Support Board
Date/Time: Sun, 02 Feb 2025 10:00:26 +0000
Main Services Windows Disappears
View Count: 566
| [2019-09-02 18:02:51] |
| User274555 - Posts: 14 |
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This issue just started to occur, previously had no issues. Starting SC, the program hiccups like there might be a temporary memory issue (although I don't see large memory spike in Windows resource manager) after the hiccup the main services window disappears as well as log file window. All charts are still visible and working fine but when hovering over SC in the Windows task bar the main services window is not present/open any longer and I can't find a way to re-open it. Any ideas on what could be causing this and or is there a way to restore the main services window? *I did search support forum for a solution but could not find. *I'm running 64-bit version |
| [2019-09-03 04:02:55] |
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You are running into an operating system level problem. We recommend restarting your computer and we recommend running multiple instances of Sierra Chart: Using DTC Server for Data and Trading in Another Sierra Chart Instance And make sure you are not using the OpenGL option: https://www.sierrachart.com/index.php?page=doc/GraphicsSettings.html#UseOpenGLFforChartGraphics Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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