Support Board
Date/Time: Sat, 04 May 2024 15:04:41 +0000
S&P 500 Index -$INX
View Count: 1406
[2019-03-19 21:02:02] |
User496503 - Posts: 33 |
Hi, I am not able download the $INX chart .Please include in my account |
[2019-03-20 14:52:19] |
Sierra Chart Engineering - Posts: 104368 |
Refer to this section here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#AccessCashIndexMarketData (How to Access Cash Index Market Data) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-03-20 14:52:29
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[2019-03-20 22:45:42] |
User496503 - Posts: 33 |
Nothing is clear to me . I want s&P 500 Cash Index real time data . I downloaded but blank page is coming
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[2019-03-21 22:34:39] |
Sierra Chart Engineering - Posts: 104368 |
Ok, that will be 15 USD per month for the data feed and 5.25 USD per month for the exchange fee. Will that be all right?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-03-22 01:52:37] |
User496503 - Posts: 33 |
Ok please activate cash Index real time feed for ES NQ
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[2019-03-22 17:31:48] |
Sierra Chart Engineering - Posts: 104368 |
So you do not want futures data but you want cash index data for the S&P 500 and the NASDAQ 100?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-03-22 17:41:45] |
Sierra Chart - Max - Posts: 5605 |
For Cash Index data make sure that you have a Services Balance of at least 11 USD: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit Sierra Chart Support Date Time Of Last Edit: 2019-03-22 17:43:32
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[2019-03-23 03:34:13] |
User496503 - Posts: 33 |
I am using your future data service for trading through infinity and need additionally index cash data . How to get cash Index data ?
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[2019-03-26 02:27:12] |
Sierra Chart Engineering - Posts: 104368 |
We can do that for you. We told you how much funds you need to add to your account right now so we can activate that for you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2019-03-26 02:58:15] |
User496503 - Posts: 33 |
Hi Added 15$ minimum amount required . Please activate Cash Index real time Dara for ES NQ without disturbing my existing futures data connectivity |
[2019-03-26 03:41:16] |
Sierra Chart - Max - Posts: 5605 |
Please update your account details here: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo Make sure to include your Telephone, Address, City, and State. Let us know when that is done. Sierra Chart Support Date Time Of Last Edit: 2019-03-26 03:41:52
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[2019-03-26 03:51:46] |
User496503 - Posts: 33 |
I have updated . Please confirm
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[2019-03-26 03:54:41] |
Sierra Chart - Max - Posts: 5605 |
The City and State are still not set. Let us know when those are set.
Sierra Chart Support |
[2019-03-26 04:09:10] |
User496503 - Posts: 33 |
I just updated though it is optional . Why you put optional and drilling me as compulsory is not known
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[2019-03-26 04:12:40] |
Sierra Chart - Max - Posts: 5605 |
Let us know when you complete the Market Data Agreement here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#Agreements Sierra Chart Support |
[2019-03-26 04:19:34] |
User496503 - Posts: 33 |
Where exactly ES NQ YM Cash Index are hiding ? It is really becoming too complicated
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