Support Board
Date/Time: Sun, 26 Jan 2025 07:01:30 +0000
some charts not up to current date
View Count: 1011
| [2019-02-12 01:08:33] |
| philipvitale - Posts: 15 |
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I started up SC this morning and the message log would not stop scrolling and reading this message: ESH19 Renko 2t #10 | + Error reading record for update Intraday chart. Error reading records from the file C:\SierraChart\Data\ESH19.scid. Error: Windows error code 23: Data error (cyclic redundancy check). | 2019-02-11 20:06:17 I don't know why this happened, but most of my charts will not go past Feb. 6. Thanks, Phil |
| [2019-02-12 01:36:23] |
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You have a serious problem with the storage drive on your system. Shutdown Sierra Chart and resolve this first: Error: Windows error code 23: Data error (cyclic redundancy check).
You can run an Internet search for this particular error to learn about how to resolve this. Perhaps just running a Windows Check Disk operation will be enough. And once the error is resolved, re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-12 02:13:41
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| [2019-02-12 11:29:56] |
| philipvitale - Posts: 15 |
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That sucks, I just bought this computer. I did the windows check and it said it was fine. Could I just use a external hard drive instead of trying to fix the internal one? Thanks, Phil |
| [2019-02-12 19:50:42] |
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Follow these instructions here to delete the ESH19.scid file: Intraday Data Editor: Deleting a Data File This probably will clear up the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-02-12 20:47:25] |
| philipvitale - Posts: 15 |
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Thank you, that worked. I appreciate the help.
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