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Direct MessagesDate/Time: Wed, 24 Apr 2024 22:46:07 +0000
Trade Activity Log shows open position but there is none open
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| [2019-08-25 19:05:30] |
| User953894 - Posts: 58 |
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I had an unexpected and unusual loss of internet connectivity last week. When connectivity returned, positions had closed in the broker system due to TP and things showed correctly in my charts. But the Trade Activity Log - Chart Stats showed two orders as still open. This happened Thursday and the positions still show as open on that tab. I've confirmed with the broker that there are no open items and all the charts show correctly. |
| [2019-08-25 21:03:46] |
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This is explained here: Trade Activity Log: Solving Inaccurate Trade Statistics for Charts Field Values (Solving Inaccurate Trade Statistics for Charts Field Values) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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