Support Board
Date/Time: Thu, 21 Nov 2024 16:10:12 +0000
Low volume
View Count: 2783
| [2013-04-10 14:35:55] |
| Snecek_ - Posts: 5 |
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Hi, since 04/10 after updating to ver. 962 volume is very low compare to my data provider IB. What is the problem please? (Appeared on ES, TF symbols)When using backfill, volume is OK, but does not OK during live. Thanks Thomas. Date Time Of Last Edit: 2013-04-10 14:51:02
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| [2013-04-10 16:06:04] |
| B.O.B.D. s.r.o. - Posts: 4 |
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Hello, I have the same problem. Another problem, after updating is unbalanced values on the vertical axes of all graphs. Thank you Tomas |
| [2013-04-10 16:26:55] |
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unbalanced values on the vertical axes of all graphs This is now resolved. Please update with Help >> Download Prerelease.We will look into the issue with volume when using Interactive Brokers. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-04-10 16:27:17
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| [2013-04-10 20:19:04] |
| B.O.B.D. s.r.o. - Posts: 4 |
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I download prerelease and problem with unbalanced values persists. For examples - I have on the vertical axes value 926,4 - 927,2 - 928 and similar nonsens instead 926 - 927 - 928. This nonsens are on all my charts. Problem with volume looks solved after 6:15 p.m. CET Tomas |
| [2013-04-10 20:39:20] |
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Why is this a problem? This has to do with how the scale calculations are done and the TickSize. You have to expect that the scale will show values potentially all the way down to increments of the TickSize. However, please post an image of the chart, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-04-10 20:53:01] |
| B.O.B.D. s.r.o. - Posts: 4 |
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Before downloading latest version was my charts without this mistakes. http://www.sierrachart.com/image.php?l=1365626830676.png http://www.sierrachart.com/image.php?l=1365626944158.png |
| [2013-04-10 20:55:39] |
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It sounds like what you want to do is change the Scale Increment to what you require. Please refer to this page: http://www.sierrachart.com/index.php?l=doc/doc_Scaling.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-04-10 20:55:54
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