for the price.

I am very happy with Think or Swim platform especially for options. The only thing lacking is accurate tick data for futures and some chart studies (volume/tpo profiles). Sierra fills the gap at a reasonable price.

So to continue like I am, then I will have to pay the more expensive data fee or change brokers that you support (and that can do what TD Ameritrade/TOS can do) or find another charting service that has accurate tick data at a reasonable price.

If there is another way to keep my data at the reduced fee please let me know.
[2019-09-13 17:34:36]
Sierra Chart Engineering - Posts: 79201
You will always be able to use Sierra Chart with the Sierra Chart Exchange Data Feed / Denali Exchange Data Feed and verify you have a trading account through TD Ameritrade, since Sierra Chart will still support a connection to Ameritrade, to take advantage of the CME nonprofessional exchange fees.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2019-09-14 03:21:53]
User642217 - Posts: 6
Oh I got it! So TD Ameritrade useres will have to login via new method and continue to take advantage of nonpro fees.
[2019-09-14 05:42:21]
Sierra Chart Engineering - Posts: 79201
Yes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2019-10-22 13:42:52]
jomanos - Posts: 11
So Sierra Chart will be able to connect to TD Ameritrade, but there will be no access to any market data or trading functionality through TD Ameritrade because TD Ameritrade is discontinuing their old API which Sierra Chart uses. But Sierra Chart will still support logging in using their new login method.

I currently use TD Ameritrade solely for charting stocks and ETFs. Does this mean access to stocks and ETFs data through TD Ameritrade will also be discontinued?

If so, then I would need to use the Sierra Chart Exchange Data Feed and pay for the the US Equities exchange?
[2019-10-22 13:52:47]
Sierra Chart Engineering - Posts: 79201
It will be June 2020.

If so, then I would need to use the Sierra Chart Exchange Data Feed and pay for the the US Equities exchange?
Yes after this time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2019-10-23 17:22:14]
Marc Futterman - Posts: 4
So this is just for logon purposes to utilize one's TDA account to get beneficial CME fees.

But, (please confirm) there is no order routing through TDA.

If that's correct, then one would "still" need to have a brokerage account to fit other SC conditions (e.g., at a TradingTechnologies partner broker such as AMP).
[2019-10-23 17:42:33]
Sierra Chart Engineering - Posts: 79201
Yes there is not going to be any order routing supported through TD Ameritrade.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2019-11-22 12:31:29]
User472677 - Posts: 184
Is it correct that those with funded accounts will continue to be able to get market data in SC from Ameritrade AFTER june 30?
[2019-11-22 15:15:09]
Sierra Chart Engineering - Posts: 79201
No that is not correct at all.

No data from Ameritrade after June 2020.

We also have to see if we can get the new logon method to work with Ameritrade. Otherwise, TD Ameritrade fully comes to an end January 2020. We will let you know in a couple of days.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-11-22 15:15:49
[2019-11-22 20:32:50]
Sierra Chart Engineering - Posts: 79201
Updated announcement about TD Ameritrade support.

TD Ameritrade is requiring a new API to continue to use their service. This new API has a new login method.

We have reviewed the login method at this time and we have determined it is completely incompatible with a desktop trading program like Sierra Chart. It uses a web browser based method of authentication which also requires a secondary verification through a mobile phone. This is just wholly incompatible with Sierra Chart.

Therefore, since TD Ameritrade is ending support for their old API that Sierra Chart uses on December 31, 2019, access to TD Ameritrade services from within Sierra Chart ends on December 31, 2019.

If you are using TD Ameritrade to authorize real time CME data that you are receiving from either the Sierra Chart Exchange Data Feed or the new Denali Exchange Data Feed, we can still authorize that data through a manual statement method. You will need to provide your TD Ameritrade statement. We will provide more details on this over the next couple of days and this method of authorization will require the use of the lower cost Denali Exchange Data Feed.

Now there are some other alternatives:

1. You could use other supported trading services like Interactive Brokers:
https://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php

Or for futures trading you could use AMP and our TT based order routing:
https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php

This is supported by other brokers as well as AMP.

2. Use the Sierra Chart Exchange Data Feed for US equities data:
https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php

----
And for the record whoever at Ameritrade or whatever people at Ameritrade came up with the ridiculously complicated API, that they did, is really just simply plain dumb. Essentially there is no API usable in a commercial setting. The API is so difficult to access and support to the point of extreme impracticality.

As we review this again this is nothing more than point blank insane the new authentication method required by TD Ameritrade. Many of you users struggle to do the simplest of things and this whole new TD Ameritrade authentication process is so darn complicated, that all you would be doing be complaining to us, about how hard it is and why it does not work sometimes, if at all, and why it is so complicated and blaming that on us. It will also create an excessive support burden on us. This is nuts. TD Ameritrade is history. It is complete history and we will have nothing to do with this at all.

We are pulling support for Ameritrade mid-December in newer versions of Sierra Chart.

After further review of the TD Ameritrade new logon method, based on what we see it is just not even usable for commercial purposes. Why they do not even follow the established standard where a user would generate an application-specific key and secret and set permissions on that key and then just use in any application and not even disclose their username or password, we do not know.

What they should do is in their Think or Swim program, they should have expose a DTC protocol API server that Sierra Chart could just connect into and does not require any authentication. This is just like the model that Interactive Brokers Trader Workstation uses, of course they are not using the DTC protocol though. Now if no one wants to take our advice to do things properly, it is their loss. Not ours.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-11-25 04:15:15
[2019-12-04 14:57:58]
User161549 - Posts: 2
Still learning the data setup process, I was ready to setup my account until i came across this. In my situation I have a funded trading account with TD ameritrade trading futures. My goal is to

get live access to futures data on sierra to look at TPO profiles, order flow, etc. From reading previous forums I was under the impression that to do so I would need to purchase the $36 a month

for advanced plus $25 a month for real time data plus the CME exchange discount fee in order to achieve real time data. Will that no loner be available when sierra does away with TD ameritrade

services ? My goal is still the same get access to live futures trading on sierra but i was trying to take advantage of the CME discount exchange fee by having a funded account with TD ameritrade.

From my understanding it seems like this will no longer be available ? Any help you can provide would be greatly appreciated, Thank you for your time.
Date Time Of Last Edit: 2019-12-04 23:37:05
[2019-12-05 04:45:28]
Sierra_Chart_Engineering - Posts: 74
There are two possibilities. You can use the new delayed data feed:
https://www.sierrachart.com/index.php?page=doc/DelayedExchangeDataFeed.php

We recommend getting started with this now.

Or you can use the Denali exchange data feed:
https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php

And we expect next week to have a facility for you to upload a TD Ameritrade account statement to show that you have a funded account. This does have more administrative burden and we don't know how well it is going to work and cannot always guarantee it will be available. And we may have to see some evidence of actual futures trades and not just an account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation
[2019-12-07 15:18:43]
User849145 - Posts: 1
Hi, I have an account with TD ameritrade and have been using this for access to US stock charts and market stats such as the ADR-SP, ADR-Nasdaq, etc. If I use the Sierra Chart Exchange Data Feed for US equities data option, will I be able to access these market stats? Thank you.
[2019-12-07 21:43:13]
Sierra Chart Engineering - Posts: 79201
The market statistics are included with all Sierra Chart service packages.

If you require real-time data for US equities you would need to use the Sierra Chart Exchange Data Feed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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