Support Board
Date/Time: Sun, 24 Nov 2024 20:03:04 +0000
help
View Count: 1494
| [2013-12-02 15:02:12] |
| julian pineda - Posts: 60 |
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hi, my chartbook crash...dont know what happend http://screencast.com/t/27LrRfhp5 |
| [2013-12-02 15:40:11] |
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Is it that there are not many bars in the chart? Looks like you have too much fill space. Make sure Chart >> Lock Fill Space is unchecked and then press the END key on the keyboard. Also refer to help topic 7 here: hhttp://www.sierrachart.com/index.php?l=doc/helpdetails7.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-02 16:09:39] |
| julian pineda - Posts: 60 |
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i dont have the historical data, this morning everything had gone.... everything is erase
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| [2013-12-02 18:59:42] |
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We have looked into this, and apparently the problem is because you are running a significantly older version, there is an issue with the access to historical data. You will need to update by selecting Help >> Download Current Version. After the update follow the instructions in help topic 7.1 to download the missing data: http://www.sierrachart.com/index.php?l=doc/helpdetails7.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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