Support Board
Date/Time: Fri, 31 Jan 2025 09:06:34 +0000
SC start up issues
View Count: 870
| [2019-04-24 10:26:01] |
| User880346 - Posts: 2 |
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Hi, i've been having lots of trouble when i first start up Sierra Charts and also when i open a new chartbook My main problem is that as soon as i try to start Sierra it automatically starts to open my chartbooks and then stops responding (Not responding) it then hangs for around 20-30 mins before eventually opening. In this time my disk usage sits in the 90%+ region and paralyses my whole system. Im using the latest version available and i'm closing all other apps on my computer when trying to start but it doesnt help. I dont have any other issues with any other software that im using, only SC. I'm running windows 10 if that helps. I'm getting to the point that if I can't resolve this soon i will reluctantly have to start looking for alternative charting software. Thanks for your help |
| [2019-04-24 11:16:45] |
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Refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.16 - What to do if Sierra Chart is in a frozen state for an extended time due to extended high CPU usage caused by an automatically or manually opened Chartbook (30.16 - What to do if Sierra Chart is in a frozen state for an extended time due to extended high CPU usage caused by an automatically or manually opened Chartbook) You do not need to use another program. You have fully the ability to resolve the problem once it is understood what is causing it. We recommend starting a new Chartbook and gradually building up the complexity until you realize what you are doing which is causing the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-04-24 11:17:29
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