Support Board

Date/Time: Thu, 25 Apr 2024 01:58:43 +0000

Notice: 32-bit and 64-bit Versions Must Not Be Run at Same Time from Same Folder

[2019-06-13 23:57:57] #1 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
It has come to our attention that both the 32-bit version of Sierra Chart and the 64-bit version of Sierra Chart which are installed into the same folder, which is the case by default, can both be run at the same time. This will be resolved in the next release coming out which will be 1934. Until that is out, you must never run these two instances at the same time. They will conflict with each other. There can be file corruption issues and duplicate data created in the chart data files. All of this is inherently unsafe and is going to lead to unpredictable and unstable behavior. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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