Support Board
Date/Time: Fri, 24 Jan 2025 19:43:49 +0000
connecting to real time data
View Count: 644
| [2019-01-30 03:27:52] |
| User6580531 - Posts: 1 |
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Trying to decide on a move from Ninja to SC and for the life of me I cannot get connected to live Barchart data. CL is the main instrument I'm looking for. Purchased 100 symbols no trading acct., filled out the NP agreements, read posts, instructions, etc not able to connect. Thank you David |
| [2019-01-30 18:41:05] |
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Everything is fine with your Sierra Chart account. We want you to restart Sierra Chart. Open a chart for CLH19 through File >> Find Symbol >> Futures-Energies . After that, follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-01-30 18:41:22
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| [2019-01-30 19:42:44] |
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Let us know if you need further help and also be sure to read the prior post.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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