Support Board
Date/Time: Tue, 04 Nov 2025 14:58:11 +0000
Message Log Error
View Count: 2457
|   [2013-04-09 20:17:36]     |  
| infpz - Posts: 826 | 
| 
                Lost the connection to the SC Index Data server.  Winsock error: Error code 10053: An established connection was aborted by the software in your host machine. | 2013-04-09  16:06:26 | 
        
|   [2013-04-09 20:22:37]     |  
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                OK this is not necessarily a problem.  Sierra Chart will automatically try to reconnect.  Do you continue to see this?
                 Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
|   [2013-04-09 21:26:20]     |  
| infpz - Posts: 826 | 
| 
                No.It was a one off on another user's machine with average internet. Just wanted to make sure it was not something else.
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|   [2013-04-09 21:45:51]     |  
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                No, it just means there was a loss of connectivity  and there will be an automatic reconnect.  It's OK to have that sometimes.
                 Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
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