Support Board
Date/Time: Thu, 30 Jan 2025 08:37:28 +0000
Sierra chart data 5 in cooperation with IB problem
View Count: 1021
| [2019-03-20 16:25:37] |
| Martin Húsek - Posts: 1 |
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Hello, may I ask you how to solve problem with connecting Sierra chart data? I made some screenshots that are attached with my settings displayed. I tried every solution I found in your forum and many other sources but it still does not work as it should. Your tick data do not upload properly for orderflow. Live data displayed in the screenshot are only IB data. I checked it with my friend and I followed his setting without success. Thank you for help. Best regards Martin Húsek |
 2019-03-20.png / V - Attached On 2019-03-20 16:09:43 UTC - Size: 196.51 KB - 288 views 2019-03-20 (1).png / V - Attached On 2019-03-20 16:09:53 UTC - Size: 206.07 KB - 288 views 2019-03-20 (2).png / V - Attached On 2019-03-20 16:10:01 UTC - Size: 223.63 KB - 268 views |
| [2019-03-20 22:41:58] |
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First you will want to use the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed In regards to problems with downloading historical data, follow the instructions below. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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