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Date/Time: Fri, 26 Apr 2024 08:46:16 +0000



IB with SC trading ETF problem

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[2019-03-20 20:05:44]
User260560 - Posts: 37
Hi there, I'm using Sierra with ib trading stocks without any problem, but I find that when I traded ETFs such as KWEB and GDXJ using chart trading, after i put in a order on the chart, it shows up for a while but then disappears, and I can't drag it to adjust the price either, so the orders didn't get through. Could you tell me what I need to do to fix that please? Thanks!
[2019-03-21 02:25:52]
Sierra Chart Engineering - Posts: 104368
You probably need to use this format here which specifies the exchange and primary exchange. Refer to:
Interactive Brokers Symbols: Stocks With Specified Exchange and Primary Exchange Format

If that works let us know and we will add these symbols to a specific list of stock symbols we have for Interactive Brokers.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-03-21 02:26:02

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