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Date/Time: Sun, 05 May 2024 23:35:44 +0000



Cannot show charts

View Count: 505

[2019-05-20 08:50:29]
Alldra - Posts: 1
I can connect to the server, but the chart is not shown

I asked my IT colleague, he said it needs to release some port of IP

Can you tell me which port and IP need to be released? Thanks
[2019-05-20 19:32:15]
Sierra Chart Engineering - Posts: 104368
This is all documented here:
https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#InternetPortsAndIPAddressesUsedBySierraChartDataServices
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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