Support Board
Date/Time: Tue, 04 Nov 2025 14:58:11 +0000
User Email Question
View Count: 2643
|   [2013-04-10 17:39:36]     |  
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                 Hello!! I have an account with TransAct but when I down load the last verssion,bu when I open up the TransAct Platform the Sierra Charts does not download.  Can you tell me why? or what I did wrong!! 
                Sierra Chart Support   | 
        
|   [2013-04-11 02:26:48]     |  
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                 We are not completely understanding the problem. Make sure you have successfully installed the Microsoft .NET Framework version 4: http://www.sierrachart.com/index.php?l=doc/download.php#SystemRequirements To respond you need to create a Sierra Chart account. Please follow through the instructions here: http://www.sierrachart.com/index.php?l=doc/PostingInformation.php#HowToPost Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
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