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Date/Time: Mon, 26 Aug 2019 09:32:29 +0000



Message log is IRRITATING. A tickbox is desperately needed.

Support Request:
[2019-07-23 12:42:41]
Grantx - Posts: 161
Is there a way to silence that damn message log? There is no need for it to keep popping up front and center on top of my charts informing me about some start date or end date or whatever. Its at the point that I don't even read it anymore because of its damn annoying persistence. Its like an irritating fly that I cannot swat, ultimately rendering its intended usefulness completely redundant to me.

Please, for the love of God, and for the mental wellbeing of all your subscribers' sanity - a tickbox to permanently silence it.
[2019-07-23 14:29:56]
MotoMoto - Posts: 47
FWIW - I have it permanently open and minimised. I never see it unless I need to. try that perhaps
[2019-07-23 16:58:01]
Sierra Chart Engineering - Posts: 75464
You can keep it hidden with this option:
https://www.sierrachart.com/index.php?page=doc/GeneralSettings.html#NeverAutomaticallyOpenMessageLogOrTradeServiceLog

But if it is opening, there probably is some issue that needs to be looked into. So there is something wrong that needs to be resolved.

Provide a copy of the Message Log by following these instructions:
https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-07-23 16:58:33
[2019-07-25 09:04:50]
Grantx - Posts: 161
I manually change my timeframes. I use the numeric pad to change between 60 minutes, 120 minutes, 240 minutes etc...
Every time I change the time this alert window pops up. Does my head in.
Not blaming you chaps at all.
More than likely it is something I have misconfigured.

Software version: 1951 64-bit | 2019-07-25 09:18:04.151
Usage end date: 2020-04-28 | 2019-07-25 09:18:04.151
Enabled for: Sierra Chart Historical Data Service. | 2019-07-25 09:18:04.151
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2019-07-25 09:18:04.151
Enabled for exchange: INDEXES_DATA_BARCHART | 2019-07-25 09:18:04.151
Enabled for exchange: CME (Trading Account Required) | 2019-07-25 09:18:04.151
Enabled for exchange: CBOT (Trading Account Required) | 2019-07-25 09:18:04.151
Enabled for exchange: COMEX (Trading Account Required) | 2019-07-25 09:18:04.151
Enabled for exchange: NYMEX (Trading Account Required) | 2019-07-25 09:18:04.151
Received 1 data feed usernames. | 2019-07-25 09:18:04.151
Allow Support for Sierra Chart Data Feeds is enabled. | 2019-07-25 09:18:04.151
Current selected Data/Trading service: Interactive Brokers | 2019-07-25 09:18:04.151
Custom symbol settings values: enabled | 2019-07-25 09:18:04.151
Chart Update Interval: 10 | 2019-07-25 09:18:04.151
Intraday Data Storage Time Unit: 0 | 2019-07-25 09:18:04.151
Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2019-07-25 09:18:04.151
2019-07-25 09:18:04 Local computer time | 2019-07-25 09:18:04.151
2019-07-25 08:18:04 Local computer time in UTC | 2019-07-25 09:18:04.151
2019-07-25 09:18:04 Local computer time in SC Time Zone | 2019-07-25 09:18:04.151
2019-07-23 07:25:51 Server time in UTC | 2019-07-25 09:18:04.151
Local computer UTC time and Server UTC time difference: 0 seconds. | 2019-07-25 09:18:04.151
Program path: C:\SierraChartFutures\ | 2019-07-25 09:18:04.151
Data Files path: C:\SierraChartFutures\Data\ | 2019-07-25 09:18:04.151
OS Version Number: 10.0 | 2019-07-25 09:18:04.151
Locale Setting: C | 2019-07-25 09:18:04.151
DLLs: G7.dll, G7_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-07-25 09:18:04.151

MES-201909-GLOBEX-USD [CV][M] 120 Min #3 | Reloading chart. | 2019-07-25 09:18:10.297
MES-201909-GLOBEX-USD [CV][M] 120 Min #3 | Dates not found while checking for invalid data in continuous contract data files. MES-201906-GLOBEX-USD | 2019-07-25 09:18:10.321 *
Unable to determine transition date based on volume from files: MES-201809-GLOBEX-USD.dly, MES-201812-GLOBEX-USD.dly | 2019-07-25 09:18:10.321
The MES-201812-GLOBEX-USD.dly symbol may not be the active contract month. | 2019-07-25 09:18:10.321
Unable to determine transition date based on volume from files: MES-201812-GLOBEX-USD.dly, MES-201903-GLOBEX-USD.dly | 2019-07-25 09:18:10.322
The MES-201903-GLOBEX-USD.dly symbol may not be the active contract month. | 2019-07-25 09:18:10.322
+ Chart Data Loading Thread Stopwatch: 2.4615376091969976 seconds. | 2019-07-25 09:18:12.786
MES-201909-GLOBEX-USD [CV][M] 120 Min #3 | StartDateTimeForLoadingOrderFills: 2019-05-05 21:30:00 | 2019-07-25 09:18:12.787
MES-201909-GLOBEX-USD [CV][M] 60 Min #3 | Reloading chart. | 2019-07-25 09:58:26.300
MES-201909-GLOBEX-USD [CV][M] 60 Min #3 | Dates not found while checking for invalid data in continuous contract data files. MES-201906-GLOBEX-USD | 2019-07-25 09:58:26.324 *
Unable to determine transition date based on volume from files: MES-201809-GLOBEX-USD.dly, MES-201812-GLOBEX-USD.dly | 2019-07-25 09:58:26.324
The MES-201812-GLOBEX-USD.dly symbol may not be the active contract month. | 2019-07-25 09:58:26.324
Unable to determine transition date based on volume from files: MES-201812-GLOBEX-USD.dly, MES-201903-GLOBEX-USD.dly | 2019-07-25 09:58:26.324
The MES-201903-GLOBEX-USD.dly symbol may not be the active contract month. | 2019-07-25 09:58:26.324
+ Chart Data Loading Thread Stopwatch: 2.486950887703541 seconds. | 2019-07-25 09:58:28.814
MES-201909-GLOBEX-USD [CV][M] 60 Min #3 | StartDateTimeForLoadingOrderFills: 2019-05-05 22:30:00 | 2019-07-25 09:58:28.819
MES-201909-GLOBEX-USD [CV][M] 120 Min #3 | Reloading chart. | 2019-07-25 09:58:31.774
MES-201909-GLOBEX-USD [CV][M] 120 Min #3 | Dates not found while checking for invalid data in continuous contract data files. MES-201906-GLOBEX-USD | 2019-07-25 09:58:31.798 *
Unable to determine transition date based on volume from files: MES-201809-GLOBEX-USD.dly, MES-201812-GLOBEX-USD.dly | 2019-07-25 09:58:31.798
The MES-201812-GLOBEX-USD.dly symbol may not be the active contract month. | 2019-07-25 09:58:31.798
Unable to determine transition date based on volume from files: MES-201812-GLOBEX-USD.dly, MES-201903-GLOBEX-USD.dly | 2019-07-25 09:58:31.798
The MES-201903-GLOBEX-USD.dly symbol may not be the active contract month. | 2019-07-25 09:58:31.798
+ Chart Data Loading Thread Stopwatch: 2.500041260055863 seconds. | 2019-07-25 09:58:34.301
MES-201909-GLOBEX-USD [CV][M] 120 Min #3 | StartDateTimeForLoadingOrderFills: 2019-05-05 21:30:00 | 2019-07-25 09:58:34.304

[2019-07-25 18:23:25]
Sierra Chart Engineering - Posts: 75464
Open a Historical Daily chart for these symbols:
MES-201906-GLOBEX-USD
MES-201909-GLOBEX-USD

Do you see all of the bars in the chart for when the symbols has been trading?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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