Login Page - Create Account

Support Board


Date/Time: Sat, 04 May 2024 09:53:29 +0000



Post From: Trade Activity Log shows open position but there is none open

[2019-08-25 19:05:30]
User953894 - Posts: 58
I had an unexpected and unusual loss of internet connectivity last week. When connectivity returned, positions had closed in the broker system due to TP and things showed correctly in my charts. But the Trade Activity Log - Chart Stats showed two orders as still open. This happened Thursday and the positions still show as open on that tab.

I've confirmed with the broker that there are no open items and all the charts show correctly.