Support Board
Date/Time: Sun, 24 Nov 2024 22:59:54 +0000
Post From: help
| [2013-12-02 18:59:42] |
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We have looked into this, and apparently the problem is because you are running a significantly older version, there is an issue with the access to historical data. You will need to update by selecting Help >> Download Current Version. After the update follow the instructions in help topic 7.1 to download the missing data: http://www.sierrachart.com/index.php?l=doc/helpdetails7.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |