Support Board
Date/Time: Sun, 24 Nov 2024 00:19:50 +0000
IB Data, No stocks?
View Count: 2695
| [2013-04-10 00:13:19] |
| User88901 - Posts: 33 |
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Hi, I am connected through IB and it seems I get all the data except I do not get stocks for some reason. What should I do? Thanks, SW.
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| [2013-04-10 00:15:31] |
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After you open a chart, please post a copy of the Message Log, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-04-10 12:27:59] |
| User88901 - Posts: 33 |
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Software version: 959 | 2013-04-10 08:19:54 Current Service Package: 5 | 2013-04-10 08:19:54 Usage end date: 2013-04-16 | 2013-04-10 08:19:54 Sierra Chart Historical Data Service is included. | 2013-04-10 08:19:54 Active service: Interactive Brokers | 2013-04-10 08:19:54 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-04-10 08:19:54 2013-04-10 08:19:54 Local computer clock time | 2013-04-10 08:19:54 2013-04-10 12:19:54 GMT time | 2013-04-10 08:19:54 2013-04-10 08:19:54 Time zone adjusted time | 2013-04-10 08:19:54 Time difference to server time: 0 seconds. | 2013-04-10 08:19:54 Program path: C:\StudyMate Projects\ | 2013-04-10 08:19:54 Data Files path: C:\StudyMate Projects\Data\ | 2013-04-10 08:19:54 OS Version Number: 6.1 | 2013-04-10 08:19:54 Connecting to data and trade server: localhost port 7496... | 2013-04-10 08:20:00 Using client version 46. Waiting for acceptance... | 2013-04-10 08:20:00 TWS server version: 67 | 2013-04-10 08:20:01 Connected to IB data and trade server. | 2013-04-10 08:20:01 Next valid order ID: 1 | 2013-04-10 08:20:01 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2013-04-10 08:20:01 Message from IB: Market data farm connection is OK:usfuture.us. IB Error Code: 2104. Request ID: -1. | 2013-04-10 08:20:01 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2013-04-10 08:20:01 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2013-04-10 08:20:01 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2013-04-10 08:20:01 Message from IB: HMDS data farm connection is OK:ushmds.us. IB Error Code: 2106. Request ID: -1. | 2013-04-10 08:20:01 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2013-04-10 08:20:01 Next valid order ID: 1 | 2013-04-10 08:20:01 IB Trading service: Requesting Trade Positions for account: | 2013-04-10 08:20:06 IB Trading service: Received Trade Positions download end message. | 2013-04-10 08:20:06 HD Request # 1 - Downloading Historical Daily chart data for ES#. Starting date: 2013-04-08. | 2013-04-10 08:25:58 HD Request # 1 - Requesting historical Daily Continuous data for ESZ10 starting at 2013-04-07 | 2013-04-10 08:25:58 Starting updates for: ES-201306-GLOBEX | 2013-04-10 08:25:58 Subscribing to real-time True Data for symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2013-04-10 08:25:58 Subscribing to symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2013-04-10 08:25:58 HD Request # 2 - Downloading Intraday chart data for ES-201306-GLOBEX to the file ES-201306-GLOBEX.scid | 2013-04-10 08:25:58 HD Request # 2 - Starting date and time: 2013-04-09 16:13:19 | 2013-04-10 08:25:58 HD Request # 2 - Requesting a total of 0 days and 63159 seconds. | 2013-04-10 08:25:58 HD Request # 2 - IB Backfill - Seconds requested: 63159. Seconds Remaining: 0. | 2013-04-10 08:25:58 HD Request # 2 - Requesting 63159 Seconds of data at 30 secs with ending Date-Time at 2013-04-10 09:35:58 for ES-201306-GLOBEX | 2013-04-10 08:25:58 Starting updates for: $NSHF | 2013-04-10 08:25:58 SC Index Data: Connecting to the market data server. | 2013-04-10 08:25:58 Using server: ds5.sierracharts.com, port 443 | 2013-04-10 08:25:58 SC Index Data - Local port: 0 | 2013-04-10 08:25:58 HD Request # 1 - Receiving historical Daily data for ES# starting at 2013-04-08 | 2013-04-10 08:25:58 Writing historical daily data for ES# to the file ES#.dly | 2013-04-10 08:25:58 HD Request # 1 - Received 3 records from 2013-04-08 00:00:00 to 2013-04-10 00:00:00 (3.0 days) and wrote 3 records for ES# | 2013-04-10 08:25:58 HD Request # 1 - Daily download COMPLETE for ES# | 2013-04-10 08:25:58 SC Index Data: Connected. Now authorizing. | 2013-04-10 08:25:58 SC Index Data: Connected. | 2013-04-10 08:25:58 Restarting real-time data updates for symbol: $NSHF | 2013-04-10 08:25:58 HD Request # 3 - Downloading Intraday chart data for $NSHF to the file $NSHF.scid | 2013-04-10 08:25:58 HD Request # 3 - Starting date and time: 2013-04-09 16:13:20 | 2013-04-10 08:25:58 HD Request # 3 - Using server: ds4.sierracharts.com port 10049 | 2013-04-10 08:25:58 HD Request # 3 - Requesting up to 100 days of Intraday data. | 2013-04-10 08:25:59 HD Request # 2 - Processing historical data message from TWS | 2013-04-10 08:25:59 HD Request # 2 - Receiving Intraday data for ES-201306-GLOBEX starting at 2013-04-09 14:03:00 | 2013-04-10 08:25:59 HD Request # 2 - Timestamp of first Intraday data file record written: 2013-04-09 16:13:30 | 2013-04-10 08:25:59 HD Request # 2 - Received 2086 records and wrote 1825 records from 2013-04-09 14:03:00 to 2013-04-10 08:25:30. | 2013-04-10 08:25:59 HD Request # 3 - Using compression. | 2013-04-10 08:25:59 HD Request # 3 - Receiving Intraday data for $NSHF starting at 2013-04-09 16:13:20 | 2013-04-10 08:25:59 HD Request # 3 - Timestamp of first Intraday data file record written: 2013-04-09 16:13:20 | 2013-04-10 08:25:59 HD Request # 3 - Received 1072 records from 2013-04-09 16:13:20 to 2013-04-09 19:40:00 (3.4 hours) and wrote 1072 records for $NSHF | 2013-04-10 08:25:59 HD Request # 3 - Intraday download COMPLETE for $NSHF | 2013-04-10 08:25:59 Real-time intraday chart data file updates started for $NSHF | 2013-04-10 08:25:59 HD Request # 2 - Received 2086 records from 2013-04-09 14:03:00 to 2013-04-10 08:25:30 (18.4 hours) and wrote 1825 records for ES-201306-GLOBEX | 2013-04-10 08:26:01 HD Request # 2 - Intraday download COMPLETE for ES-201306-GLOBEX | 2013-04-10 08:26:01 Real-time intraday chart data file updates started for ES-201306-GLOBEX | 2013-04-10 08:26:01 |
| [2013-04-10 16:58:52] |
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We do not see any stock symbols being used in this Message Log. Please open a chart for a stock symbol and then post the Message Log again.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-04-10 16:59:09
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| [2013-04-10 18:23:41] |
| User88901 - Posts: 33 |
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Software version: 959 | 2013-04-10 14:21:56 Current Service Package: 5 | 2013-04-10 14:21:56 Usage end date: 2013-04-16 | 2013-04-10 14:21:56 Sierra Chart Historical Data Service is included. | 2013-04-10 14:21:56 Active service: Interactive Brokers | 2013-04-10 14:21:56 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2013-04-10 14:21:56 2013-04-10 14:21:56 Local computer clock time | 2013-04-10 14:21:56 2013-04-10 18:21:56 GMT time | 2013-04-10 14:21:56 2013-04-10 14:21:56 Time zone adjusted time | 2013-04-10 14:21:56 Time difference to server time: 0 seconds. | 2013-04-10 14:21:56 Program path: C:\StudyMate Projects\ | 2013-04-10 14:21:56 Data Files path: C:\StudyMate Projects\Data\ | 2013-04-10 14:21:56 OS Version Number: 6.1 | 2013-04-10 14:21:56 Connecting to data and trade server: localhost port 7496... | 2013-04-10 14:22:02 Using client version 46. Waiting for acceptance... | 2013-04-10 14:22:02 TWS server version: 67 | 2013-04-10 14:22:02 Connected to IB data and trade server. | 2013-04-10 14:22:02 Next valid order ID: 1 | 2013-04-10 14:22:02 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2013-04-10 14:22:02 Message from IB: Market data farm connection is OK:usfuture.us. IB Error Code: 2104. Request ID: -1. | 2013-04-10 14:22:02 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2013-04-10 14:22:02 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2013-04-10 14:22:02 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2013-04-10 14:22:02 Message from IB: HMDS data farm connection is OK:ushmds.us. IB Error Code: 2106. Request ID: -1. | 2013-04-10 14:22:02 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2013-04-10 14:22:02 Next valid order ID: 1 | 2013-04-10 14:22:02 IB Trading service: Requesting Trade Positions for account: | 2013-04-10 14:22:07 IB Trading service: Received Trade Positions download end message. | 2013-04-10 14:22:07 Starting updates for: ES-201306-GLOBEX | 2013-04-10 14:22:14 Subscribing to real-time True Data for symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2013-04-10 14:22:14 Subscribing to symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2013-04-10 14:22:14 HD Request # 1 - Downloading Intraday chart data for ES-201306-GLOBEX to the file ES-201306-GLOBEX.scid | 2013-04-10 14:22:14 HD Request # 1 - Starting date and time: 2013-04-10 14:21:30 | 2013-04-10 14:22:14 HD Request # 1 - Requesting a total of 0 days and 4844 seconds. | 2013-04-10 14:22:14 HD Request # 1 - IB Backfill - Seconds requested: 4844. Seconds Remaining: 0. | 2013-04-10 14:22:14 HD Request # 1 - Requesting 4844 Seconds of data at 30 secs with ending Date-Time at 2013-04-10 15:32:14 for ES-201306-GLOBEX | 2013-04-10 14:22:14 Starting updates for: $NSHF | 2013-04-10 14:22:14 SC Index Data: Connecting to the market data server. | 2013-04-10 14:22:14 Using server: ds4.sierracharts.com, port 443 | 2013-04-10 14:22:14 SC Index Data - Local port: 0 | 2013-04-10 14:22:14 HD Request # 2 - Downloading Historical Daily chart data for SPY. Starting date: 2013-04-09. | 2013-04-10 14:22:14 HD Request # 2 - Requesting historical Daily data for SPY starting at 2013-04-08 | 2013-04-10 14:22:14 Starting updates for: SPY | 2013-04-10 14:22:14 Subscribing to real-time True Data for symbol: SPY SecType: STK Exchange: SMART Currency: USD | 2013-04-10 14:22:14 Subscribing to symbol: SPY SecType: STK Exchange: SMART Currency: USD | 2013-04-10 14:22:14 SC Index Data: Connected. Now authorizing. | 2013-04-10 14:22:14 HD Request # 1 - Processing historical data message from TWS | 2013-04-10 14:22:14 HD Request # 1 - Receiving Intraday data for ES-201306-GLOBEX starting at 2013-04-10 13:11:30 | 2013-04-10 14:22:14 HD Request # 1 - Timestamp of first Intraday data file record written: 2013-04-10 14:21:30 | 2013-04-10 14:22:14 HD Request # 1 - Received 142 records and wrote 2 records from 2013-04-10 13:11:30 to 2013-04-10 14:22:00. | 2013-04-10 14:22:14 HD Request # 2 - Receiving historical Daily data for SPY starting at 2013-04-08 | 2013-04-10 14:22:14 Writing historical daily data for SPY to the file SPY.dly | 2013-04-10 14:22:14 HD Request # 2 - Received 3 records from 2013-04-08 00:00:00 to 2013-04-10 00:00:00 (3.0 days) and wrote 2 records for SPY | 2013-04-10 14:22:14 HD Request # 2 - Daily download COMPLETE for SPY | 2013-04-10 14:22:14 SC Index Data: Connected. | 2013-04-10 14:22:14 Restarting real-time data updates for symbol: $NSHF | 2013-04-10 14:22:14 HD Request # 3 - Downloading Intraday chart data for $NSHF to the file $NSHF.scid | 2013-04-10 14:22:14 HD Request # 3 - Starting date and time: 2013-04-10 14:21:30 | 2013-04-10 14:22:14 HD Request # 3 - Using server: ds5.sierracharts.com port 10049 | 2013-04-10 14:22:14 HD Request # 3 - Requesting up to 100 days of Intraday data. | 2013-04-10 14:22:14 HD Request # 3 - Using compression. | 2013-04-10 14:22:15 HD Request # 3 - Receiving Intraday data for $NSHF starting at 2013-04-10 14:21:30 | 2013-04-10 14:22:15 HD Request # 3 - Timestamp of first Intraday data file record written: 2013-04-10 14:21:30 | 2013-04-10 14:22:15 HD Request # 3 - Received 44 records from 2013-04-10 14:21:30 to 2013-04-10 14:22:13 (43.0 seconds) and wrote 44 records for $NSHF | 2013-04-10 14:22:15 HD Request # 3 - Intraday download COMPLETE for $NSHF | 2013-04-10 14:22:15 Real-time intraday chart data file updates started for $NSHF | 2013-04-10 14:22:15 HD Request # 1 - Received 142 records from 2013-04-10 13:11:30 to 2013-04-10 14:22:00 (70.5 minutes) and wrote 2 records for ES-201306-GLOBEX | 2013-04-10 14:22:16 HD Request # 1 - Intraday download COMPLETE for ES-201306-GLOBEX | 2013-04-10 14:22:16 Real-time intraday chart data file updates started for ES-201306-GLOBEX | 2013-04-10 14:22:16 HD Request # 5 - Downloading Intraday chart data for SPY to the file SPY.scid | 2013-04-10 14:22:16 HD Request # 5 - Starting date and time: 2013-04-10 14:21:28 | 2013-04-10 14:22:16 HD Request # 5 - Requesting a total of 0 days and 4848 seconds. | 2013-04-10 14:22:16 HD Request # 5 - IB Backfill - Seconds requested: 4848. Seconds Remaining: 0. | 2013-04-10 14:22:16 HD Request # 5 - Requesting 4848 Seconds of data at 30 secs with ending Date-Time at 2013-04-10 15:32:16 for SPY | 2013-04-10 14:22:16 HD Request # 5 - Processing historical data message from TWS | 2013-04-10 14:22:16 HD Request # 5 - Receiving Intraday data for SPY starting at 2013-04-10 13:11:00 | 2013-04-10 14:22:16 HD Request # 5 - Timestamp of first Intraday data file record written: 2013-04-10 14:21:30 | 2013-04-10 14:22:16 HD Request # 5 - Received 143 records and wrote 2 records from 2013-04-10 13:11:00 to 2013-04-10 14:22:00. | 2013-04-10 14:22:16 HD Request # 5 - Received 143 records from 2013-04-10 13:11:00 to 2013-04-10 14:22:00 (71.0 minutes) and wrote 2 records for SPY | 2013-04-10 14:22:19 HD Request # 5 - Intraday download COMPLETE for SPY | 2013-04-10 14:22:19 Real-time intraday chart data file updates started for SPY | 2013-04-10 14:22:19 It seems I do get the historical charts but I am only getting like 30 minutes of intraday data for SPY |
| [2013-04-10 19:32:38] |
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Follow through the instructions in help topic 42.1 for your SPY chart: Http://www.sierrachart.com/index.php?l=doc/helpdetails42.html However, do not set the Maximum Historical Intraday Days to Download to greater than 15 when using Interactive Brokers. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-04-10 19:32:51
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