Support Board
Date/Time: Thu, 27 Feb 2025 06:11:06 +0000
SC Trade Simulator does not execute trades
View Count: 995
| [2019-08-02 14:21:32] |
| Cavalry3162 - Posts: 523 |
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Hello SC, my trade sim does not execute any trades.. it did not trigger lmt buys i had in for the overnight session and it doesnt even execute a market order. nothing appears in the trade service log.. Futures Trading Evaluator | Requesting trade accounts from server. | 2019-08-02 10:15:51.613
Futures Trading Evaluator | Performing query for order fills start date- time for account 313028. | 2019-08-02 10:15:51.881 Futures Trading Evaluator | Performing query for historical account balances for account 313028. | 2019-08-02 10:15:51.881 Futures Trading Evaluator | Performing query for order fills start date- time for account 836256. | 2019-08-02 10:15:51.881 Futures Trading Evaluator | Performing query for historical account balances for account 836256. | 2019-08-02 10:15:51.881 Futures Trading Evaluator | Received 2 accounts from service. | 2019-08-02 10:15:51.881 Futures Trading Evaluator | Requesting historical order fills for account 313028. Start Date-Time UTC: 2019-08-01 18:23:05 | 2019-08-02 10:15:51.885 Futures Trading Evaluator | Requesting historical account balances for account 313028. Start date-time UTC: 2019-08-02 13:18:47 | 2019-08-02 10:15:51.917 Futures Trading Evaluator | Received 18 order fills for account: 313028. Inserting the ones that do not exist. | 2019-08-02 10:15:52.124 Futures Trading Evaluator | Received 0 historical account balance updates for account: 313028. Inserting the ones that do not exist. | 2019-08-02 10:15:52.866 Futures Trading Evaluator | Requesting historical order fills for account 836256. Start Date-Time UTC: 2019-01-28 14:15:54 | 2019-08-02 10:15:53.979 Futures Trading Evaluator | Requesting historical account balances for account 836256. Start date-time UTC: 2019-08-02 13:18:47 | 2019-08-02 10:15:53.979 Futures Trading Evaluator | Received 0 order fills for account: 836256. Inserting the ones that do not exist. | 2019-08-02 10:15:57.117 Futures Trading Evaluator | Received 0 historical account balance updates for account: 836256. Inserting the ones that do not exist. | 2019-08-02 10:15:57.117 Futures Trading Evaluator | Requesting Trade Positions data. | 2019-08-02 10:15:57.533 Futures Trading Evaluator | Received first Trade Positions report from DTC server. | Symbol: (unset) | TradeAccount: 313028 | 2019-08-02 10:15:57.690 Futures Trading Evaluator | Received last Trade Positions report from DTC server. Clearing nonexisting Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2019-08-02 10:15:57.690 pls advise. thanks, Andreas |
 SC_Trade_Evaluator_MKT_Order_issue.png / V - Attached On 2019-08-02 14:21:17 UTC - Size: 114.15 KB - 316 views |
| [2019-08-02 18:03:12] |
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This should now be resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-08 05:45:46] |
| User551647 - Posts: 23 |
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Dear Sierra Team, I am facing a similar issue. I am currently using the trade evaluator (with real time data). It does not seem to execute any order (market, limit, stop) during the overnight session, when the exchange is opend. I used GC and CL as a symbol. Is this the expected behaviour. The description on your webpage says "Order entry and fills follows market session times." So does the order execution work only during specific times? And if so, can I set these times? Some brokers offer the option to execute orders only during regular trading hours. (Clearly the definition of when regular trading hours are is a diffent topic on its on) Thank you very much and best regards |
| [2021-04-08 13:51:00] |
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We will check on this. When you put an order in during the evening session , tell us what the Service Order ID is and then we will check on it. To determine this, refer to the Trade Orders Window: Trading Information Windows: Trade Orders Window Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-08 13:52:46
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| [2021-04-08 20:20:34] |
| User551647 - Posts: 23 |
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Thank you for the quick reply. I placed a buy limit and buy stop with the Service Order IDs 1510 and 1513. I case they get executed an OCO limit/stop bracket (serverbased) should be attached to the position. Let's see what happens. Also, if I request a quote in the web interface, the price is delayed by pretty much exactly 14 min. I am using the non delayed trade evaluator and have subscribed package 11 with Denali and the level 1 CME package. Date Time Of Last Edit: 2021-04-08 21:20:12
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| [2021-04-12 17:48:33] |
| User551647 - Posts: 23 |
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Any ideas about my problems with the trade evaluator?
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| [2021-06-24 09:06:53] |
| User103448 - Posts: 76 |
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Hello, i have similar problem with in SIM Mode with Denali Datafeed. When placing a GTC Bracket order with buylimit e.g. after 00:00, orders are executed when hitting the price. When Placing a GTC Bracket order with buylimit e.g. before 00:00, e.g. @23:30 h, orders are not getting executed when prices getting hit (overnight). Any Idea? |
| [2021-06-25 05:27:13] |
| Sierra_Chart Engineering - Posts: 18578 |
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We do apologize for not tracking down the order in post #5 and examining it. If you are doing any new orders and have an issue let us know and we will look at those. Regarding post #7 it sounds like you are using the internal Trade Simulation Mode? This is the case if this option is enabled: Trade Menu: Trade Simulation Mode On (Trade menu) In this case, refer to: Trade Simulation: Why Fill and Order Prices Can Be Wrong or Unexpected / Orders Do Not Fill When Expected Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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