Support Board

Date/Time: Thu, 02 May 2024 08:37:05 +0000

Post From: Sierra chart data 5 in cooperation with IB problem

[2019-03-20 22:41:58] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
First you will want to use the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed In regards to problems with downloading historical data, follow the instructions below. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing